Orchid Hotel and Spa Kalim Bay

Hotels
5.9 (202 reviews)
320 Soi.7(Prabaramee), Ban Kalim,Patong Beach, Kathu, Phuket, Thailand , Patong Beach , th

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Polite staff
Cons:
Dirty bathroom
Comfort issues with insects

Categories

Cleanliness
2.65
Review indicates that the bathroom was very dirty and unsuitable for use.
Service
7.65
Staff were very polite and accommodating.
Location
7.65
Central location with many food options available nearby.
Room Quality
4.65
No specific details mentioned, general concerns about comfort.
Amenities
6.65
The bar and restaurant were highlights, but general conditions were poor.
Value for Money
5.65
Pricing was favorable, but the overall experience diminished value.
Food and Beverage
7.65
Great food options at the hotel and surrounding area.
Overall Experience
4.65
Mixed feelings due to cleanliness issues, though location and service were good.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:17

Property Description

Beachfront Location
Experience stunning views and direct access to the beach at Orchid Hotel and Spa Kalim Bay in Patong Beach.

Modern Amenities
Enjoy a range of amenities including an outdoor swimming pool, garden, terrace, and a bar serving refreshing drinks.

Comfortable Accommodation
Relax in well-appointed rooms with private balconies, sea views, air conditioning, and free WiFi.

To book your beachfront stay with us, visit our website or call our 24-hour front desk.

Important information:

Please note that in case of early departure, the hotel reserves the right to charge the total amount of the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

5.9
Based on 202 reviews
Cleanliness: 2.65
Service: 7.65
Location: 7.65
Room Quality: 4.65
Amenities: 6.65
Value for Money: 5.65
Food and Beverage: 7.65
Overall Experience: 4.65
R
Romano solo_traveller cz
1
Pros:

Nic

Cons:

Chování a pokoje vám dají ůplně jiné než si objednáte a zaplatíte

2026-06-01 via Nuitee
E
Egidio family_with_children it
1
Alla larga pessimo hotel. Di Spanon ha proprio niente e neanche di Resort
Pros:

L'unica cosa positiva era la posizione vicino al mare

Cons:

No.no.no. non mi è piaciuto nulla. Camera sporca. Puzza di muffa. La doccia non era neanche stata pulita tant'è che c'erano ancora le boccette di shampoo aperte nel portasapone. Al mio rientro la sera la camera non era neanche stata rifatta. A volte bisogna dare retta alle recensioni negative. Io non l'ho fatto e purtroppo.... Comunque da stare alla larga anche se a volte propongono prezzi competitivi.

2026-05-26 via Nuitee
P
Piotr couple pl
4
Doskonała lokalizacja, niezbyt czysto, cena umiarkowana
Pros:

Bliskość morza.

Cons:

Widok z okna. Dopłaciłem za widok na morze. Morze było widoczne, ale dopiero na trzecim planie. Na pierwszym planie kilkadziesiąt kabli, na drugim planie ruchliwa ulica, na trzecim - morze. Poprosiłem o posprzątanie pokoju, w tym umycie okien. Po umyciu były trochę czyściejsze, ale nadal brudne. Pod koniec pobytu właścicielka przeprosiła.

2026-05-18 via Nuitee
V
Vladislav solo_traveller ru
6
Pros:

В двухместном номере был ещё раскладной диван. Приветливый персонал.

Cons:

Очень шумно. Душевая требует ремонта. Плохо убирают в номере.

2026-05-15 via Nuitee
الصمصامي family_with_children om
1
Pros:

ممتاز جدا

Cons:

كل شي تمام

2026-05-04 via Nuitee
C
Claudia solo_traveller de
5
Pros:

Direkt am Meer

Cons:

Hauptstrasse vor der Tür

2026-04-27 via Nuitee
A
Arjun couple in
9
Pros:

It was located not too far from patong, and good location that we can see sunset..

Cons:

No lift

2026-04-26 via Nuitee
S
Sagar solo_traveller in
10
2026-04-21 via Nuitee
R
Renee family_with_children au
1
Pros:

Absolutely nothing

Cons:

This hotel should be condemned, im someone who always stays in budget accommodation and never takes reviews to seriously as i like to make my own judgement, im not fussy and a minimalist when travelling a bed and aircon is suffice, but the reviews were spot on, thidplace absolutely stinks of mould, mould everywhere, rooms weren't serviced no fresh water suppiled, receptionist had no idea what she was doing and was incredibly rude, the owner of this building lives on the second floor room facing the pool his a very elderly man who needs full assistance from staff he has a dog that barks 24/7 shits and pisses on the balcony but it gets better as we sat by the pool studying how filthy it was and trying to work out why it smelt so bad we witnessed the staff washing his verandah and the feces from the dog being washed into the pool, we immediately complained this is a very serious healthy hazard we were laughed and the staff said thats justbhow we have to clean it, with in a few hrs pool was filled with chemicals and stayed murkey for the whole week we informed all other people staying not to use pool, itbwas foul, all chairs table and umbrellas broken, safes broken, locks questionable, no assistance with luggage, no lift, reception forcefully made me flush the toilet in lobby saying one of my family members defecated in n there we had just walked in!!! This was bizarre 😳 i have absolutely nothing good to say and will be taking these concerns higher not one person staying there was satisfied most left, this place is a serious health risk to travlers, and id strongly advise to never stay her, inuave never in my life stayed somewhere so terrible.

2026-04-08 via Nuitee
P
Pérez family_with_children es
2
Haced caso a las reseñas. Horroroso
Pros:

Lo único bueno el personal

Cons:

Reservamos el hotel con poca antelación y leimos las reseñas pero pensabamos que no seria para tanto. Llegamos y el pasillo hacia nuestra habitación tenía toallas sucias y con pelos encima de la mesa en el suelo había cartón y trapos y estaba sucio.
Al entrar a la habitación lo primero que notabas era un olor muy fuerte a pintura o barniz, a cerrado y humedad. Habían pintado recientemente las manchas de humedad de las paredes. Lo que captaba la atención al entrar era una gran mancha de humedad en lo que sostiene el colchón. Se notaba que la habitación llevaba tiempo sin abrirse.Las mesitas tenían polvo al igual que la lámpara y todo en la habitación, no habian limpiado la habitacion ni de lejos. Las sábanas de una cama tenían pelos, pero pelos no de que se le haya podido caer a la limpiadora, pelos cortos de como cuando te depilas. Las sillas de la terraza sucias y rotas. La piscina no se podía ni usar porque el agua estaba llena de basura.
Haced caso a las reseñas.
Nos dio bastante asco dormir ahí sabiendo que esa habitación estaba sucia a mas no poder...

2026-04-07 via Nuitee
P
patrick couple fr
1
Nul
Pros:

Rien

Cons:

Tous

2026-03-23 via Nuitee
C
Camille couple fr
1
Hôtel insalubre étant enceinte on a été obligé d’en prendre un autre et il ne voulais pas nous rembourser alors qu’on a
Pros:

Rien du tout

Cons:

Tout

2026-03-23 via Nuitee
T
Tom family_with_children in
4
2026-03-21 via Nuitee
M
Michael solo_traveller ca
1
2026-03-19 via Nuitee
C
coiley couple gb
1
WORST HOTEL AND CUSTOMER SERVICE I HAVE EVER DEALTH WITH
Pros:

horrific hotel WORST CUSTOMER SERVICE !!!! CANCELED OUR ROOM HOURS BEFORE CHECKING IN LEAVING US WITH KNOWWHERE TO STAY HORRIFIC HOTEL

Cons:

NOT CANCELING A ROOM BOOKING THE DAY OF CHECK IN, DISGUSTING

2026-03-18 via Nuitee
R
Rachel family_with_children au
8
Great Price for Great View... Budget friendly accommodation at its best
Pros:

I saw lots of bad reviews on this place and was sceptical... Well I was very surprised!! Staff friendly and breakfast was basic but free and hit the spot ! If you are wanting finer things don't book here but if you're looking for budget friendly and great location and views that are amazing this is your place !

Cons:

Only thing that we didn't like but dealt with it was the stairs (us being on top floor) but really we only walked them twice a day when leaving and coming 😊

2026-03-13 via Nuitee
R
Razalie solo_traveller au
1
DO NOT STAY HERE!! Worse hotel ever
Pros:

Nothing!!!

Cons:

Worst Hotel Experience Ever!

I recently stayed and I can confidently say it was one of the worst experiences of my life. From the moment I arrived, the place was an absolute disaster. The lobby was unkempt, and the check-in process no one was there at all!

Once I finally got my room, I was horrified by the state of cleanliness. The floors were sticky, the bathroom had mold in the corners, and it smelled like something died in there. It was obvious that the management doesn't prioritize hygiene at all. I found hair in the bed and dust everywhere. How is it possible for a hotel to be this dirty?

Additionally, the amenities advertised were nowhere to be found. I had hoped for a relaxing stay, but instead, I spent my time trying to avoid the foul conditions of the hotel.

Do yourself a favor and steer clear of this Hotel. It’s not worth the money, and the lack of cleanliness and poor service makes it a place best avoided!

2026-03-13 via Nuitee
T
Tour634790 Family
2
something nightmares are made of
Pros:

this place should be demolished, we always stay in budget accommodation, our standards are not high by any means but this place is the worst place ive ever stayed, filthy dirty, mould everywhere it the first thing u can smell all the pool chairs broken, safes didn't lock doors on 3 out of our 4 rooms didn't lock, broken shower heads, no fresh water you weren't given fresh water or toilet paper, receptionist was the rudest lady appalling behaviour from her, had no water at all 2 days in a row and what topped our trip off was on the when we first arrived the owner resides on the second floor room above pool, we had the room below pool view, dog just barked and barked and then much to our disbelief the staff were cleaning the verandah of that room with a hose washing the dog faeces off in the pool i immediately confronted staff who laughed and said yes..... next day pool was filled with chemicals, no one used the pool from during our stay the smell and color was vile. staff doing dodgy money deals all night long, i could go on and on writing reviews isn't something i normally do but all the review are truthful and i usually like to make my own judgment on places but this place is atrocious and should be avoided at all costs, i just hope this place is shut down so others dont have to deal with this horror, i have made formal complaints to booking. com in hopes they no longer advertise it. the photos don't compare to how bad it is video of the faeces being washed into pool wont load photo of pool is before this but was still dirty hence why i took the photo.

2026-03-12 via Tripadvisor
M
Maria Eduarda Dos Santos Viana Alves couple pt
10
2026-03-12 via Nuitee
P
Pascale couple fr
7
A part le personnel sympa l'hôtel est a revoir surtout les salles de bains et literie
Pros:

Tout le personnel de jours comme de nuit super gentil
Notre chambre se trouvait au 4eme étage sans ascenseur et escaliers étroit,j'ai demandé qu'on nous change de chambre au premier Parfait
A 5 km a peu près du centre ville de patong 300 bath pour y aller
Une belle plage a 300 mètres avec location de chaises longues et parasols pour 100 bath par personne

Cons:

La salle de bain pas propre, le matelas on s'enfonce et a ressort
Les transat de la piscine tous troué on ne peut même pas s'assoir
Le spa fermé

2026-03-08 via Nuitee