Tetra Serviced Apartments by Castle

Hotels
8.1 (1013 reviews)
85 Wakefield Street , Auckland , nz

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and comfortable
Cons:
Cleanliness issues
Inconsistent amenities
No air conditioning

Categories

Cleanliness
7.56
Multiple reviews mention issues with cleanliness and hygiene.
Service
8.73
Friendly staff mentioned in several reviews.
Location
8.67
Convenient location with good access to amenities as highlighted in various reviews.
Room Quality
7.82
Rooms described as comfortable but some issues with furniture and appliances.
Amenities
7.55
Basic amenities but some facilities noted as outdated or malfunctioning.
Value for Money
8.31
Perceived as good value for the price, balancing comfort and cost.
Food and Beverage
8.06
No specific complaints, basic options available nearby.
Overall Experience
8.13
General positive feedback with highlight on value and staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:14

Property Description

Spacious Apartments in Auckland CBD:
Experience the convenience of staying at Tetra Serviced Apartments, By Nesuto, located just 50 metres from Queen Street. Our spacious apartments with kitchenettes and dining/lounge areas provide the perfect home away from home.

Convenient Amenities:
Enjoy free unlimited WiFi, laundry facilities, and complimentary local telephone calls during your stay. Stay active at our on-site fitness centre and make the most of your time in Auckland.

Prime Location:
Explore Auckland with ease as our apartments are within walking distance to Auckland University, Sky City, and The Civic Theatre. Don't miss out on visiting nearby attractions like Auckland Domain and the World War II Museum. Book now to secure your stay at Tetra Serviced Apartments, By Nesuto.

Important information:

Please kindly note that there is 3.49% surcharge charge once you pay with Visa or Master card

Guests under the age of 18 can only check in with a parent or official guardian, unless prior arrangements have been made. For more information, please contact the property using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 1013 reviews
Cleanliness: 7.56
Service: 8.73
Location: 8.67
Room Quality: 7.82
Amenities: 7.55
Value for Money: 8.31
Food and Beverage: 8.06
Overall Experience: 8.13
A
Aye Nyein solo_traveller sg
10
2026-07-23 via Nuitee
B
Brendyn solo_traveller au
10
Pros:

Location

Cons:

Large lovely and comfortable bed, but in a very small room making it difficult to get to other side of bed.

2026-07-22 via Nuitee
A
Alan family_with_children au
10
Pros:

Position

Cons:

Large bed in small room

2026-07-22 via Nuitee
X
xinrang family_with_children cn
10
2026-07-22 via Nuitee
C
Classik71 solo_traveller nz
10
2026-07-21 via Nuitee
C
Carla solo_traveller nz
7
2026-07-19 via Nuitee
O
omega solo_traveller nz
10
Great location, friendly staff
2026-07-12 via Nuitee
R
Rangitahi family_with_children nz
9
An experience and a half but great place
Pros:

My first time staying in Auckland city I thought I would of loved it but the city life is just not for me. It was a cool experience though, I'd never do it again. But this place was awesome. The staff are 10/10

Cons:

PARKING!! Omg I didn't think about the parking I had to pay $100+ for 2 nights parking at Wilson parking just down the road. There might of been cheaper options somewhere else but it was just easy to get to Wilson.

2026-07-11 via Nuitee
J
john extended_group us
10
2026-07-10 via Nuitee
J
Jiapei solo_traveller au
8
Pros:

Location was great. Walking distance to most amenities. Grocery store, liquor store and chinese takeaway at the entrance.

Cons:

No parking. Although there were Wilson Parking nearby, 49 Simmons St opening hours are Mon-Fri, 6am-9am, Sat-Sun 7am-5pm. A 7 day pass was $120. But arriving outside those hours risk being locked out AND after getting is, you risk getting locked in, as egress is through main gates only.. Recommend going with 100 Wakefield Road, also Wilsons, but closing hours are extended. Use Parkmate App for vehicle numberplate registration for 7 day pass. Rookie mistake.

2026-07-10 via Nuitee
S
Sarah family_with_children nz
10
Excellent staff very friendly, environment was overall great other users very polite and friendly as well.
Pros:

Well organised except we had no plug for dishes, tea towel and bust pan and shovel. But otherwise great.

Cons:

Flooring is cold, bad draft coming from the windows(Cold) and under main door.

2026-07-09 via Nuitee
T
Thirumarban solo_traveller nz
9
2026-07-09 via Nuitee
M
Mitra solo_traveller bd
8
2026-07-06 via Nuitee
J
Julie extended_group nz
7
Very nice apartment. Very close to town.
Pros:

Very close to town. Clean and tidy.

2026-06-30 via Nuitee
T
Tarun family_with_children nz
10
2026-06-28 via Nuitee
P
Prabhu family_with_children nz
5
2026-06-27 via Nuitee
K
Kyu solo_traveller nz
10
It was nice stay at tetra
Pros:

Easy location

Cons:

Cleanness

2026-06-26 via Nuitee
R
Rosie Hnin couple nz
10
2026-06-25 via Nuitee
A
Aria extended_group nz
8
Pros:

The view and the staff.

Cons:

The beds where really hard wasn’t comfortable for me

2026-06-22 via Nuitee
C
Céline solo_traveller fr
10
2026-06-22 via Nuitee