TownePlace Suites by Marriott San Antonio Downtown Riverwalk

Hotels
•
TownePlace Suites by Marriott
8.2 (1062 reviews)
409 East Houston Street , San Antonio , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Staff Service
Convenience
Cons:
Parking Fees
Cleanliness Issues
Room Quality

Categories

Cleanliness
7.68
Some concerns about the bedding with blood spots found, but overall cleanliness was fine.
Service
8.95
Staff was excellent in most reviews, especially the valet.
Location
9.19
Location is consistently praised for its proximity to attractions.
Room Quality
7.64
Concerns about bed firmness and AC blowing on the bed.
Amenities
8.17
Amenities noted to be decent; some issues with parking are highlighted.
Value for Money
7.63
Mixed feelings about the value primarily due to parking fees.
Food and Beverage
8.18
Breakfast received mixed reviews; some enjoyed it but complaints about expired items were noted.
Overall Experience
8.15
Overall experience was positive with some suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:02

Property Description

Modern Self-Catering Suites with Courtyard Pool
Enjoy the convenience of self-catering suites with free WiFi and a flat-screen TV at TownePlace Suites San Antonio Downtown. Relax by the courtyard pool and explore nearby attractions like The Alamo and San Antonio Zoo.

Convenient Amenities
Start your day with a delicious continental buffet breakfast and take advantage of the fitness room, laundry facilities, and fax services offered at the hotel. The air-conditioned suites feature a modern interior, living area, work desk, and kitchen with a stove for your comfort.

Nearby Attractions
Located just 8 miles from San Antonio International Airport, this hotel is the perfect choice for travelers. Book your stay now and experience comfort and convenience at TownePlace Suites San Antonio Downtown.

Important information:

Please be informed that the elevator will undergo maintenance and will be unavailable for one week.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Location

Guest Reviews

8.2
Based on 1062 reviews
Cleanliness: 7.68
Service: 8.95
Location: 9.19
Room Quality: 7.64
Amenities: 8.17
Value for Money: 7.63
Food and Beverage: 8.18
Overall Experience: 8.15
M
María Teresa • extended_group • gt
9
Pros:

Es una buena ubicación, pero me parece algo expensive.

2026-09-04 • via Nuitee
L
Loic • extended_group • fr
8
Bien placé et agréable mais parking en plus
Pros:

Bien placé pour les attractions autour

Cons:

Le parking est payant alors qu’il était annoncé sans coût sur le site booking

2026-09-03 • via Nuitee
K
Kevin • solo_traveller • us
8
2026-08-31 • via Nuitee
C
Cristina • family_with_children • us
10
2026-08-29 • via Nuitee
D
DARRELL • couple • us
4
OK
Pros:

I enjoyed the breakfast. The staff was very accommodating.

Cons:

The elevator did not work during my stay. Housekeeping should wipe the countertops and bathroom counters during their room fresh ups.

2026-08-24 • via Nuitee
F
Frederick • couple • us
1
Hot as hell outside and then having towalk up to the 3rdfloor afterwards was brutal for us 60+elders
Pros:

Not Much.... Location was good, Good AC system.

Cons:

Recieved E-Mail the Morning of our stay about the elevators not working, and was unable to find alternate lodging that was anywhere near to the riverwalk. It exausted us each time we had to climb the stairs to the 3rd floor as we are 60+. As well as the pillows were the worst pillows of any hotel stay we have ever been in. Half Pillows really?? Horrible rust around the handles and fixtures in the bathroom. As far as the Breakfast goes, I have had Tea that was stronger than the coffee that was served. Bacon was mushy and not good. As far as having to use the stairs as it goes it was very difficult with our bags and such. Overall we were not happy with our stay there. Due to the elevators not working during the hottest time of the year in a scense sorta ruined our stay there along with the other. As well as having to pay $90 for two nights of parking was really stiff. Overall not very happy as it was our 31st wedding anniversary. :-( Would appreciate some kind of reimbursment or something.

2026-08-24 • via Nuitee
A
Alexis • couple • us
9
2026-08-24 • via Nuitee
T
Tamara • couple • us
4
2026-08-23 • via Nuitee
C
Chad • solo_traveller • us
8
Met expectations
Pros:

Near downtown and historical building.

Cons:

Elevator broken.

2026-08-23 • via Nuitee
T
Timsha • family_with_children • us
8
2026-08-23 • via Nuitee
M
Monica • solo_traveller • us
4
Pros:

Location was convenient to River walk and Alamo. Lots to do and see within walking distance of hotel. Staff was very polite and Angel, the valet was very helpful.

Cons:

One elevator was broke when we checked in. Our 1st morning when going down to breakfast the 2nd elevator broke down and we got stuck inside. So, no elevator the entire stay and we walked up & down 4 floors the entire stay! We kept being told, "it should be fixed tomorrow."

2026-08-22 • via Nuitee
M
Magda • solo_traveller • us
10
2026-08-20 • via Nuitee
I
Isabel • solo_traveller • us
8
2026-08-19 • via Nuitee
M
Monica • solo_traveller • us
5
Pros:

Location, very central.

Cons:

Check in attendant was rude & basically said take what you get.

2026-08-17 • via Nuitee
C
cmc1727 • Family • Midland, Texas
10
Great location, ok hotel
Pros:

Older hotel that could use some renovations/ repairs but was functional for the night we stayed. Great location. Staff was very friendly - especially Adrian.

2026-08-15 • via Tripadvisor
R
rusbelisaach • Family
10
Great service
Pros:

Adran was very helpful and attentive.

2026-08-15 • via Tripadvisor
G
Global61856398672 • Family
10
Wonderful
Pros:

Adrien was a great valet, very courteous and respectful.

2026-08-15 • via Tripadvisor
E
evamO2174RY • Family
8
Valet Angel
Pros:

Thank you Angel for being so kind and careful with my car I was so worried and she made sure I was all taken care of.

2026-08-12 • via Tripadvisor
A
angierQ9180JW • Friends getaway • Elmendorf, Texas
10
Enjoyable
Pros:

Beautiful place and Angel from valet was extremely nice and welcoming . Thank you

2026-08-12 • via Tripadvisor
7
791stevenq • Business
10
Exceptional customer service
Pros:

This downtown location was great!
I’m very particular about my personal vehicle and a young lady by the name of Angel was very courteous and professional as my valet the whole weekend and took excellent care of my pickup
Thank you

2026-08-12 • via Tripadvisor