Holiday Inn Express Hotel Raleigh Southwest by IHG

Hotels
•
Holiday Inn Express
8.9 (636 reviews)
3741 Thistledown Drive , Raleigh , US
+1 919-854-0001

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very clean
Friendly staff
Great breakfast options
Convenient, quiet location
Spacious, comfortable rooms
Modern, well-kept facility
Good value
Cons:
Slow WiFi reported
Noisy fan/air-conditioning in some rooms
Breakfast can be crowded (kids) at peak times
Price could be slightly lower
Occasional shortfall in extra towels

Categories

Cleanliness
9.4
Repeatedly described as very clean/spotlessly clean in multiple reviews, rooms and public areas praised.
Service
9.3
Staff repeatedly called friendly, polite and helpful (mentions of Jade and Ree); check-in and kitchen staff singled out positively.
Location
8.9
Convenient location noted (near interstate, amphitheater, close to airport) and described as quiet and safe.
Room Quality
8.7
Rooms described as spacious, comfortable beds and modern; some negatives noted (noisy fan/AC, occasional towel comment).
Amenities
9
Amenities (pool, modern facility, well-lit halls, 24/7 coffee) praised; overall functional and well kept.
Value for Money
8.2
Several reviews called it great value or budget-friendly, though one mentioned price could be slightly lower.
Food and Beverage
9.1
Breakfast repeatedly praised (many options, special-diet choices, quality cooking); minor notes about crowding at busy times.
Overall Experience
8.6
Overall very positive stays with multiple repeat intent and strong praise, tempered slightly by a few service/room nuisances noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location
Situated just 10 minutes outside downtown Raleigh, North Carolina, the Holiday Inn Express Hotel Raleigh Southwest offers easy access to the city's attractions, including the North Carolina Museum of Art only 4 miles away.

Modern Amenities
Guests can enjoy the convenience of an indoor pool, on-site gym, and flat-screen TVs in every room. The rooms are equipped with a microwave, refrigerator, work desk, coffee maker, cable TV, and free Wi-Fi for a comfortable stay.

Additional Features
This pet-friendly hotel also features a business center, coin-operated laundry facilities, continental breakfast, and complimentary parking. With North Carolina State University and the RBC Center nearby, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at the Holiday Inn Express Hotel Raleigh Southwest now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Guest Reviews

8.9
Based on 636 reviews
Cleanliness: 9.4
Service: 9.3
Location: 8.9
Room Quality: 8.7
Amenities: 9
Value for Money: 8.2
Food and Beverage: 9.1
Overall Experience: 8.6
L
Latoya • couple • us
10
Pros:

Very clean

Cons:

N/A

2026-10-30 • via Nuitee
C
Chandan • solo_traveller • us
10
2026-10-26 • via Nuitee
K
Kelli • family_with_children • us
10
2026-10-23 • via Nuitee
W
William • solo_traveller • us
9
Great value, great staff
Pros:

I booked room and they fulfilled my request for an early check in at 12 pm.

2026-10-23 • via Nuitee
N
Nikki • family_with_children • us
8
2026-10-21 • via Nuitee
A
Aaron • family_with_children • us
10
2026-10-18 • via Nuitee
L
Lisa • solo_traveller • us
10
2026-10-17 • via Nuitee
C
Cristina • couple • us
1
2026-10-12 • via Nuitee
S
Shusei • extended_group • jp
8
Great budget stay.
Pros:

Spacious, clean and comfortable.

Cons:

WIFI was slow.

2026-10-12 • via Nuitee
T
Tiffany • solo_traveller • us
10
2026-10-08 • via Nuitee
N
Nathaniel • extended_group • us
10
2026-09-17 • via Nuitee
K
Kaysia J. Williams • solo_traveller • us
10
Great stay!
Pros:

Very clean and spacious room. Staff was polite and welcoming.

Cons:

Nothing

2026-09-17 • via Nuitee
C
Clinton • extended_group • us
10
2026-09-13 • via Nuitee
I
Isabel • family_with_children • us
10
Unforgettable time in Raleigh.
Pros:

I absolutely loveee the oatmeal and we all love the breakfast.

Cons:

We love everything about our stay.

2026-09-11 • via Nuitee
V
Valerie • solo_traveller • us
10
The staff was super sweet and friendly!!
Pros:

Right off the interstate! Quiet location!

2026-09-11 • via Nuitee
J
Jasmin • family_with_children • de
10
Mega Hotel
Pros:

Super schönes Zimmer und sehr groß. Der Pool war auch gut. Jade am Check-In war total lieb und hat uns sehr freundlich empfangen. Frühstück und Kaffee waren super. Es liegt toll zwischen Bäumen.

Cons:

Es war alles bestens! Wenn ich etwas nennen müsste, wäre die Klimaanlage etwas zu laut und ein paar mehr Handtücher wären toll gewesen aber wir hatten auch keine Lust extra welche zu holen. Also nichts Nennenswertes

2026-09-08 • via Nuitee
L
Lori • couple • us
9
Pros:

It was a great location, quiet,clean, and the desk staff were friendly and helpful.

2026-09-05 • via Nuitee
A
Amelia • solo_traveller • us
10
2026-09-05 • via Nuitee
S
Sally • solo_traveller • us
10
2026-09-04 • via Nuitee
M
Michiko • couple • us
10
Friendly staff, clean rooms and facility. Great value!
Pros:

Friendly staff

2026-09-03 • via Nuitee