Shibuya Tobu Hotel

Hotels
8.1 (4147 reviews)
Shibuya-ku, Udagawa-cho 3-1 , Tokyo , JP
+81 3-3476-0111

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean hotel
Cons:
Small rooms
Lack of breakfast variety
Cleanliness issues

Categories

Cleanliness
7.56
There were mentions of cleanliness issues with unclean rooms by previous users.
Service
9.03
The staff was described as very friendly and excellent.
Location
9.57
Location was frequently highlighted as fantastic and close to amenities.
Room Quality
7.02
Some guests mentioned the small size of rooms and odors.
Amenities
8.05
Mixed sentiments; some conveniences were noted, but others were lacking.
Value for Money
8.01
The pricing aligns well with the location, though room size was a concern.
Food and Beverage
7.56
Breakfast options were criticized, suggesting improvements are needed.
Overall Experience
8.03
Guests had a generally positive experience with notable location benefits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:47

Property Description

Modern Comfort and Convenience
Renovated in December 2015, Tobu Hotel offers compact rooms with contemporary style, flat-screen TVs, and free WiFi. Enjoy the convenience of a fridge and air-purifier in every room.

Prime Location
Located just a 7-minute walk from JR Shibuya Train Station, Tobu Hotel is situated in the heart of vibrant Shibuya. Explore nearby attractions like Harajuku, Omotesando, and the famous Shibuya Crossing within minutes.

Exceptional Service
Benefit from a 24-hour reception with safety deposit services and luggage storage. Awarded the Certificate of Excellence 2015 by TripAdvisor, Tobu Hotel ensures a memorable stay in Tokyo.

Book your stay at Tobu Hotel now for a perfect blend of comfort, convenience, and top-notch service.

Important information:

Please note that there is no capacity for an extra bed in the Double Room with Small Double Bed and the Budget Single Room. Please contact the hotel in advance if you need to use an extra bed.

The full amount of the reservation must be paid at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

8.1
Based on 4147 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.57
Room Quality: 7.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.03
F
Foti • extended_group • au
9
Excellent location with helpful staff.
Pros:

Location, endless supply of ammenities & staff were very helpful.

Cons:

Room was a little tight for our large suitcases.

2026-10-31 • via Nuitee
P
Paola • extended_group • es
9
Genial
Pros:

Todo fue genial y la ubicación es perfecta, cerca de la zona con más movimiento pero fuera de ella. Es verdad que el precio es muy elevado para el hotel que es, pero la ubicación es la que es. Repetiría.

Cons:

Nada

2026-10-31 • via Nuitee
L
LeEisha • solo_traveller • us
2
DUSTY
Pros:

Dusty rooms. Had to change twice. One of the women staffers laughed in my face about the dust. Ridiculous.

Cons:

The unclean rooms and elevators

2026-10-31 • via Nuitee
S
Saioa • solo_traveller • es
9
Tranquilidad en pleno Shibuya
Pros:

La ubicación era excelente al igual que la limpieza diaria de la habitación.

Cons:

Lo estrecha que era la habitación pero es algo con lo que ya contaba.

2026-10-30 • via Nuitee
S
Steve • couple • gb
8
Great location, efficient and clean. No real complaints, but no real great bits either.
Pros:

Location is excellent. Clean, efficient.

Cons:

Toilet system a little noisy / drips

2026-10-29 • via Nuitee
T
TAEKO • solo_traveller • jp
6
お値段は高め それなりに期待していだか
Pros:

ライブ会場が近くて便利

Cons:

朝食でPRONTOを利用
PRONTOがいまいち
スタッフ不足なのか人が居なくてどうしたらいいのか。外国の方も迷ってました。
インフォメーションをしっかりするべき

2026-10-29 • via Nuitee
S
Supe • solo_traveller • il
9
2026-10-29 • via Nuitee
O
OKADA • couple • jp
7
普通です。
Pros:

今回は、代々木体育館にイベントが有り、ここのホテルを、利用させていただきました。
立地が、抜群でした。

2026-10-29 • via Nuitee
S
Shiraz • couple • il
10
נחיתה קלה למלון שנמצא במיקום מעולה ופשוט נותן הרגשת הקלה מכל העומס שקיים בחוץ.
Pros:

המלון במיקום מצוין בשיבויה אומנם אבל לא בהמולה. יש תחנות אוטובוס ליד, בית קפה ומרחק הליכה לתחנת שיבויה. החדר היה גדול, נקי ומילאו כל בקשה

Cons:

שום דבר!

2026-10-29 • via Nuitee
M
MICHIYO • couple • jp
8
2026-10-28 • via Nuitee
D
David • couple • il
10
2026-10-28 • via Nuitee
H
haruka • family_with_children • jp
10
Pros:

立地がとても良い
スタッフさんの対応が良い

Cons:

お風呂のぬめりが気になった

2026-10-26 • via Nuitee
H
Helen • family_with_children • gb
8
Great hotel
Pros:

Great location and the rooms had all required amenities

Cons:

The woman serving in the diner was very rude. Everyone else was lovely

2026-10-26 • via Nuitee
S
Simona • family_with_children • it
10
2026-10-26 • via Nuitee
S
Stefan • couple • at
9
2026-10-26 • via Nuitee
E
Edward • couple • us
10
Front desk representatives were beyond helpful and courteous.
Pros:

N/A

Cons:

Size of room.

2026-10-26 • via Nuitee
A
ayaka • solo_traveller • jp
7
2026-10-26 • via Nuitee
R
Renee • couple • gb
9
2026-10-25 • via Nuitee
N
NK • family_with_children • fr
8
Hôtel bien localisé et propre, mais quelques points à améliorer.
Pros:

La situation de l’hôtel très appréciable. La literie était confortable cette fois. La propreté très satisfaisante.

Cons:

Contrairement à certains hôtels du quartier le Tobu n’offre pas la possibilité de récupérer la chambre quelques heures avant 14h moyennant finance ce qui fera la différence à présent lors de mon prochain séjour à shibuya du fait que les vols long courrier arrivent très tôt le matin et l’attente est très compliqué surtout avec des enfants. Le petit déjeuner à l’hôtel est décevant.

2026-10-25 • via Nuitee
R
Renee • solo_traveller • gb
9
2026-10-25 • via Nuitee