Comfort Suites Simpsonville - Greenville

Hotels
•
Comfort Suites
7.3 (364 reviews)
3971 Grandview Drive , Simpsonville , US
+1 864-432-6025

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location / easy to access
Spacious rooms and comfortable beds
Clean pool and tasty breakfast
Generally good value / great price
Friendly/helpful staff in several instances
Cons:
Multiple reports of roaches and dirty smell
Billing/double-charge and deposit handling problems
Rude or ineffective handling at check-in by some staff
Limited parking when large trucks/crews present
Noise/poor room insulation and occasional toilet issues

Categories

Cleanliness
4.5
Multiple reports of roaches, a dirty smell in places and at least one instance of a clogged toilet; some guests did report clean rooms, but cleanliness is a clear weak point.
Service
7.5
Mixed service: several complaints about rude staff, billing/double-charge problems and limited resolution at check-in, but other guests noted friendly/helpful staff and quick room moves when issues were raised.
Location
8.5
Repeatedly described as a good/easy-to-reach location and 'great location' for events; location sentiment is consistently positive.
Room Quality
7
Rooms often described as spacious with comfortable beds and good showers, but noise insulation issues and isolated pest reports lower the score.
Amenities
7.5
Pool and breakfast are praised (clean pool, good breakfast), though parking constraints for large vehicles and deposit handling are noted as drawbacks.
Value for Money
8
Multiple guests called it a great bargain with fantastic price for the stay, despite some billing/deposit hiccups that tempered the experience for a few.
Food and Beverage
8.5
Breakfast and on-site food received strong positive mentions (delicious, wide variety); coffee/food presentation also noted positively.
Overall Experience
6.9
Overall mixed: many positive notes on value, room comfort and food, but recurring cleanliness problems (roaches, odor), billing and check-in issues reduced the overall satisfaction for a number of guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Luxurious All-Suite Accommodation
Experience comfort and convenience at the Comfort Suites hotel in Simpsonville, SC. Our spacious suites are equipped with modern amenities like refrigerators, microwaves, and flat-screen TVs, ensuring a relaxing stay for all guests.

Complimentary Services and Amenities
Enjoy complimentary perks such as free high-speed Internet, a delicious breakfast buffet, and access to our indoor heated pool and exercise room. Take advantage of our business center and meeting room for all your work-related needs.

Convenient Location and Nearby Attractions
Located near popular attractions like Discovery Island Waterpark and Greenville Zoo, our hotel offers easy access to entertainment venues, golf courses, and dining options. Don't miss the chance to explore Simpsonville and Greenville during your stay.

Book your stay at Comfort Suites today for a memorable and enjoyable experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Location

Guest Reviews

7.3
Based on 364 reviews
Cleanliness: 4.5
Service: 7.5
Location: 8.5
Room Quality: 7
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 6.9
W
Wanda • couple • us
10
Pros:

Clean

2026-11-06 • via Nuitee
T
Terry • couple • us
2
It was not clear how many people would have walked away
Pros:

There very rude and hard to deal with if paying cash and I had to pay a higher rate because they didn’t listen and book two days and getting in was a big ass mess if I book with you I can and will not come back to a hotel that’s with this company because the same hotel charge me for a room I paid for though you and billed my card for the same day and price so I paid twice for one night and I can’t get my money back because I was there even though I paid you before and double billed so it a same company that is the in this case too but I don’t trust paying you are giving you a card number when I pay cash at time of service and it’s just been a very big hassle and it’s not going to happen again because I will start a large fussing over this situation because it’s just not worth the hassle

Cons:

The staff was not very good at point of check in and at the next day trying to fix the situation with one day and the next day

2026-10-31 • via Nuitee
K
Kelly • couple • us
8
2026-10-29 • via Nuitee
C
Cindy • family_with_children • us
10
2026-10-21 • via Nuitee
T
Taressa • family_with_children • us
5
It’s was ok but didn’t like having the extra company in the room and having to deal with my toddler waking back up tryin
Pros:

It’s was a decent place to stop and sleep to continue travel next day

Cons:

My daughter was asleep for the night, went into our room to lay down with her. My son went to turn down his bed sheets and they were a roach on the comforter where it was folded. After that I had to go up front to talk to staff. Which was nice but my daughter ended up waking up and it took hours and her crying to get her back asleep again.

2026-10-17 • via Nuitee
V
Vendy's Vacations! • extended_group • us
8
Nice quick over night stay
Pros:

Good location, easy to get to, great place for a quick over night stay.

Cons:

NA

2026-10-13 • via Nuitee
B
Brent • solo_traveller • us
1
2026-10-12 • via Nuitee
E
Elvis • solo_traveller • us
8
Pros:

Clean & comfortable. Friendly staff.

Cons:

Not enough Parking spaces with work crews there. Large trucks & trailers needed multiple spaces.

2026-10-09 • via Nuitee
J
Jacqueline • couple • us
1
2026-09-18 • via Nuitee
G
Glenda • family_with_children • us
8
I was very pleased.
Pros:

I went down for coffee only but the food looked so good that an ate a little. It was delicious and there was a wide variety to choose from.

2026-09-16 • via Nuitee
T
Tee Dendy • solo_traveller • us
5
2026-09-12 • via Nuitee
E
Elizabeth • family_with_children • us
10
Pros:

Absolutely fantastic price for this hotel. We stayed here for a baseball tournament and the room was awesome for our needs (2 queens, a sofa, a desk, honestly tons of space). The room was clean, the beds were comfy, the pool was clean, and breakfast was delicious. Great bargain and great location.

Cons:

Nothing. Great hotel.

2026-09-06 • via Nuitee
B
Brigitta • couple • us
2
2026-08-31 • via Nuitee
A
April Smooches • solo_traveller • us
10
Pros:

Everything

2026-08-27 • via Nuitee
T
Tiffany • solo_traveller • us
1
Pros:

The hotel staff member that checked us in was nice.

Cons:

We were only in our room for about 3 hours before deciding to check out of Room 206 at midnight after noticing several roaches. I made staff aware of why we were checking out early, there wasn't even an offer to put us in another room, No refund or anything was simply told ok a note would be made for the general manager.

2026-08-24 • via Nuitee
T
Tyler • couple • us
7
2026-08-22 • via Nuitee
D
Dew • extended_group • us
3
Disappointing
Cons:

I made my reservation through Bookings.com for 2 rooms. On arrival I was told COmfort Suites was only paid for 1 room of the two rooms reserved. I was forced to pay again for the second room.

2026-08-16 • via Nuitee
L
Leonard • couple • us
9
2026-08-15 • via Nuitee
K
Kurt • couple • pk
9
2026-08-03 • via Nuitee
H
Hill • solo_traveller • us
10
Pros:

Clean

2026-07-24 • via Nuitee