Sakura Hotel Hatagaya

Hotels
7.8 (2630 reviews)
Shibuya-ku, Hatagaya 1-32-3 , Tokyo , JP
+81 3-3469-5211

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
5.7
Many reviews mention issues with mold and unclean rooms, notably filthy shower conditions.
Service
9.2
Reviews frequently highlight friendly and helpful staff.
Location
9.7
The location is often praised as convenient and close to transport and amenities.
Room Quality
6.2
Several reviews indicate rooms are small and dated, with some cleanliness issues.
Amenities
7.7
Basic amenities available, but some guests expected more.
Value for Money
7.2
Overall, value perception impacted by room quality and cleanliness issues.
Food and Beverage
8.2
Breakfast options received mixed reviews, with some guests finding it limited.
Overall Experience
8.5
Various issues noted, but positives in location and service balance the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:32

Property Description

Convenient Location

Located just a 2-minute walk from Hatagaya Train Station, Sakura Hotel Hatagaya offers easy access to popular areas like Shinjuku, Harajuku, and Shibuya.

Comfortable Accommodation

Each air-conditioned room at the hotel features modern amenities such as card-key security, a flat-screen TV, and an en suite bathroom with complimentary toiletries.

Great Facilities

Enjoy 24-hour front desk service, free luggage storage, and travel concierge services. Guests can also make use of free WiFi, internet PCs, and laundry facilities. Indulge in international dishes and refreshments at Sakura Café, open 24/7.

Experience convenience and comfort at Sakura Hotel Hatagaya - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Location

Guest Reviews

7.8
Based on 2630 reviews
Cleanliness: 5.7
Service: 9.2
Location: 9.7
Room Quality: 6.2
Amenities: 7.7
Value for Money: 7.2
Food and Beverage: 8.2
Overall Experience: 8.5
清 • solo_traveller • jp
7
2026-09-19 • via Nuitee
H
Hiroaki • solo_traveller • jp
7
Pros:

立地条件

Cons:

特になし

2026-09-17 • via Nuitee
P
Paulo • extended_group • pt
10
2026-09-17 • via Nuitee
T
Takuma • solo_traveller • jp
10
Pros:

コスパが最高

2026-09-17 • via Nuitee
S
SHIGEKI • solo_traveller • jp
7
2026-09-15 • via Nuitee
R
Romain • solo_traveller • fr
6
Correct
Pros:

Emplacement idéal tout proche du métro.

Cons:

L’oreiller était vraiment trop petit et peu confortable. La climatisation aurait également besoin d’un bon nettoyage. Enfin, le petit-déjeuner est assez limité en termes de choix.

2026-09-14 • via Nuitee
R
Rafael • solo_traveller • de
7
Friendly staff, tiny and dated rooms
Pros:

The staff is the biggest plus. Everyone at the front desk was extremely kind and took care of every request, and reception was staffed around the clock. At one point I was even asked whether I'd like a free box of tissues – a small gesture, but it says a lot about how they treat guests. There's a nice guest book at the entrance, and the crowd is genuinely international and spans all age groups. Good value for what you pay.

Cons:

The building is clearly getting on in years. The room was about 12 sqm, which is very small – you really live out of your suitcase, as there is no wardrobe or closet. The bathroom also had a persistent odour; I couldn't tell whether it came from the shower curtain or the floor drain.

2026-09-14 • via Nuitee
ひが • solo_traveller • jp
3
Pros:

立地、駅が近い

Cons:

ベットがとても悪かった
低反発で非常に眠りにくかった

2026-09-14 • via Nuitee
L
leo • solo_traveller • fr
9
2026-09-13 • via Nuitee
K
kaede • solo_traveller • jp
9
Pros:

どこですれ違っても挨拶してくれるスタッフさんたちがとても好印象でした！国籍問わずいろいろな方が安心して利用できる多言語対応できるスタッフが在籍しているのは、素晴らしいと思いました。

2026-09-13 • via Nuitee
D
DAI-YI • solo_traveller • tw
6
2026-09-12 • via Nuitee
A
Andreas • solo_traveller • se
9
2026-09-11 • via Nuitee
W
Weigenfeld • couple • il
8
Pros:

הייתה אישה מקסימה בקבלה שמאוד עזרה לנו. הקרבה לתחנת האטאגאיה.

Cons:

החדר היה קטן מדי, לא הבנו מה זה 11 מטר עד שהיינו שם. בנוסף, תלויים דגלים של המון מדינות ושל ישראל לא, אז שאלנו אותם והם הוסיפו לכבודנו את דגל ישראל וכבר יום אחרי הוא לא היה שם☹️ חזרנו לקראת סוף הטיול ושאלנו מה קרה לדגל ואף אחד לא ידע לומר לנו. ממש מבאס

2026-09-10 • via Nuitee
C
Cira • family_with_children • it
7
2026-09-10 • via Nuitee
S
Serdar • extended_group • es
10
Pros:

The staff was super kind and open to exchange culture

2026-09-09 • via Nuitee
N
NICOLAS • couple • co
6
2026-09-08 • via Nuitee
A
Atsuko • solo_traveller • at
8
2026-09-08 • via Nuitee
S
SACHIE • couple • jp
7
まあまあ
Pros:

スタッフさんが丁寧

Cons:

どれも英語でわかりづらかった
ユニットバスの排水溝から臭いが常にして気になった

2026-09-08 • via Nuitee
S
SACHIE • couple • jp
5
2026-09-08 • via Nuitee
A
Addaia Maria • solo_traveller • es
10
2026-09-07 • via Nuitee