Grand Hyatt Shenzhen

Hotels
•
Grand Hyatt
9.6 (398 reviews)
No.1881, Baoan Nan Road , Shenzhen , CN
+86 755 8266 1234

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good food
Great location
Cons:
Old furniture
High prices

Categories

Cleanliness
9.3
Room was clean but furniture was a bit old.
Service
9.8
Staff were very nice and helpful.
Location
10
Hotel conveniently located next to shopping mall.
Room Quality
9.8
Rooms were large, luxurious, and comfortable.
Amenities
9.3
Some amenities are nice but pool design needs improvement.
Value for Money
8.8
Some found the price to be high for the value received.
Food and Beverage
9.8
Breakfast selection was good and enjoyed by guests.
Overall Experience
10
Overall, a very positive experience with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:21

Property Description

Luxurious Accommodation with Stunning Views

Unmatched Dining Experience

Indulge in a variety of culinary delights from steak and seafood at Belle-Vue to authentic Chinese cuisine at 1881 restaurant. Let your taste buds travel the world with Italian delicacies at La Terrazza and Cantonese favorites at China Lodge. Don't forget to satisfy your sweet tooth with homemade chocolates at Sugar Box.

Relaxation and Rejuvenation

Unwind in style with panoramic views of Shenzhen or Hong Kong mountains from your room's floor-to-ceiling windows. Recharge at the outdoor pool, gym, or spa. With sauna facilities, babysitting services, and a business center, your every need is catered to at Grand Hyatt Shenzhen.

Book now to experience luxury and comfort at its finest!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

The Shenzhen Health Bureau requires the use of swimming caps in all pools. To comply with this
regulation, all guests must wear a swimming cap while in the pool.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Location

Guest Reviews

9.6
Based on 398 reviews
Cleanliness: 9.3
Service: 9.8
Location: 10
Room Quality: 9.8
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 9.8
Overall Experience: 10
E
Emma • family_with_children • hk
9
Pros:

Really good size rooms. Everywhere was immaculately clean. Great views from the reception/ restaurant. Good gym and pool.

Cons:

Unfortunately there is building work taking place opposite which meant loud construction noise when we were going to bed.

2026-09-18 • via Nuitee
A
Alessandro • couple • it
8
Pros:

Le camere spaziose

Cons:

Il servizio executive

2026-09-15 • via Nuitee
W
Witthinrich • couple • de
9
Pros:

Great Value for money nice hotel perfect breakfast

2026-09-15 • via Nuitee
G
Gyulnara • couple • ru
8
Средний отель
Pros:

Шикарное местоположение

Cons:

Уставший отель , персонал очень медлительный везде , что регистрации , что на выезде стоишь по часу

2026-09-13 • via Nuitee
T
Tyron • extended_group • ch
10
2026-09-10 • via Nuitee
L
Lye • solo_traveller • au
7
Nice luxurious hotel but...
Pros:

The massive room, breakfast range of food

Cons:

Too many lifts, changing lifts to get from lobby to room, room to exit. Extremely confusing

2026-09-10 • via Nuitee
C
christophe • solo_traveller • nl
10
Loved it!
Pros:

Great. Extremely clean and confortable. Breakfast is amazing. Good staff. Good location. Originally booked for 2 nights, ended up staying one week.

Cons:

Everything was ok really.

2026-09-10 • via Nuitee
C
cedric • solo_traveller • ch
8
2026-09-06 • via Nuitee
A
Arvind • family_with_children • au
10
2026-09-06 • via Nuitee
S
Sohail • solo_traveller • ae
7
Pros:

Cleanliness

Cons:

Less Kosher or Halal options

2026-08-28 • via Nuitee
M
MITSUE • family_with_children • hk
10
満足できました。
Pros:

場所が大変便利だと

Cons:

キッズルームにかなり時間制限があるのが残念でした。

2026-08-28 • via Nuitee
A
Alaa • couple • eg
10
Great accommodation
Pros:

Everything was perfect nothing went wrong

2026-08-24 • via Nuitee
C
Ching Man Rossetti • extended_group • hk
6
The design of a this five stars hotel disappointed me,
Pros:

Spacious, Clean

Cons:

The complicated lifts (elevators)
The Staffs

2026-08-23 • via Nuitee
L
Lan • family_with_children • gb
9
Shame the sugar box isn’t open til v late anymore ! Great cakes
Pros:

Well located for us

Cons:

V spacious and close to mall

2026-08-13 • via Nuitee
C
Charles • couple • hk
9
Pros:

We had Club access which we used for a light supper and drinks. This also gave us access to breakfast buffet in the main breakfast room which was excellent

2026-08-11 • via Nuitee
A
Aline • couple • hk
9
2026-08-07 • via Nuitee
P
Peter • couple • dk
10
2026-08-06 • via Nuitee
J
James • couple • hk
8
Cons:

Roof top bar was closed which was a pity.

2026-08-03 • via Nuitee
A
Adrian • extended_group • hk
2
Cons:

They do not let us check in until post 7pm as the room was not ready

2026-08-03 • via Nuitee
W
Wai Chung • solo_traveller • hk
9
2026-08-02 • via Nuitee