Shibuya Tobu Hotel

Hotels
8.1 (3888 reviews)
Shibuya-ku, Udagawa-cho 3-1 , Tokyo , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Currency exchange
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean hotel
Cons:
Small rooms
Lack of breakfast variety
Cleanliness issues

Categories

Cleanliness
7.56
There were mentions of cleanliness issues with unclean rooms by previous users.
Service
9.03
The staff was described as very friendly and excellent.
Location
9.57
Location was frequently highlighted as fantastic and close to amenities.
Room Quality
7.02
Some guests mentioned the small size of rooms and odors.
Amenities
8.05
Mixed sentiments; some conveniences were noted, but others were lacking.
Value for Money
8.01
The pricing aligns well with the location, though room size was a concern.
Food and Beverage
7.56
Breakfast options were criticized, suggesting improvements are needed.
Overall Experience
8.03
Guests had a generally positive experience with notable location benefits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:47

Property Description

Modern Comfort and Convenience
Renovated in December 2015, Tobu Hotel offers compact rooms with contemporary style, flat-screen TVs, and free WiFi. Enjoy the convenience of a fridge and air-purifier in every room.

Prime Location
Located just a 7-minute walk from JR Shibuya Train Station, Tobu Hotel is situated in the heart of vibrant Shibuya. Explore nearby attractions like Harajuku, Omotesando, and the famous Shibuya Crossing within minutes.

Exceptional Service
Benefit from a 24-hour reception with safety deposit services and luggage storage. Awarded the Certificate of Excellence 2015 by TripAdvisor, Tobu Hotel ensures a memorable stay in Tokyo.

Book your stay at Tobu Hotel now for a perfect blend of comfort, convenience, and top-notch service.

Important information:

Please note that there is no capacity for an extra bed in the Double Room with Small Double Bed and the Budget Single Room. Please contact the hotel in advance if you need to use an extra bed.

The full amount of the reservation must be paid at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3630 per day.

Location

Guest Reviews

8.1
Based on 3888 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.57
Room Quality: 7.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.03
V
Volker • couple • ch
7
2026-05-30 • via Nuitee
C
Christopher • extended_group • fr
10
Parfait
Pros:

L'hôtel est idéalement situé, à proximité de tout mais assez en retrait pour être au calme.

2026-05-29 • via Nuitee
J
JUNICHI • couple • jp
6
2026-05-28 • via Nuitee
E
Eyrlie • family_with_children • au
5
Wouldn't choose to stay again.
Pros:

The location and the front desk staff were friendly

Cons:

The size, the smell and the cleanliness.

2026-05-27 • via Nuitee
T
Taru • solo_traveller • fi
8
Hyvä perus hotelli loistavalla sijainnilla
Pros:

Erinomainen sijainti, sopiva kävelymatka junalle ja Shibuyan kaupat ja ravintolat aivan vieressä. Hotellin ympäristö kuitenkin rauhallinen. Huone oli pieni, mutta siellä oli kaikki tarvittava ja se siivottiin päivittäin. Aulassa oli ”baari” hygieniatarvikkeille. Check-in/out toimi sujuvasti. Vierailuni aikana hotellissa oli hyvin hiljaista ja mikään ei häirinnyt yöunia.

Cons:

Huone oli melko kulunut ja osittain olisi vaatinut jo hieman pintaremonttia, seinissä jälkiä ja reikä tapetissa. Vaikka huone olikin perus siistin oloinen, lähtiessä huomasin, että sängyn alla oli edelliseltä asiakkaalta jääneitä tavaroita ja pari roskaa, minkä takia hieman kyseenalaistin siivouksen tasoa.

2026-05-27 • via Nuitee
C
Conner • couple • us
10
2026-05-27 • via Nuitee
M
martin • solo_traveller • ar
8
2026-05-26 • via Nuitee
K
Kenneth • solo_traveller • sg
7
2026-05-26 • via Nuitee
J
Jennifer • couple • au
9
Pros:

Very close to everything in shibuya and close walk to Harajuku!

Cons:

One of our pillows were very thin and the room was dirty

2026-05-26 • via Nuitee
C
Chloe • couple • gb
8
2026-05-26 • via Nuitee
M
Michael • couple • us
6
2026-05-26 • via Nuitee
T
Tomasz • couple • pl
8
I had a medical emergency and everyone was helpful for both me and my wife.
Pros:

Very good location and the breakfasts (especially the Japanese ones).

Cons:

Small rooms, but to be honest the size is quite normal for Japan.

2026-05-26 • via Nuitee
G
Gilbert • solo_traveller • ch
10
Pros:

Situation parfaite pour profiter du shopping et de la vie nocturne à Shibuya

Cons:

Prix un peu surfaits mais c'est Shibuya !!

2026-05-26 • via Nuitee
V
Valeria • couple • at
9
Pros:

It was practical and close to Shibuya station (12 minutes walking)
Good enough to sleep
It was clean

Cons:

The breakfast was ok
Sometimes in the evening you could listed people talking outside (but other tourists)

2026-05-25 • via Nuitee
J
J.L. • family_with_children • nl
8
2026-05-24 • via Nuitee
S
Sandrei • extended_group • us
7
a great place to stay for price and location, staff was helpful
Pros:

location, breakfast voucher

2026-05-24 • via Nuitee
J
Jérémy • extended_group • fr
8
Pros:

L'emplacement est idéal

Cons:

Chambre un peu petite

2026-05-23 • via Nuitee
S
Shiho • solo_traveller • jp
10
館内にプロントもあり、快適でした。また素敵な通り沿いなのもよかったです。
Pros:

賑やかな通りなので、夜でも怖くない。

Cons:

もう少し駅から近いとよかった。

2026-05-23 • via Nuitee
T
Turgay • family_with_children • tr
10
2026-05-23 • via Nuitee
A
Arlyn • solo_traveller • ph
8
Will be staying again when we come back to tokyo
Pros:

Location, just a few steps away from shibuya station, and just about 1-2km away from harajuku, my family enjoyed walking around at night time even with kids

Cons:

The price is a little bit higher now, since this is my 3rd time here, i think it needs a renovation

2026-05-22 • via Nuitee