TownePlace Suites by Marriott San Antonio Downtown Riverwalk

Hotels
TownePlace Suites by Marriott
8.2 (1032 reviews)
409 East Houston Street , San Antonio , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Staff Service
Convenience
Cons:
Parking Fees
Cleanliness Issues
Room Quality

Categories

Cleanliness
7.68
Some concerns about the bedding with blood spots found, but overall cleanliness was fine.
Service
8.95
Staff was excellent in most reviews, especially the valet.
Location
9.19
Location is consistently praised for its proximity to attractions.
Room Quality
7.64
Concerns about bed firmness and AC blowing on the bed.
Amenities
8.17
Amenities noted to be decent; some issues with parking are highlighted.
Value for Money
7.63
Mixed feelings about the value primarily due to parking fees.
Food and Beverage
8.18
Breakfast received mixed reviews; some enjoyed it but complaints about expired items were noted.
Overall Experience
8.15
Overall experience was positive with some suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:02

Property Description

Modern Self-Catering Suites with Courtyard Pool
Enjoy the convenience of self-catering suites with free WiFi and a flat-screen TV at TownePlace Suites San Antonio Downtown. Relax by the courtyard pool and explore nearby attractions like The Alamo and San Antonio Zoo.

Convenient Amenities
Start your day with a delicious continental buffet breakfast and take advantage of the fitness room, laundry facilities, and fax services offered at the hotel. The air-conditioned suites feature a modern interior, living area, work desk, and kitchen with a stove for your comfort.

Nearby Attractions
Located just 8 miles from San Antonio International Airport, this hotel is the perfect choice for travelers. Book your stay now and experience comfort and convenience at TownePlace Suites San Antonio Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Location

Guest Reviews

8.2
Based on 1032 reviews
Cleanliness: 7.68
Service: 8.95
Location: 9.19
Room Quality: 7.64
Amenities: 8.17
Value for Money: 7.63
Food and Beverage: 8.18
Overall Experience: 8.15
9
963maryannv Business
10
Top Tier Valet
Pros:

Valet service was amazing! Angel was proffesional, friendly and had great customer service.

2026-07-30 via Tripadvisor
A
adrianfN2232FB Family
10
Angels Valet services
Pros:

Angels valet service was awesome. Helped me with all the questions I had. Worry free service!

2026-07-30 via Tripadvisor
1
167annalisae Friends getaway
10
Valet services
Pros:

Angels valet service was the best!!!

2026-07-30 via Tripadvisor
G
GoPlaces53447535131 Solo travel
10
Great Hospitality
Pros:

Had a great experience while visiting. Hotel was clean and staff was super helpful and nice. Breakfast was delicious, and the rooms have a great view, totally worth the price. Valet was great, the manager Alan made sure his staff took great care of my vehicle. Would stay there again.

2026-07-29 via Tripadvisor
J
joerD9034GY Couples
10
Angel valet is great
Pros:

Angel with valet made my life so much easier by helping with my parking she loaded and unloaded my chair and luggage. Thank you angel of all of your help

2026-07-29 via Tripadvisor
J
jennisar2026 Family
10
amazing
Pros:

Angel in valet was very helpful and respectful and had a very positive attitude

2026-07-29 via Tripadvisor
F
Flyer34183837473 Business
10
Outstandingly perfect!
Pros:

Atmosphere and hotel was great! The valet was set up perfect too with being able to request the vehicle in advance and got me out on time. Angel was a blessing with my receipt process and helping me get my bags loaded in the vehicle plus got my door! It was a great experience. I recommend you stop by!

2026-07-29 via Tripadvisor
K
K422JKnicolef Family
10
Wonderful!
Pros:

Angel R. was great!!! She was very attentive & helpful.

2026-07-28 via Tripadvisor
B
baileymQ3851CK Solo travel
10
Angel was great
Pros:

Angel was WONDERFUL. she was quick efficient and amazing customer service skills. I would highly recommend Angel as my valet for my next stay at the TownePlace Suites

2026-07-28 via Tripadvisor
L
Lisa solo_traveller us
10
Loved our stay, wish we could’ve stayed more than 1 night.
Pros:

Loved the Valet parking info the rain, awesome room, great breakfast, enjoyed the late check out on the morning a tornado hit north of us.

Cons:

Difficult to maneuver all our bags from valet to our room, glad we had help. Hard to navigate all the 1 way streets to find the hotel. The one place closest to us for dinner was closed, so more walking in the rain to find dinner. An on site restaurant would have been awesome.

2026-07-25 via Nuitee
R
Rocio Yareli family_with_children us
10
Exelente
Pros:

El desayuno está completo las agitaciones baños camas toallas todo limpio

Cons:

La alberca muy pequeña y no tiene jacuzzi

2026-07-24 via Nuitee
J
John extended_group us
10
2026-07-24 via Nuitee
A
Anthony solo_traveller us
10
2026-07-23 via Nuitee
A
Adam solo_traveller us
10
Pros:

Access to downtown in walking distance, breakfast was delicious and my kids enjoyed it. The breakfast guy was nice and accommodated us well. Staff in front was excellent.

Cons:

Check in time was at 4pm

2026-07-23 via Nuitee
N
Nomad33779700641 Business
10
Townplace Suites Downtown valet
Pros:

Adrian has been wonderful in the valet. He is prompt and very personal. He exhibits what great customer is and needs to be recognized for it.

2026-07-22 via Tripadvisor
A
Alberto solo_traveller us
9
2026-07-22 via Nuitee
A
Amanda family_with_children us
8
Good stay
Pros:

Angel helped out a lot and so did front desk and the lady who made an awesome breakfast. Perfect location to pretty much everything

Cons:

The beds were to hard and they smelled

2026-07-22 via Nuitee
6
692riannaf Friends getaway
10
Great valet service
Pros:

Great place, valet was super helpful went above and beyond. Helped with luggage , very respectful, great manners and fast timing for my vehicle. Angel was the one who helped my whole stay can say wish more valets were as helpful as her. Hotel was nice great views and great people. Will be coming back

2026-07-21 via Tripadvisor
L
lashuanm Business
10
valet parking
Pros:

⭐⭐⭐⭐⭐

I had an outstanding experience with the valet service at TownePlace Suites Downtown San Antonio! From the moment I arrived, the customer service was exceptional. Angel went above and beyond to make sure everything was smooth and stress-free. She was professional, friendly, courteous, and incredibly helpful.

It’s not often you come across someone who genuinely cares about providing excellent service, but Angel definitely does. She made me feel welcomed and took great care of my vehicle. Her positive attitude and attention to detail truly made a difference in my stay.

If you’re staying at TownePlace Suites Downtown San Antonio, I highly recommend using the valet service. Thank you, Angel, for your outstanding hospitality and for making my experience such a pleasant one!

2026-07-21 via Tripadvisor
L
L2438WYheatherd Family
10
Great stay
Pros:

We had a great stay. Valet service and Angel were wonderful! She was very kind and helpful.

2026-07-21 via Tripadvisor