Sheraton Grand Incheon Hotel

Hotels
•
Sheraton
8.7 (335 reviews)
153, Convensia-daero, Yeonsu-gu , Incheon , kr

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Worn-out room furnishings
Extra charges for basic amenities
Overcrowded club lounge

Categories

Cleanliness
7.95
The corridors had a bit of a smell, and there were worn carpets, indicating a need for better maintenance.
Service
9.45
Staff were reported as friendly and helpful, with specific positive mentions regarding language support.
Location
9.45
The location was praised for its convenience and proximity to attractions, including easy access for cruise transfers.
Room Quality
8.45
The room size was mentioned positively, but dissatisfaction was expressed regarding the poor interior design.
Amenities
8.45
Amenities were available, but some guests were unhappy about extra charges for certain items.
Value for Money
8.45
Despite some complaints on charges for amenities, overall pricing for service and location seemed reasonable.
Food and Beverage
8.45
Breakfast was described as good, but there were comments about overcrowding and limited atmosphere.
Overall Experience
8.95
While there were notable issues, the overall sentiment remained positive, recommending the hotel for its location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:43

Property Description

Luxurious Accommodation
Experience the epitome of luxury at the 5-star Sheraton Grand Incheon Hotel. Indulge in spacious and elegantly designed rooms with full-length windows and top-notch amenities, ensuring a comfortable stay.

Exceptional Facilities
Unwind and rejuvenate at the hotel's indoor pool, fitness center, and spa. Delight your taste buds at the two restaurants offering a variety of cuisines, or sip on expertly crafted cocktails at the lobby lounge and bar.

Convenient Location
Located just minutes away from the Songdo Convention Centre and Central Park, Sheraton Grand Incheon Hotel offers easy access to key attractions. With travel assistance available and Incheon International Airport a short drive away, your stay will be seamless and stress-free.

Book now for an unforgettable stay at Sheraton Grand Incheon Hotel!

Important information:

Please present the credit card used to make this reservation upon check-in at the hotel. If you are booking on behalf of someone else, you must contact the hotel directly to arrange for third party billing.

Please note that children under 19 are not allowed in the Club Lounge.

Please note that swim caps are compulsory in the indoor swimming pool. Swim caps are not available for rental and caps are not permitted.

Please note that tubes other than arm tubes and life jackets are not allowed in the indoor swimming pool.

Please note that the indoor swimming pool is available for children 13 years old and younger when accompanied by an adult guardian.

Please note that the 3rd Monday of each month is a regular closing day for the indoor swimming pool.

Please note that the indoor swimming pool can be accessed once per night for 2 hours upon first-come, first-served reservation.

Please note that the Club Lounge's place and operating hours are subject to change.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for KRW 36,300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 335 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 8.95
L
Laura • couple • au
10
2026-06-12 • via Nuitee
Y
YOSUP • family_with_children • kr
10
2026-06-12 • via Nuitee
J
Jessica • solo_traveller • gu
9
2026-06-12 • via Nuitee
M
Mariana Cecilia • family_with_children • us
9
It was the perfect night stay for a long flight we had the next day and from a long travel we had.
Pros:

Clean, comfortable, had many amenities for my pet.

2026-06-09 • via Nuitee
M
MINGMIN • solo_traveller • cn
10
Pros:

酒店服务很好。

Cons:

房间价格偏贵

2026-06-09 • via Nuitee
G
Grant • couple • gb
9
2026-06-08 • via Nuitee
C
Cheng Png • extended_group • sg
10
2026-06-06 • via Nuitee
R
RAKHIYA • solo_traveller • kz
10
2026-06-03 • via Nuitee
K
Kiyoung • couple • kr
7
2026-06-01 • via Nuitee
R
Russell • solo_traveller • us
10
Pros:

Staff was great

Cons:

Everything was good

2026-05-27 • via Nuitee
R
Russell • solo_traveller • us
10
2026-05-27 • via Nuitee
A
Amanda • couple • my
10
2026-05-20 • via Nuitee
R
Rapadas • extended_group • gu
8
2026-05-20 • via Nuitee
A
Anne • solo_traveller • de
10
2026-05-19 • via Nuitee
A
Ahmed • couple • mv
9
Excellent stay
Pros:

Location

2026-05-17 • via Nuitee
C
Claire • couple • hk
8
Easy break. Good sized room. Really comfy bed
Pros:

Perfectly located for convention centre - 2 minute walk. Very close to Hyundai premium outlet centre. Olive Young was close but it was a small branch

2026-05-17 • via Nuitee
A
Akira • solo_traveller • jp
8
2026-05-16 • via Nuitee
U
Ulukbek • family_with_children • kg
10
2026-05-13 • via Nuitee
K
Kim • family_with_children • kr
10
2026-05-10 • via Nuitee
J
JOOHYUN • couple • kr
10
2026-05-09 • via Nuitee