Hampton Inn & Suites East Hartford

Hotels
•
Hampton Inn
8.8 (1028 reviews)
351 Pitkin Street , East Hartford , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good value for money
Cons:
Cleanliness issues
Uncomfortable beds
Breakfast quality varying

Categories

Cleanliness
8.09
Some guests reported cleanliness issues like hair in the bathroom and unsatisfactory carpet conditions.
Service
9.36
Staff was mentioned positively in several reviews, providing helpful information and being friendly.
Location
9.3
The hotel is conveniently located for accessing downtown Hartford, which was appreciated by guests.
Room Quality
8.55
Rooms were generally clean and well laid out, although there were some complaints about comfort.
Amenities
8.58
Amenities like the pool and breakfast received mixed reviews, but were generally considered good.
Value for Money
9.34
Most guests felt they received good value for their money, noting the pricing for the quality received.
Food and Beverage
8.09
Breakfast was often commented on negatively with some finding it lacking in quality; however, some did enjoy it.
Overall Experience
9.06
Overall experiences were mixed but generally positive, with many expressing they would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:57

Property Description

Luxurious Accommodations
Discover spacious rooms with modern amenities at Hampton Inn and Suites East Hartford. Enjoy flat screen TV’s, free Wi-Fi, and plush bedding for a comfortable stay. Cable TV with HBO, work desk, and coffee maker are included in every room, with select rooms offering sofa beds.

Convenient Facilities
Indulge in a hot breakfast, maintain your workout routine at the 24-hour fitness center, or catch up on work at the business center. Relax on the outdoor terrace and make the most of your stay at Hampton Inn.

Nearby Attractions
Explore Hartford's attractions just a short drive away. Visit the iconic Mark Twain House and Museum or catch a show at the Hartford Stage, all within easy reach from the hotel.

Book now for a memorable stay at Hampton Inn and Suites East Hartford.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1028 reviews
Cleanliness: 8.09
Service: 9.36
Location: 9.3
Room Quality: 8.55
Amenities: 8.58
Value for Money: 9.34
Food and Beverage: 8.09
Overall Experience: 9.06
L
leonorda • solo_traveller • us
2
Pros:

Breakfasts

Cons:

This is not my first time staying at this hotel, but this was honestly the worst experience I’ve ever had. The hotel is under construction, and guests are not properly warned about it beforehand.
There was constant drilling, hammering, and construction noise from the floors above and below — starting every single morning at 8 AM. Sleeping was impossible. The entire hotel smelled strongly of paint and renovation work. After one week, all of my clothes and belongings smelled like paint and construction dust.
The biggest issue was the Wi-Fi. There was practically no internet connection for the entire week. I work remotely and have multiple Zoom meetings and video calls every day, so it was impossible to work from the room. Between the terrible internet and nonstop construction noise, I couldn’t even attend meetings properly. I constantly had to go downstairs to the lobby to try to work, but it was noisy there as well.
Even using the elevators was difficult because construction workers were constantly going up and down with equipment.
The hotel absolutely should inform guests in advance that it is under renovation. A week without proper Wi-Fi in 2026 is simply ridiculous.
Never ever coming back.

2026-05-28 • via Nuitee
C
CHRIS • couple • us
3
Disappointing
Pros:

Sub par breakfast for Hilton/Hampton, runny scrambled eggs, convenience store sweet goods, flimsy plates, crude cutlery, coffee was good!

Room was clean, furniture is well aged. Room was minimalist in accommodation. Dr

Cons:

Hampton NEEDS a more pleasant staff at this location. Security Guard at entrance is not a good look.
Check in was like being pulled over by state police. No friendly welcome, no direction to room, no facility layout.
Room was clean, but sparse.
Bed light did not work, television did not work, messaged desk for a service call in morning, No response.
Facility under construction, not mentioned at reservation, pounding on floor above till well after 5 pm .
Next day, stopped at desk asked about service call, terse response again, asked for contact with facility manager, told they are off till Tuesday, no manager on site!!
I asked for call on Tuesday, still waiting.

2026-05-26 • via Nuitee
T
Taiwo11 • family_with_children • ng
7
Pros:

Room was adequate. Breakfast was ok.

Cons:

The room was overpriced for the location.

2026-05-18 • via Nuitee
F
Fauzia • solo_traveller • us
10
Great place to stay
Pros:

Extremely clean and great staff. Simple breakfast but tasty.

Cons:

I was passing through

2026-05-11 • via Nuitee
A
Ange • extended_group • nz
8
2026-05-10 • via Nuitee
L
Laura • family_with_children • br
9
2026-04-27 • via Nuitee
H
Hines • solo_traveller • us
10
2026-04-26 • via Nuitee
I
Ismael • family_with_children • us
9
2026-04-22 • via Nuitee
J
Jennie • couple • us
8
Clean room and nice breakfast
Pros:

Room was clean and nice breakfast in the morning.

Cons:

Not a fan of the location.

2026-04-21 • via Nuitee
L
Lisa • couple • jm
6
Good
Pros:

Breakfast was average but the staff were very conscientious.

Cons:

Location is excellent. Near to Trinity College

2026-04-10 • via Nuitee
C
Cynthia • solo_traveller • us
3
Not great
Cons:

Should have let me know about renovations. Drilling and banging

2026-04-01 • via Nuitee
A
Aly • couple • us
3
Pros:

Breakfast was good

Cons:

Room did smell the vent bathroom fan wasn’t working
There pool was closed
They doing renovations worker making all noises

2026-04-01 • via Nuitee
T
Thomas • couple • us
8
2026-03-31 • via Nuitee
T
TaCori • family_with_children • us
4
Didn’t enjoy my stay , could of been better
Pros:

The staff was very welcoming.

Cons:

They was doing renovations so the pool was closed and the hot water wasn’t hot at all .

2026-03-29 • via Nuitee
M
Mercedes • family_with_children • us
8
Only stayed one night but it was great. Perfect location to the stadium for our event
Pros:

The beds were very comfortable, maybe the best bed we slept in while traveling. The rooms were very quiet as well.

Cons:

Eggs and sausage at breakfast weren't great but other food was delicious.

2026-03-29 • via Nuitee
K
Karen • couple • us
9
Will return in the near future
Pros:

Clean

2026-03-28 • via Nuitee
Q
Quintina • couple • us
7
2026-03-25 • via Nuitee
A
Alexus • couple • us
7
Staying at the Hampton Inn isn’t a bad place to stay at for a mini getaway.
Pros:

I liked having access to coffee and tea all hours of the day. The staff were friendly and I appreciated the breakfast options. Hotel not too far from the highway.

Cons:

Maybe have the pool open.

2026-03-25 • via Nuitee
L
Leigh • solo_traveller • us
8
2026-03-23 • via Nuitee
H
Hughes jr. • couple • us
10
2026-03-23 • via Nuitee