Holiday Inn Express Hotel Raleigh Southwest by IHG

Hotels
•
Holiday Inn Express
9 (710 reviews)
3741 Thistledown Drive , Raleigh , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Comfortable rooms
Great amenities
Cons:
Limited nearby attractions
Noisy events during stay
Checkout time dissatisfaction

Categories

Cleanliness
8.46
Reports of cleanliness are positive, with many mentions of very clean facilities.
Service
9.43
Staff are frequently described as friendly and accommodating.
Location
8.97
Generally convenient location, although some mention lack of nearby attractions.
Room Quality
8.42
Most reviews remark on comfortable beds and well-kept rooms.
Amenities
9.45
Positive remarks on the pool, breakfast, and facilities.
Value for Money
8.91
Good value perceived by many guests for the services and amenities offered.
Food and Beverage
8.96
Breakfast received favorable comments, seen as sufficient and enjoyable.
Overall Experience
9.43
Overall positive experiences shared, with many expressing desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:53

Property Description

Convenient Location
Situated just 10 minutes outside downtown Raleigh, North Carolina, the Holiday Inn Express Hotel Raleigh Southwest offers easy access to the city's attractions, including the North Carolina Museum of Art only 4 miles away.

Modern Amenities
Guests can enjoy the convenience of an indoor pool, on-site gym, and flat-screen TVs in every room. The rooms are equipped with a microwave, refrigerator, work desk, coffee maker, cable TV, and free Wi-Fi for a comfortable stay.

Additional Features
This pet-friendly hotel also features a business center, coin-operated laundry facilities, continental breakfast, and complimentary parking. With North Carolina State University and the RBC Center nearby, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at the Holiday Inn Express Hotel Raleigh Southwest now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 710 reviews
Cleanliness: 8.46
Service: 9.43
Location: 8.97
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 9.43
D
Donaldson • family_with_children • us
10
Best bang for buck
Pros:

The hospitality of the people and cleanliness of the room

Cons:

Everything's was fine

2026-05-19 • via Nuitee
C
Candice • family_with_children • us
7
Best staff, top comfort (almost) poor maintenance, priced just right.
Pros:

Staff was amazing. Pillows and bed were amazing. Very sound proof and comfortable. The breakfast was limited options but the cooked items were delicious. Really loved the location and the common areas.

Cons:

The pool and hot tub were dirty and lacking proper safety and maintenance. The pool had broken steps, the covers on the jets in both pool and hot tub came off. Please be aware that people with long hair have died in the past from such covers on jets being faulty and hair being caught in the jets, those safety standards are being phased out so make sure you protect your fam and braid the hair and keep it away from the jets. The water was a greenish tinge with high chlorine content telling me that chemicals are being overused to cover up proper cleaning. Let's talk about the toilet paper. SANDPAPER. Seriously. BYOTP.

2026-05-19 • via Nuitee
C
charles • solo_traveller • us
10
2026-05-18 • via Nuitee
M
Monica A • couple • mx
10
Volvería a hospedarme aquí!
Pros:

Hay congruencia entre lo que anuncian y lo que encuentras.
Superan lo esperado!

2026-05-14 • via Nuitee
L
Lisa • family_with_children • us
10
Excellent..love this hotel. Perfect location for NC State visits also.
Pros:

My son has been in Raleigh for 8 years now attending NC State as an undergrad and 4 years at their vet school. This was the first hotel I ever stayed at when I first started visiting him from Charlotte. Always preferred it, but their prices started going up quite a bit over the years, so I would look for other hotels on other visits. This past weekend my son graduated from vet school and needed to book another night in Raleigh. I had to switch hotels and was able to get the last night here again. Price was actually reasonable compared to other hotels in the area. They gave out gift bags at check in if you were staying with the for graduation. Such a nice surprise. Super comfortable beds and pillows… very nice clean room. Breakfast was good and coffee available 24/7, which is a nice plus for me. So happy I was able to get my last hotel room in Raleigh that I’ll probably ever need back at this Holiday Inn Express where it all started in 2018.

Cons:

Nothing..no complaints at all.

2026-05-11 • via Nuitee
J
James • couple • us
10
Pros:

Close to nc state.

Cons:

Needs more security cameras for parking lot.

2026-05-10 • via Nuitee
S
Susan • solo_traveller • us
10
Nice
Pros:

The staff was extremely friendly and accommodating. Love they let pets stay for a reasonable price.

Cons:

Nothing. Everything was great

2026-05-10 • via Nuitee
L
Leftridge • family_with_children • us
10
2026-05-08 • via Nuitee
S
sj • couple • us
10
Spent my birthday weekend with my sister, so glad i chose holiday inn!
Pros:

How easy it was to check in & out. The layout made it easy to find our room. The rooms looked very clean & nice.

Cons:

I have no complaints!

2026-05-07 • via Nuitee
A
Andtea • couple • us
10
2026-05-06 • via Nuitee
K
Kimberly • extended_group • us
10
The stay was great people were friendly
Pros:

The indoor pool

Cons:

The walls were thin

2026-05-04 • via Nuitee
S
Shannon • solo_traveller • us
10
2026-05-03 • via Nuitee
Z
Zaid • solo_traveller • us
9
Overall, my stay was pleasant. I will recommend to my friends.
Pros:

I like it the cleanliness, attentive staff and convenient, central location, high-quality bedding and full-equipped bathroom.

Cons:

Overall, my stay was pleasant. The only down was the breakfast, which was identical every day. While the food was okay, a rotating menu or a few weekly specials would make the dining experience much better.

2026-04-29 • via Nuitee
B
Brittany • solo_traveller • us
10
Pros:

The cleanliness the space

Cons:

Everything was on point

2026-04-27 • via Nuitee
M
Mark • solo_traveller • us
10
Pros:

Clean room

Cons:

Night staff little rude

2026-04-26 • via Nuitee
N
Nicole • family_with_children • us
10
Great stay! Friendly clean and quiet!
Pros:

Great pool staff and clean rooms

Cons:

Hot tub didn’t work but not that big of a deal really nothing I didn’t like

2026-04-24 • via Nuitee
C
Curious14854270572 • Business
10
Great!
Pros:

Great rooms and amenities, friendly and helpful staff (thanks Dee!).

2026-04-17 • via Tripadvisor
K
Kamesha • couple • us
10
Nice stay, will recommend others and will frequent as well
Pros:

The cleanliness, great location, friendly staff

Cons:

N/A

2026-04-16 • via Nuitee
E
Ernisha • family_with_children • us
10
2026-04-16 • via Nuitee
A
Alfred • solo_traveller • us
9
2026-04-11 • via Nuitee