Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cramped room
Smoky odor from ventilation

Categories

Cleanliness
7.33
The room's cleanliness was affected by a smoky odor from the ventilation system.
Service
8.8
Staff were described as friendly and attentive.
Location
8.84
Superb location close to train station and shopping.
Room Quality
6.79
Rooms were noted as cramped and in need of an upgrade.
Amenities
7.82
No complaints about amenities but some guests found a lack of vending machines.
Value for Money
7.78
Fairly priced for the stay, especially with breakfast included.
Food and Beverage
8.83
Breakfast options received consistent praise for variety and quality.
Overall Experience
7.8
Good overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:55

Property Description

Prime Location Connected to Sapporo Train Station
Hotel Gracery Sapporo boasts a prime location connected to the Sapporo Train Station, just a brief 10-minute stroll from the iconic Sapporo Clock Tower.

Modern Comforts and Services
Indulge in modern accommodation featuring massage services and complimentary internet access. Each guestroom is designed with your comfort in mind, offering heating, air-conditioning, a fridge, electric kettle, and a flat-screen TV. The en suite bathrooms are equipped with bathtubs for your relaxation.

Convenient Amenities and Services
Enjoy the convenience of laundry, dry cleaning services, and 24-hour luggage storage available at the hotel. Explore nearby attractions such as Odori Park within a 10-minute walk and the vibrant Susukino district just a short 10-minute drive away.

Book your stay at Hotel Gracery Sapporo for a seamless blend of comfort and convenience during your visit to Sapporo.

Important information:

Please note that the hotel will undergo a scheduled power outage due to facility inspections on the following dates/times: 05 May 2021, 11:00-17:00.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Location

Guest Reviews

8
Based on 2243 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.84
Room Quality: 6.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 7.8
Y
Young Ae • family_with_children • kr
10
Pros:

침구 및 매트리스 상태가 좋고 잠을 잘 잘수 있었다. 객실에 물은 없었으나 각층에 정수기가 있어서 어려움이 없었다. 삿포로역과 가까워서 이동하기 좋음.

Cons:

객실이 다소 좁고 가격이 조금 비싼 점

2026-10-31 • via Nuitee
Y
YAMAMOTO • family_with_children • jp
8
Cons:

男性スタッフの対応があまりいい印象ではないです。

2026-10-30 • via Nuitee
L
Lena • family_with_children • us
9
Pros:

The breakfast was amazing with so many selections, both Western and Japanese. The dining area is fairly cramped but staff cleans up quickly. The location is ideal and convenient.

2026-10-30 • via Nuitee
C
Clifford • couple • au
8
Very helpful at check in. Wonderful position with shopping and food arcades just across the road and 1 floor down
Pros:

Location

2026-10-30 • via Nuitee
I
INSU • solo_traveller • kr
7
2026-10-30 • via Nuitee
V
Vincent • family_with_children • au
8
Pros:

Excellent service by staff. Location was good. Complementary drinks and food was a pleasant experience offered by the hotel.

Cons:

None

2026-10-29 • via Nuitee
A
AKEMI • solo_traveller • jp
5
普通
Cons:

空調が館内一括で、個別で調整出来ない。

2026-10-29 • via Nuitee
幸玫 • extended_group • tw
7
2026-10-28 • via Nuitee
Y
Yihsiu • couple • tw
9
很讚
Pros:

一早就可以吃海鮮丼飯，真的好划算👍🏻👍🏻👍🏻
住宿地點真的好的沒話說，B1有連通道可以走到車站/大丸/阪急，還有地下街可以逛(冬天下雪也不怕)。飯店旁也有機場巴士站👍🏻👍🏻👍🏻。
只不過連通道到飯店位置中間有一點點樓梯要走而已。拖行李的話需要扛一下而已。我覺得還可以接受(回程：如果行李多到不行的話，還是叫機場接送吧😂😂😂)。

Cons:

想不到還有什麼需要改善的，很棒、推推👍🏻👍🏻👍🏻

2026-10-28 • via Nuitee
K
kaz • couple • jp
7
満足です。
Pros:

札幌駅の真ん前にあってわかりやすい。
食事が美味しいらしい
ラウンジが登録してあれば使える。
食事とラウンジは今回利用ていません。
次回を楽しみにしております。

Cons:

施設内に大浴場が欲しかった

2026-10-28 • via Nuitee
山路 • solo_traveller • jp
6
2026-10-27 • via Nuitee
R
Rieko • solo_traveller • jp
9
Pros:

札幌駅が目の前で立地が良かった。フロントの清潔感。

2026-10-27 • via Nuitee
동섭 • family_with_children • kr
8
Pros:

조식 베리굿!

2026-10-27 • via Nuitee
김 • couple • kr
9
Pros:

삿포로역에서 걸어서 갈수있을정도로 가깝고 공항가는 리무진 버스도 비로잎에 있어 좋았다

2026-10-26 • via Nuitee
H
Herman • solo_traveller • us
8
2026-10-26 • via Nuitee
K
keiko • solo_traveller • jp
10
最高
Pros:

お部屋の居心地が大変良かった。

Cons:

できれば、グラスも毎日交換してほしい。

2026-10-25 • via Nuitee
N
nandbl • family_with_children • th
10
Pros:

The location is close to JR Station which is very convenient for us to travel around Sapporo.

Cons:

There should be a slope at the basement connecting with JR Building for guests who suppose to carry big luggage to and from the train station.

2026-10-25 • via Nuitee
稲川 • extended_group • jp
7
2026-10-24 • via Nuitee
Y
yoko • family_with_children • jp
8
Pros:

駅近で分かりやすく、朝刊のサービス、部屋の清掃が選べたのも良かったです。

Cons:

ありません。

2026-10-24 • via Nuitee
S
sungsil • family_with_children • kr
7
Pros:

위치가 삿포로역 맞은편이고 지하1층으로 삿포로역이랑 이어져있어서 좋았어요
그리고 침대도 3베드를했는데 각베드가 넓어서 애기랑 침대를 붙여서 자기 좋았어요. 직원들도 전체적으로 친절하고 인테리어도 좋았어요

Cons:

화장실이 아쉬웠어요.
아기가 냄새에 예민해서 화장실에서 기차나 비행기에서 나는 냄새가 나서 아쉬웠어요
화장실빼고는 너무 만족했습니다.

2026-10-24 • via Nuitee