Aloft by Marriott Charlotte Ballantyne

Hotels
•
Aloft
9.1 (641 reviews)
13139 Ballantyne Corporate Place , Charlotte , US
+1 704-247-2222

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
No decent breakfast
Some noise disturbances

Categories

Cleanliness
8.71
General cleanliness praised but issues with hallways and bathrooms noted.
Service
9.67
Staff were friendly and helpful, especially in food service issues.
Location
10
Excellent location with nearby amenities and attractions.
Room Quality
8.66
Rooms were generally nice, but some reported issues like a small bathroom.
Amenities
9.19
Good amenities such as the pool and pet-friendly options.
Value for Money
8.65
Good value noted but some concerns about breakfast options.
Food and Beverage
8.21
Food ordering process had issues; breakfast options were lacking.
Overall Experience
9.7
Overall positive stay with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:28

Property Description

Eco-Friendly Hotel in Charlotte, NC

Luxurious Accommodations: Experience comfort with 9-foot ceilings, 55-inch flat-screen TVs, and modern amenities in every room.

On-Site Entertainment: Unwind at the w xyz bar, enjoy a game of billiards, or stay active at the fitness centre during your stay.

Convenient Amenities: Benefit from free WiFi, a spa, an indoor pool, and electric vehicle charging stations, all while enjoying complimentary live music and shuttle services.

Ready to experience a blend of luxury and sustainability at Aloft Charlotte Ballantyne? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Location

Guest Reviews

9.1
Based on 641 reviews
Cleanliness: 8.71
Service: 9.67
Location: 10
Room Quality: 8.66
Amenities: 9.19
Value for Money: 8.65
Food and Beverage: 8.21
Overall Experience: 9.7
Y
Yelisabet • solo_traveller • us
10
Pros:

I didn't have time for breakfast but the staff was really nice, helpful, and alert.

Cons:

Front entrance glass doors lag a bit. I was standing right in front and they didn't open for some time.

2026-09-12 • via Nuitee
E
Elsy • couple • us
6
Pros:

Staff was friendly.

Cons:

The rooms are overpriced for what the hotel offers. For that price, the bathrooms aren't even private and don't have fans. They don't offer free breakfast or coffee and the pool and terrace look nothing like the photos in person.

2026-09-10 • via Nuitee
C
Courtney • couple • us
10
2026-09-03 • via Nuitee
S
Stephanie • couple • us
4
Ok but not as nice as expected and expensive for what it was.
Pros:

Location

Cons:

Bathroom as not very clean. Ceiling was just painted plywood and looked awful and cheap. Curtains had stains on them. Just not as nice and clean as expected. Was ok for the 1 night we needed but expensive for what it was.

2026-08-29 • via Nuitee
A
Amy • family_with_children • us
9
2026-08-22 • via Nuitee
V
Valari • solo_traveller • us
8
Pros:

Room size and amenities were good.

Cons:

There was a noise in the room that kept me awake all night.

2026-08-21 • via Nuitee
S
Shawn • couple • us
9
Over all really good. Will be returning
Pros:

Very clean, alot of amenities. Staff was great. Room was spotless.

Cons:

Pool was not heated like I was told. Also my room had an adjourning room and I wish I was told this. Did not like this

2026-08-18 • via Nuitee
S
Simmone • family_with_children • us
10
2026-08-13 • via Nuitee
L
Lingmei • couple • us
9
Will stay here in my visit to Charlotte
Pros:

Nice location and clean. The front desk manager is very friendly and helpful.

Cons:

No

2026-08-13 • via Nuitee
T
Tina • couple • us
8
Great location, very nice staff. I’d stay here again and would give it another try. I could have just gotten a bad room
Pros:

Staff was nice, great location, facilities were clean and I loved the gym

Cons:

The rooms could have been much cleaner. I was surprised that the room wasn’t cleaner especially with it being a Marriott hotel.

2026-08-10 • via Nuitee
D
Diane • couple • us
10
Wonderful hotel in a fabulous location!
Pros:

N/A

Cons:

the snacks are very expensive!

2026-08-07 • via Nuitee
L
LATONYA • solo_traveller • us
8
2026-08-05 • via Nuitee
L
Labriah • couple • us
3
2026-08-03 • via Nuitee
L
Luis • couple • us
7
Pros:

I loved everything except the way I was treated upon check in

Cons:

When we arrived the lady at the check in desk was very rude. Not what I expected from Alfot
There was a conflict about the total amount and the way my husband and I were talked to was beyond me. Hopefully management can go back to the time I checked in and see who was working and coach that staff member a little more on what it means to work in customer service

2026-08-03 • via Nuitee
M
Marcus • couple • us
8
2026-07-23 • via Nuitee
J
Jasmine • couple • us
8
great stay , nice staff
Pros:

super clean , super close to bank of america !!

Cons:

everything was great !

2026-07-20 • via Nuitee
C
Carrie • couple • us
10
I will return!
Pros:

Everyone was so nice and helpful! EVERYTHING WAS AMAZING!

Cons:

N/A

2026-07-19 • via Nuitee
W
Willie • couple • us
8
2026-07-14 • via Nuitee
D
Danielle • couple • us
10
2026-07-13 • via Nuitee
M
manigault • couple • us
10
2026-07-12 • via Nuitee