Hotel Swing

Hotels
8.5 (2172 reviews)
Dobrego Pasterza 124 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service by staff
Excellent location
Tasty food
Cons:
Cleanliness issues
High prices for some services

Categories

Cleanliness
7.71
Mixed reviews, mentioned issues with cleanliness such as stains on carpet and hair.
Service
9.18
Consistently mentioned as friendly and helpful, particularly with guest issues.
Location
9.22
Multiple reviews highlighted great location near public transport and attractions.
Room Quality
8.17
Rooms generally clean and comfortable, but some mentions of comfort issues like a lack of toiletries.
Amenities
7.7
Amenities were noted as basic, with some requests for additional features like a jacuzzi.
Value for Money
8.16
Good value mentioned, but some felt prices were high compared to the offered quality.
Food and Beverage
9.21
Breakfast and dining options were highly praised for quality and variety.
Overall Experience
8.68
Overall enjoyment expressed, despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:54

Property Description

Modern Interiors and Spa Facilities
Hotel Swing, a 4-star gem in Kraków, boasts modern interiors and top-notch spa facilities. The air-conditioned rooms feature sleek bathrooms and free internet, ensuring a comfortable stay.

Convenient Amenities and Services
With 24-hour front desk staff and shuttle services to the city centre, guests enjoy convenience at every turn. The on-site spa offers a range of treatments, including sauna sessions, catering to relaxation and rejuvenation.

Delightful Dining Experience
Start your day with a buffet breakfast at Quickstep, the hotel's restaurant serving up traditional Polish and regional dishes. Unwind with a cup of coffee at the charming Lobby Cafè, adding a touch of coziness to your stay.

Book now and experience the perfect blend of comfort and luxury at Hotel Swing!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for 50 zł per person per night when using an available cot.
    Children up to and including 17 years old stay for 100 zł per person per night when using an existing bed.
    Children up to and including 17 years old stay for 100 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2172 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 8.68
A
András • couple • hu
9
2026-05-30 • via Nuitee
L
Liudmyla • couple • pl
8
2026-05-29 • via Nuitee
K
Krecikzk • solo_traveller • pl
8
2026-05-27 • via Nuitee
J
Joanna • solo_traveller • pl
7
Miejsce blisko parku wodnego
Pros:

duży przestronny pokój, dla miłośników sportu obok park wodny

Cons:

bez szału za te cenę, brak bezpłatnego parkowania dla gości

2026-05-27 • via Nuitee
J
Jacek • couple • pl
8
2026-05-25 • via Nuitee
Y
Yevhen • family_with_children • hu
9
Perfect for night stay. Nice stuff. Thank you!
2026-05-25 • via Nuitee
S
Sebastian • extended_group • pl
1
2026-05-24 • via Nuitee
D
Damian • solo_traveller • pl
10
Pros:

Bliskość aquaparku.

Cons:

Nic.

2026-05-24 • via Nuitee
N
Nicolai • solo_traveller • at
10
2026-05-23 • via Nuitee
T
Tatiana • solo_traveller • pl
9
Czysto,spokojnie.
Pros:

Wszystko

Cons:

Nic

2026-05-23 • via Nuitee
M
Magdalena • couple • pl
10
Pros:

Pyszne jedzenie

2026-05-21 • via Nuitee
E
Ewa • solo_traveller • fr
10
2026-05-19 • via Nuitee
P
Piotr • extended_group • pl
8
Ok
Pros:

Sauna

Cons:

Sniadanie

2026-05-15 • via Nuitee
R
Rachel • couple • gb
9
Good value for money and I will stay again.
Pros:

This is a convenient and cheap hotel for my needs as it is located near to my friends rather than in Krakow centre. It’s easy to get to the centre on the bus or by Bolt
Hotel is good, I rarely eat breakfast here so can’t comment. Beds are comfy and everything you need is provided. Staff are alway super helpful.
I’ve stayed here 6 times.

Cons:

Rooms do need a better clean, room floor are carpet so sometimes have dusty edges and bits that a quick housekeeping clean doesn’t pick up.

2026-05-15 • via Nuitee
S
Sekunda • solo_traveller • pl
10
2026-05-14 • via Nuitee
K
Katarzyna • solo_traveller • pl
8
2026-05-13 • via Nuitee
M
MonikaT • solo_traveller • pl
9
Pros:

Bardzo miła obsluga

Cons:

Dodatkowa płatność za parking

2026-05-12 • via Nuitee
P
Petra • couple • cz
8
2026-05-11 • via Nuitee
P
Piotr • solo_traveller • pl
6
Pros:

Lokalizacja, ale to z praktycznych względów biznesowych.

Cons:

Łóżka są twarde i mało wygodne.

2026-05-11 • via Nuitee
A
Artur • couple • pl
9
2026-05-09 • via Nuitee