DoubleTree By Hilton Milton Keynes

Hotels
•
Doubletree by Hilton
8.5 (7100 reviews)
Stadiummk, Stadium Way , Milton Keynes , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and tidy
Helpful friendly staff
Good location
Comfortable rooms
Cons:
Issues with breakfast quality
High room service prices
Cold room temperature

Categories

Cleanliness
8.39
Most reviews praised cleanliness, but some mentioned issues with rooms needing better oversight.
Service
9.36
Staff were often described as friendly and helpful, contributing to a positive experience.
Location
9.4
Excellent location for football matches and local amenities.
Room Quality
8.35
Rooms were generally comfortable, but issues with furniture and cold conditions were highlighted.
Amenities
8.38
Basic amenities were mentioned positively, but there were requests for additional features like USB ports.
Value for Money
7.84
Some guests felt prices were high for services like room service and breakfast.
Food and Beverage
7.39
Breakfast received criticism for quality and variety, impacting overall satisfaction.
Overall Experience
8.86
Guests had a generally positive experience with specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:49

Property Description

Stylish Accommodation at Stadium MK
Experience luxury beds, LCD TVs, and free WiFi at the DoubleTree By Hilton Milton Keynes, located just minutes away from the city center.

Stadium Views and Onsite Dining
Enjoy scenic views from many rooms and savor a meal at the Marco Pierre White Steakhouse Bar & Grill or the Red Dot Bar offering a variety of menu options.

Convenient Facilities and Nearby Attractions
Benefit from onsite parking, a well-equipped gym, and proximity to the National Bowl Stadium, Silverstone Race Circuit, and MK1 shopping and leisure park.

Book your stay at DoubleTree By Hilton Milton Keynes for a memorable experience in the heart of the action!

Important information:

Please note that on Stadium MK event days, such as MK Dons home football matches, the hotel, car park and immediate vicinity will be busier than normal. This tends to be during Tuesday evenings between 18:30 until 19:45, 21:30 until 22:30 and Saturdays 14:00 until 15:00 and 17:00 and 18:00. Please just ask for more information.

Due to football regulations live games cannot be viewed from bedrooms; guests must have a valid match ticket.

The hotel may pre-authorize the guest's card for any extras that may be charged to the room during your stay. Please provide information to the front desk on how you will pay for any extras.

-Please note, extra beds and cots can only be provided in some rooms.

-Our Marco Pierre White Steakhouse Bar & Grill is no longer open.
- Evening Meals are now available in the Pitchside Lounge and Bar
- Breakfast in our Pitchside RestaurantGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LTN

Location

Guest Reviews

8.5
Based on 7100 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 8.86
D
david • couple • gb
5
Dirty bathroom
Cons:

Dirty bathroom
Reported to staff
And emailed after visit
No response so customer satisfaction is obviously not a priority

2026-11-07 • via Nuitee
M
Michael • solo_traveller • gb
9
Pros:

Room was lovely, great value. Breakfast looking over the stadium is a lovely touch too

2026-11-07 • via Nuitee
T
Tina • couple • gb
10
It was a great location. Staff were very helpful. We left something behind in room. Staff found it and we collected it s
Pros:

Location was brilliant

2026-11-07 • via Nuitee
H
Hannah • couple • gb
10
Perfect weekend
Pros:

Big comfort bed big room excellent value for money

Cons:

Nothing

2026-11-07 • via Nuitee
S
Stokes • solo_traveller • gb
1
Pros:

FORMAL COMPLAINT – REQUEST FOR FULL REFUND

Dear DoubleTree by Hilton Milton Keynes Management,

My name is Paddy Stokes, and I am writing to make a formal complaint about my recent one-night stay at your hotel on 5 November 2026.

I stayed in Room 3016, on the third floor, and unfortunately my experience was extremely disappointing and fell well below the standard I would expect from a four-star hotel.

There were several serious issues during my stay:

1. Bathroom hygiene: When I first arrived, the bathroom was in an unacceptable condition. The toilet was blocked with toilet paper and contained brown/green-coloured water. There was also what appeared to be dried faecal matter smeared across the wall tiles. This made the bathroom unhygienic and, quite frankly, unusable.
2. Room temperature and lack of sleep: The room was extremely hot, making it impossible for me to get a comfortable night’s sleep. I contacted reception to ask for assistance, but the response I received was extremely rude. I was effectively told to “sort it out yourself”. I found this completely unacceptable, particularly when I was simply asking for help with an issue affecting my stay.
3. Customer service: The way I was spoken to by reception was disappointing and made an already unpleasant experience considerably worse.

I would also like to explain why I did not raise a formal complaint during my stay. I suffer from anxiety and depression and have Autism Spectrum Disorder (ASD). These conditions make face-to-face confrontation and speaking up in uncomfortable situations extremely difficult for me. I often struggle to communicate when I feel intimidated or overwhelmed. This is the reason I did not feel able to challenge the situation at the time. It should not, however, mean that my experience or concerns are any less valid.

I paid for a hotel stay expecting a clean, hygienic room, a usable bathroom and a reasonable level of customer service.

2026-11-07 • via Nuitee
N
Nicole • extended_group • gb
8
2026-11-07 • via Nuitee
M
Mark • couple • gb
10
Great!
Pros:

Comfy bed

Cons:

Nothing

2026-11-07 • via Nuitee
D
Donna • couple • gb
10
2026-11-07 • via Nuitee
C
Campbell • couple • gb
10
2026-11-07 • via Nuitee
C
Chris • couple • gb
10
A brilliant stay a lovely hotel
Pros:

A great stay

Cons:

Very clean

2026-11-06 • via Nuitee
T
Ted • couple • gb
7
Good value for money but disappointing that the room had no view.
Pros:

Breakfast was very nice and reasonably priced if you pre-booked with reception.

Cons:

No view from room window. A long way to walk to lifts and reception.

2026-11-06 • via Nuitee
D
Donna • couple • gb
9
Pros:

Staff were so helpful and lovely .. room was perfect for a short stay l.. shower was nice and hot dispite how busy the hotel was we were not disturbed.
Will definitely use again

2026-11-05 • via Nuitee
J
Jermaine • couple • gb
10
Pros:

I got a upgrade to a suite for £50 my bath had a tv and was jacuzzi the had a massive bed 2 massive tvs a kitchen with a fridge it was awesome.

Cons:

The cooked breakfast delivered to my room was almost cold and was dry like it was taken from a buffet.

2026-11-05 • via Nuitee
C
Cathal • solo_traveller • ie
7
2026-11-05 • via Nuitee
K
kirkpatrick • extended_group • gb
10
2026-11-05 • via Nuitee
N
Natalie • family_with_children • gb
8
2026-11-04 • via Nuitee
N
Natalie • couple • gb
6
2026-11-04 • via Nuitee
J
Jamie • couple • gb
10
Pros:

Great location for an event in the arena!!! Spacious clean rooms

Cons:

I found the pillows uncomfortable, and a strange selection of tv channels but not really there to watch tv.

2026-11-04 • via Nuitee
M
michelle • couple • gb
9
Pros:

The staff were friendly
It was nicely decorated and the food was lovely

2026-11-04 • via Nuitee
K
Ken • solo_traveller • gb
9
Very good , good view of the game
Pros:

Breakfast ok, staff a bit absent at a time a table needed clearing, food was fine.

Cons:

The sausages if I'm been picky.

2026-11-04 • via Nuitee