Hampton Inn & Suites - Orange Beach

Hotels
Hampton Inn
8.7 (1766 reviews)
25518 Perdido Beach Boulevard , Orange Beach , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and neat
Outstanding customer service
Great location
Cons:
Parking fees
Breakfast quality issues
Elevator wait times

Categories

Cleanliness
8.51
Everything was clean, but some mentioned spotless while others had issues with breakfast freshness.
Service
9.08
Customer service was outstanding and very friendly.
Location
9.32
Location was praised with wonderful beachfront and proximity to attractions.
Room Quality
8.47
Rooms were generally comfortable, but some comments noted size issues.
Amenities
8.8
Amenities like beachfront access were appreciated but parking fees were a downside.
Value for Money
8.66
Good overall value, but charges were unexpected and caused dissatisfaction.
Food and Beverage
7.81
Breakfast was highlighted positively but also criticized for quality in some cases.
Overall Experience
8.98
Overall good experiences noted with a few issues regarding costs, but enjoyable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:13

Property Description

Private Oceanfront Beach and Pools
Experience luxury at its finest with our private oceanfront beach, indoor and outdoor pools, and relaxing hot tub.

Convenient Amenities
Start your day with a free hot breakfast or grab a prepacked breakfast bag if you're on the go. Indulge in sweets and beverages from our snack shop.

Comfortable Rooms and Additional Features
Relax in rooms equipped with a 32-inch flat-screen TV, coffee-making facilities, and private bathrooms. Upgrade to a studio for added amenities like microwaves and refrigerators. Don't forget to unwind at our outdoor bar or stay active at the fitness centre.

Ready to experience the perfect beach getaway? Book your stay at Orange Beach Hampton Inn now!

Important information:

Guests must be at least 18 years or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1766 reviews
Cleanliness: 8.51
Service: 9.08
Location: 9.32
Room Quality: 8.47
Amenities: 8.8
Value for Money: 8.66
Food and Beverage: 7.81
Overall Experience: 8.98
C
Claudia family_with_children us
10
2026-08-06 via Nuitee
T
Tammy couple us
10
2026-08-04 via Nuitee
A
Alicia solo_traveller us
10
Pros:

The beach access

2026-08-04 via Nuitee
T
Tennisha family_with_children us
1
Horrible stay
Pros:

Location

Cons:

It worth the money. Dog shit on and in the bathtub and the floor/carpet was soaked and wet. Guess a dog stayed in this room or something. HORRIBLE STAY! 🤬

2026-08-03 via Nuitee
J
Jacqueline family_with_children us
10
2026-08-02 via Nuitee
B
Blount extended_group us
10
I had a great mini vacation.
Pros:

Beach access, friendly staff,

Cons:

Kids running up and down the halls at 2am

2026-07-24 via Nuitee
T
Tammy couple us
9
It was good
Pros:

The people

Cons:

The rails made noise when the wind blew

2026-07-24 via Nuitee
J
Joanne family_with_children us
10
Stay was great. Staff were very friendly and customer service oriented.
Pros:

Property was easily accessible, room was clean. No repairs were needed. Pool and hot tub area was nice. Half of pool is covered which was nice because elderly family member did not have to get in sun

Cons:

Everything was nice

2026-07-24 via Nuitee
S
Sandy family_with_children us
9
2026-07-23 via Nuitee
9
971tabathal Family
4
Watch your charges
Pros:

I had a very disappointing experience at this hotel and would not stay here again.

My biggest concern was what I believe are unfair charging practices. I strongly recommend that anyone staying here take a video or photos when returning wristbands or any other hotel property. Despite returning our wristbands, we were later charged for them. If you return items at checkout, make sure you have proof, because in my experience, the hotel disputed that they had been returned.

After the charges appeared, I repeatedly tried to speak with management. Liz, the manager, never returned my calls, and no one else in management followed up either. Liz is also the name of the person we returned our wristbands to. It was extremely frustrating to have additional charges placed on my account with no meaningful opportunity to resolve the issue.

Another issue was the lack of transparency. I was not provided with a detailed receipt or itemized breakdown explaining all of the charges, making it difficult to understand exactly what I was being billed for. Even the parking charges that appeared after checkout did not seem to add up.

If you book through a third-party website, be aware that a $15 parking fee may not be disclosed during the booking process. Finding out about additional fees after arrival or after checkout is not something I appreciated.

There were also problems with the room itself. An animal was staying in the room above us on the 9th floor, and it urinated onto our balcony, making it unpleasant to use getting in ourselves and our items before realizing it was urine. This was an unexpected and unacceptable experience.

What makes all of this especially disappointing is that we spent a significant amount on our stay and made a point of tipping housekeeping and the food service staff for their hard work. To then end up disputing charges for items we had returned left us feeling that we were treated unfairly and that our concerns were ignored.

My advice to future guests is to document everything: take photos or videos when returning wristbands or other hotel property, review your credit card statement carefully after checkout, and ask for an itemized receipt before you leave. Based on my experience, doing so could save you a great deal of frustration.

One star because the room was as advertised.

2026-07-22 via Tripadvisor
K
Katina family_with_children us
7
We enjoyed the welcoming staff and the spacious rooms. The view was the spotlight. Breakfast meh !
Pros:

I like the location on the beach

Cons:

The breakfast could be better. Nothing but waffles and carbs. The sides were not very tasty. I had just stayed at a Hilton in Mississippi and the breakfast was amazing so this was disappointing.

2026-07-21 via Nuitee
K
Kevin extended_group us
9
The trip was great. Just sad that they did not even acknowledge that my cigarette was not lit. I was
Pros:

The staff was incredible. Anything you needed they bent over backwards, get it or do for you

Cons:

I got charged $275 for having a cigarette in my hand on the balcony that was not even lit. Other than that everything else is fine

2026-07-21 via Nuitee
J
joshdN1214CN Family
6
Safety & consideration
Pros:

The hotel over all was great, front desk was very friendly, main issue is I drove from Texas & while down there a tropical storm developed and was forecasted to hit the coast. I went with my 6 & 3 year old kids and based on weather decided to leave a day early to get back before any bad weather. Asked for a refund of the one night we didn't use and was denied because they didnt have a 24 hour notice, although the prediction center didn't even notify me until Sunday morning. I know going to the coast is a gamble with storms/hurricanes, but I'd of thought they would consider safety and the decision to leave early especially because my kids were with me. Over all good that was just disappointing.

2026-07-20 via Tripadvisor
C
cox solo_traveller us
10
Pros:

On the beach, kid friendly, great pool for young children.

Cons:

Needed more towels in our room

2026-07-18 via Nuitee
L
Lorena family_with_children us
9
2026-07-17 via Nuitee
M
Michael solo_traveller us
8
Overall a pleasing but very expensive stay
Pros:

It was clean. Super friendly staff. Nice snacks and little shop. The room and bathroom were clean

Cons:

Overpriced for sure but compared to other places I guess not so bad. The a/c kinda sucked in our room and was noisy. The parking deck is a bit tight as well

2026-07-16 via Nuitee
J
Judith family_with_children us
10
2026-07-13 via Nuitee
L
LaShonda solo_traveller us
10
2026-07-13 via Nuitee
S
Smith solo_traveller us
3
Pros:

It was on the beach

Cons:

The bed, lack of room service, TV was slow, curtains mangled, no stairs to use to the rooms, elevators slow and only way to your room. My balcony door in first room was not the original lock I was told so I struggled getting it open and paid for beach front view. Was moved to another room after we unpacked everything. It was not the best option and the bed was horrible for My back and the pillows were flat. Then I was told I had to pay for parking after I arrived which was $15 a day. Then I was charged $10 more and when I asked about the transaction I was told it was a refundable fee if nothing was broken. Again none of that explained upfront prior to booking. Waiting to see if I get my $10 refunded to them. It was a struggle getting clean towels. My experience was not that great and because of that we checked out early.

2026-07-11 via Nuitee
C
Cassie family_with_children us
9
2026-07-11 via Nuitee