Holiday Inn Express Hotel & Suites Mount Pleasant - Charleston by IHG

Hotels
•
Holiday Inn Express
9 (869 reviews)
350 Johnnie Dodds Boulevard , Charleston , us
+1 843-375-2600

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and Comfortable Rooms
Excellent Staff Service
Cons:
Slow response for extra towels
Lack of kitchen supplies in kitchenette

Categories

Cleanliness
9.21
Rooms were noted to be very clean and spotlessly maintained.
Service
9.18
Staff were frequently mentioned as friendly, helpful, and accommodating.
Location
9.22
Conveniently located for access to downtown Charleston.
Room Quality
8.67
Rooms were described as spacious and comfortable, with good amenities.
Amenities
8.2
Some reviews mentioned a lack of kitchen items; otherwise adequate.
Value for Money
9.16
Guests stated a good experience for the price paid.
Food and Beverage
9.21
Breakfast options were praised for variety and quality.
Overall Experience
9.18
Overall positive sentiments with strong recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:17

Property Description

Convenient Location
Located just 4.2 miles from the South Carolina Aquarium, our hotel in Mount Pleasant offers easy access to popular attractions in the area.

Modern Amenities
Enjoy the convenience of free Wi-Fi, flat-screen TVs, a microwave, a refrigerator, and coffee facilities in every room. Take a refreshing dip in our outdoor pool or maintain your workout routine at the on-site gym.

Additional Services
Start your day right with a complimentary breakfast and take advantage of bicycle rentals, on-site laundry facilities, and proximity to the Charleston Naval Complex and the College of Charleston.

Experience comfort and convenience at the Holiday Inn Express Hotel & Suites Mount Pleasant – Charleston. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Nov 1, 2026 until Sun, Feb 21, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 869 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
C
Charlene • solo_traveller • us
9
Will stay again.
Pros:

Clean, safe, pleasant environment.

Cons:

Needs longer breakfast hours.

2026-07-25 • via Nuitee
I
Ignacio • family_with_children • us
1
2026-07-25 • via Nuitee
Y
Yadhira • family_with_children • us
4
Dirty
Pros:

Cost

Cons:

The hallways and room had a mildew smell. The walls in the bathroom were visibly dirty, especially around the trash can. The pool was closed for maintenance and wasn’t disclosed until after I paid for the room.

2026-07-24 • via Nuitee
W
White • solo_traveller • us
3
Looking for a dry carpet and clean working room.
Pros:

The rooms size

Cons:

The stained carpet downstairs leading to my room. I was given a room with wet carpet got bit by bugs.They told me carpet was just cleaned and just needed to Dry??. I had to insist that I be moved instead of them offering.Finally I was moved to a good room with working lights and dry carpet.Just because I booked a room online does not mean I will take anything but that how I felt.P.S love a nice dry and clean room at all times.

2026-07-24 • via Nuitee
J
Jane • family_with_children • nl
8
Pros:

Schoon hotel met prima ontbijt (wel erg druk). Op prima afstand van Charleston om de stad te verkennen

Cons:

Gehorige kamer, je kunt de drukke weg en mensen op de gang heel goed horen

2026-07-24 • via Nuitee
S
Shawn • solo_traveller • us
7
Overall great experience
Cons:

Not told pool we closed

2026-07-22 • via Nuitee
W
Wright • family_with_children • us
4
Pros:

The staff was great and friendly. The rooms and hotel were clean. The location was good.

Cons:

Unfortunately, several issues made our stay disappointing. I had originally booked a different hotel but switched to this one specifically because I confirmed over the phone that the pool was open. When we arrived, the water didn’t look clean enough for our teenagers to feel comfortable swimming, and by the next day the State Department of Environmental Services had shut the pool down entirely. It never reopened during our stay.

There were a few other frustrations as well. There were no regular coffee beans available in the morning, so like several other guests, I had to go out to get coffee. The room was advertised as having a kitchen, which was another reason I chose this hotel, but it turned out to be just a dorm‑size fridge and a very small microwave—far less than expected.

Charleston itself was wonderful, but the hotel experience fell short of what was advertised and what we hoped for.

2026-07-22 • via Nuitee
F
Fedrick • solo_traveller • us
8
Good Stay
Pros:

24/7 coffee maker with coffee beans.
Free breakfast.
The Location, near downtown Charleston.
Cleanliness of the room and facility.
The staff was nice.

Cons:

My room was on the side of the busy highway. I could hear the traffic at night.

2026-07-22 • via Nuitee
M
Michelle • family_with_children • us
8
Pros:

Clean

Cons:

I booked this hotel because of the pool. I have a kid and booked the hotel because of the pool and the pool was closed when we arrived. Just wished I would have known before showing up.

2026-07-21 • via Nuitee
E
Emanuel • couple • us
10
2026-07-21 • via Nuitee
A
Alicia • couple • us
1
Very poor. We visit this area frequently, but this is by far the worst experience with an IHG hotel. Will not be staying
Pros:

The location and the front guest staff.

Cons:

There appeared to be a plumbing issue, carpet throughout hotel was filthy, and pool was closed our entire 4 day stay. We didn’t even eat the complimentary breakfast due to the same foods being served everyday. We were also woken up by housekeeping staff at 8am by them beating on the door very loudly and repeatedly.

2026-07-20 • via Nuitee
O
Oleh • couple • us
7
Pros:

Clear, modern

Cons:

AC and refrigerator was too noisy all night
Couldn’t sleep normaly

2026-07-20 • via Nuitee
T
Terry • couple • us
1
On top of everything I requested a room with walk in shower and they gave that room away!
Pros:

Breakfast was Ok the pancake machine was broken down and coffee machine were having trouble.

Cons:

The mattress in our room and was so dirty we had to leave the hotel. They had no other rooms available which IHG said they had a room available for us. I’m thinking about suing the hotel! I have pictures of the mattresses and they were horrible!

2026-07-20 • via Nuitee
W
Wesiona • solo_traveller • us
8
2026-07-20 • via Nuitee
R
RobertZ927 • Family
8
Average Stay
Pros:

This was our first time to Charleston and we chose to stay in the Mt Pleasant area for convenience and because the hotel had good reviews and stated it had been updated.

First the people at the front desk were kind and helpful. Check-in was smooth.

Upon entering our room... I went to open the blinds... Only to find that both the blackout blind and the sheer blind were not working. I asked to be moved, and that took place with ease.

The room itself was average. The sheer blind was missing completely, and the blackout blind temperamental, so we were extra careful. When the room was redone, it looked like it was done very sloppily. The paint bled over to places it shouldn't, the wood casing around the windows had chunks out of it, two of the plugs would barely hold our charges in the socket and the carpets were stained. The beds were fine comfort wise, but nothing special.

The breakfast was good... Standard IHG breakfast with multiple options. The lady restocking breakfast was incredibly kind and a delight.

Overall... The hotel experience was average. The best thing about the hotel was the staff, their kindness and helpfulness.

2026-07-17 • via Tripadvisor
C
Cherie • family_with_children • us
7
2026-07-17 • via Nuitee
B
Brian • solo_traveller • us
1
Pros:

Everything but the fire alarm

Cons:

The fire alarm

2026-07-17 • via Nuitee
T
Tammy • solo_traveller • us
5
2026-07-15 • via Nuitee
L
Luis • extended_group • co
8
Pros:

Muy buen lugar

2026-07-15 • via Nuitee
S
Scott • extended_group • us
8
Overall comfortable room with minor issues
Pros:

Mattress was very comfortable and AC worked very well. Room was clean.

Cons:

During breakfast they had no coffee so walked across street to Whole Foods.(around 7AM)
Bathroom mirror light and one of the overhead bed lights were not working.

2026-07-14 • via Nuitee