Carmelia Haven Resort

Hotels
Independent
6.2 (15 reviews)
Vandanmedu, Thekkady Idukki, Udumbanchola, Kerala, 685 551 , Udumbanchola , IN

Facilities

Free breakfast
Full-service spa
Front entrance ramp
Proposal/romance packages available
Express check-out
Arcade/game room
Free WiFi
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Cons:
Price was too high
Pool was very dirty

Categories

Cleanliness
2.95
The pool was very dirty and unsafe for kids.
Service
7.95
Standard quality for this hotel tier.
Location
7.95
Standard quality for this hotel tier.
Room Quality
5.95
Price was too high for the private pool attached room.
Amenities
6.95
Standard quality for this hotel tier.
Value for Money
3.95
The price was too high.
Food and Beverage
7.95
Standard quality for this hotel tier.
Overall Experience
5.95
Mixed experience due to cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 08:22

Property Description

Luxurious Spa and Recreational Amenities
Indulge in rejuvenating body treatments at the spa and enjoy the outdoor pool and bicycle rentals for a leisurely day.

Delightful Dining Options and Complimentary Services
Savor delicious meals at the on-site restaurant and coffee shop, with room service also available. Enjoy free Wi-Fi, arcade games, and tour assistance.

Elegant Rooms and Event Spaces
Relax in uniquely decorated guestrooms with modern amenities. Host successful events in the spacious conference center and take advantage of the business facilities.

Immerse yourself in luxury at Carmelia Haven Resort and explore the enchanting surroundings during your stay. Contact us now to book your unforgettable experience!

Important information:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: COK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.2
Based on 15 reviews
Cleanliness: 2.95
Service: 7.95
Location: 7.95
Room Quality: 5.95
Amenities: 6.95
Value for Money: 3.95
Food and Beverage: 7.95
Overall Experience: 5.95
S
Savari couple us
10
Fantastic experience and will come back with family
Pros:

Staffs are very friendly. We enjoyed the morning garden tour by one of the staffs, he is excellent, he walked us through the property explaining, it was nice trekking experience. Very relaxing and pleasant, fabulous property. Breakfast was good.

Cons:

The bathroom is too big, it would be good if it is optimized for dry bathroom. Bathroom shower is old requires replacement

2026-05-09 via Nuitee
B
Bijesh couple in
8
2026-05-07 via Nuitee
K
KURIAKOSE solo_traveller in
10
2026-04-25 via Nuitee
R
Reetika family_with_children in
10
2026-04-04 via Nuitee
B
Bernard & Brigitte couple fr
8
etablissement agréable , gentillesse du personnel mais la restauration pourrait être améliorée
Pros:

l'emplacement dans une plantation de cardamome est parfait , le personnel est tres gentil et disponible

Cons:

la qualité des repas sachant qu'il n'y a pas de possibilités pour manger à l'extérieur à moins d'être véhiculés

2026-02-10 via Nuitee
C
Chloe couple us
10
wonderful
Pros:

The staff were so lovely and the tree houses were so special. A very special property.

Cons:

everything was fantastic :)

2026-01-30 via Nuitee
S
Sampath couple in
10
Fantabulous
Pros:

Hospitality

Cons:

NA

2026-01-20 via Nuitee
V
Vijayaram couple kw
9
2025-09-09 via Nuitee
R
Rinu couple de
8
2025-08-29 via Nuitee
D
darsana family_with_children
4
Pros:

The price was too high for the private pool attached room. The pool was very dirty and unsafe for kids.

2025-08-28 via Nuitee
R
Roshna family_with_children in
9
2025-08-26 via Nuitee
D
Dharmarajan family_with_children in
7
Pros:

Beautiful atmosphere and amenities

Cons:

Could be better maintained. Rooms could have some good sofa or couch. If been with kids, bed seems congested.

2025-08-17 via Nuitee
R
Rambabu young couple in
10
Exceptional
2025-06-04 via Nuitee
A
Anil family with young children in
9
Superb
Pros:

Its beyond expectation for me and my family.

Cons:

my journey was short and i can spend only two days.

2025-05-21 via Nuitee
S
Shabin family with young children in
9
Superb
2025-05-17 via Nuitee
S
Saminathan solo traveller in
9
Superb
2025-05-13 via Nuitee
V
Vishal young couple in
5
Passable
Pros:

After almost half a day of having a bad experience in a villa which cant even be given 2 star rating, the management actually did some maintenence work on the nearby villa and put us there for the remaining of our stay which was pleasant. They also gave us a complimentary meal as a sorry which was nice of them. The food there was excellent, especially all the meat dishes.

Overall, the property is actually beautiful and has a lot of potential to be 5 star. But I guess sometimes they just stoop below 2 stars due to shoddy maintenence work or maybe some kind of negligence from the properties head of management

Cons:

Took the jacuzzi villa and faced the following problems:
[ ] Swimming pool not functional, came here to swim
[ ] Jacuzzi water and spouts was not clean
[ ] Too much moss in the filters and spouts
[ ] Jacuzzi floor Tiles chipping which can cause cuts

[ ] Almost no water pressure in hand shower
[ ] No lighting in the shower area
[ ] Sliding door stopper broken
[ ] Shower blinds rope string not in alignment and broken

[ ] Dusty bedside lamp
[ ] No latch for any of the doors
[ ] Room Entrance door lock is very confusing and inconvenient from usual locks and no one explains it unless asked

2025-05-11 via Nuitee
M
Mani family with young children in
10
Exceptional
2025-05-10 via Nuitee
J
Jijith young couple in
8
Very good
2025-05-07 via Nuitee
R
Rangaraj young couple in
8
Very good
2025-05-03 via Nuitee