Sakura Hotel Hatagaya

Hotels
7.8 (2591 reviews)
Shibuya-ku, Hatagaya 1-32-3 , Tokyo , jp
+81 3-3469-5211

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
5.7
Many reviews mention issues with mold and unclean rooms, notably filthy shower conditions.
Service
9.2
Reviews frequently highlight friendly and helpful staff.
Location
9.7
The location is often praised as convenient and close to transport and amenities.
Room Quality
6.2
Several reviews indicate rooms are small and dated, with some cleanliness issues.
Amenities
7.7
Basic amenities available, but some guests expected more.
Value for Money
7.2
Overall, value perception impacted by room quality and cleanliness issues.
Food and Beverage
8.2
Breakfast options received mixed reviews, with some guests finding it limited.
Overall Experience
8.5
Various issues noted, but positives in location and service balance the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:32

Property Description

Convenient Location

Located just a 2-minute walk from Hatagaya Train Station, Sakura Hotel Hatagaya offers easy access to popular areas like Shinjuku, Harajuku, and Shibuya.

Comfortable Accommodation

Each air-conditioned room at the hotel features modern amenities such as card-key security, a flat-screen TV, and an en suite bathroom with complimentary toiletries.

Great Facilities

Enjoy 24-hour front desk service, free luggage storage, and travel concierge services. Guests can also make use of free WiFi, internet PCs, and laundry facilities. Indulge in international dishes and refreshments at Sakura Café, open 24/7.

Experience convenience and comfort at Sakura Hotel Hatagaya - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Location

Guest Reviews

7.8
Based on 2591 reviews
Cleanliness: 5.7
Service: 9.2
Location: 9.7
Room Quality: 6.2
Amenities: 7.7
Value for Money: 7.2
Food and Beverage: 8.2
Overall Experience: 8.5
K
KEIKO • solo_traveller • jp
7
2026-07-25 • via Nuitee
K
KEIKO • solo_traveller • jp
7
2026-07-25 • via Nuitee
A
Anthony • extended_group • gb
6
Pros:

The staff were very good

Cons:

Room very dated and had a slight musty smell. The Hotel was advertised as being in Shibuya but in reality it was at least a 20 minute train ride to Shibuya

2026-07-23 • via Nuitee
M
Miftakhul • solo_traveller • jp
7
コストに合っている
Pros:

スタッフがスタンバイしている。

Cons:

部屋が結構狭い。朝食メニューが少ない

2026-07-23 • via Nuitee
N
Nasser • couple • ae
10
Thank you for your hospitality and kindness
Pros:

The best hotel and best location , very friendly staff and hospitality

Cons:

If feel safe and comfortable

2026-07-21 • via Nuitee
N
Nathalie • solo_traveller • nl
7
I liked the first time I stayed there better, but still a 7/10 for this time :)
Pros:

Location is very good and the room appears clean and its generally calm/quiet.

Cons:

Stayed for a week and my room hasnt been cleaned once. Which was not that bad though, but still..
Also the last night there was a lot of noise in the hallway between 23:30-00:30 so after one hour I called to the reception, a guy answered the phone and didnt really do anything at that moment to come check or anything. He said if it happens again I will come.. it was a very awkward and dry phone call. I even think it was the housekeeping making the noise at night but not 100% sure..
Ate in the restaurant one time and it was okay (had a Japanese/Indian curry), which had only 3 small pieces of chicken which was a bit sad, but tastewise it was good.
And, lastly, booked a twinbedroom and it was really cramped! Couldnt even open my suitcase, only on the bed lol. In the photos the room has a little bit of a different layout as well, so I didn’t expect it to be this cramped, but I made the best out of it.

2026-07-20 • via Nuitee
H
hamanishi • solo_traveller • jp
8
2026-07-20 • via Nuitee
K
KAYO • solo_traveller • jp
5
値段から見たらこんなものかなとも思います。
Pros:

駅から近く値段が安い

Cons:

外国人が多く泊まるからなのかエアコンの説明など英語表記はあるが日本語表記のないものもあった。
部屋にティッシュがなく少し不便。
洗面台にもハンドソープがなく不便。
アメニティは歯ブラシのみ。

2026-07-19 • via Nuitee
T
TOMOKAZU • solo_traveller • jp
8
2026-07-19 • via Nuitee
K
Katuyuki • solo_traveller • jp
5
国際間豊かで良かった
Pros:

食事がすぐ出来る

Cons:

部屋で音がする

2026-07-18 • via Nuitee
A
AYUMI • solo_traveller • jp
8
心地良く過ごせました。ありがとうございます⭐︎
Pros:

スタッフさんは愛嬌があり、お電話対応からとても親切丁寧でした。ありがとうございます⭐︎

Cons:

お部屋にティッシュがなかったのは残念でした。

2026-07-17 • via Nuitee
おでん屋 • solo_traveller • jp
8
Pros:

京王線と小田急線代々木上原どちらも使えて便利です、代々木西原、上原の散策が楽しいです

2026-07-17 • via Nuitee
L
Lina • couple • us
7
everything is perfect for only tiny people😅
Pros:

everything is perfect except the limited space at beyond level 😅

Cons:

location and sanitation

2026-07-16 • via Nuitee
J
Javier • solo_traveller • jp
9
2026-07-16 • via Nuitee
Y
Yatomi • solo_traveller • jp
10
カジュアルなアットホーム感。
Pros:

さわやかで親切なホスピタリティ。バスルームのシャワーが新しくなり快適。カフェレストランのメニューが多国籍で選ぶのが楽しい。

Cons:

なし。（建物は古くても、スタッフが愛着を持ってられる感があたたかく、駅近・至便なのに閑静な町の佇まいに馴染んでる）

2026-07-14 • via Nuitee
O
OHISHI • solo_traveller • jp
6
2026-07-14 • via Nuitee
C
Caio • couple • br
10
2026-07-14 • via Nuitee
A
Antoine • couple • fr
9
Quartier vivant et très agréable, hotel idéal pour découvrir les environs.
Pros:

Cet hôtel était très bien, le personnel était très professionnel et toujours aidant. La localisation de l'hôtel est parfaite pour découvrir le quartier, mais aussi pour rejoindre Shinjuku ou aller explorer l'ouest de la région (keio line). La laverie dans l'hôtel très pratique. Le petit dejeuner est simple mais très bon, et sain. La chambre était reposante.

Cons:

La chambre obtenue etait très spartiate, et la seule fenêtre donnait sur l'immeuble en face. Cela donne quand même un effet un peu "cocon" pour se ressourcer après une journée en ville.

2026-07-13 • via Nuitee
S
Salvatore • solo_traveller • it
9
2026-07-11 • via Nuitee
U
Uxía • solo_traveller • es
9
2026-07-10 • via Nuitee