The Prince Akatoki London

Hotels
9.6 (2003 reviews)
50 Great Cumberland Place , London , GB
+44 20 7724 4700

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Unique dining experience
Cons:
Small rooms
Some issues with amenities
Breakfast complaints

Categories

Cleanliness
9.49
Generally positive remarks about cleanliness, but there were mentions of small issues.
Service
9.96
Overall, the service received high praise for attentiveness and friendliness.
Location
10
Locations are frequently highlighted as a strong point of the hotel.
Room Quality
9.45
Rooms were noted as spacious in some reviews, yet a small size complaint was made.
Amenities
9.48
Several reviews appreciated the hotel amenities, albeit some expectations weren't fully met.
Value for Money
9.44
Value was rated positively, with some mentions of high expectations on certain features.
Food and Beverage
8.99
Food quality had a mixed response; some enjoyed it while others found it lacking.
Overall Experience
9.97
Overall experience was highly rated, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:23

Property Description

Luxurious Japanese-inspired Accommodation
Experience 5-star luxury at The Prince Akatoki, where Japanese hospitality meets Western comfort. The 82 rooms and suites offer a tranquil retreat with plush beds, premium amenities, and rain showers, all designed with a minimal aesthetic and natural elements.

Culinary Delights at TOKii and The Malt Lounge and Bar
Indulge in a gastronomic journey at TOKii, where East meets West in seasonal dishes. Savor a rare collection of whiskies, Japanese sakes, and expertly crafted cocktails at The Malt Lounge and Bar, curated by top bartenders.

Convenient Location for Exploring London
Located near Marble Arch and Hyde Park, with easy access to Marble Arch Underground Station and Paddington Station for city exploration and direct links to Heathrow Airport. Book now for a harmonious blend of luxury and tradition at The Prince Akatoki.

Important information:

In light of the current Swift system sanctions on Russia’s banking institutions, we are unable to accept as a guarantee or payment method Russian Credit, Debit or Virtual Cards, Russian currency or transfers from Russian entities.

Shall you wish to change or amend your booking, please sue the respective section on your account management sections. The Prince Akatoki London will not be able to apply changes or reduce/waive penalties if requested by alternative or direct means.

The Prince Akatoki London reserves the right to pre-authorize the provided card at time of booking for stays of five nights or more, and closer to arrival for all others.

In line with current GDPR, the holder of the card used to guarantee the reservation, if not prepaid, must be present at time of check-in. Unfortunately we will not be able to grant access to the room without a valid card provided by its owner upon check-in.

All rates and prices are inclusive of VAT at the prevailing rate.
Consumptions in Restaurant TOKii, The Malt Bar and Lounge and In Room Dining are subject to a 12.5% service charge. In Room Dining Menu and services are liable of Tray Charges.

Please feel free to advise us of your requirements prior to your arrival on the Special Requests section prior to arrival and we will most happy to assist.
Extra Beds are available for Executive Rooms and Suites. Fees and maximum occupancy limitations apply. Child cots can also be accommodated in Deluxe Rooms.
Dogs are welcomed into Deluxe Rooms or larger. No fees apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Property Video

Guest Reviews

9.6
Based on 2003 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 9.48
Value for Money: 9.44
Food and Beverage: 8.99
Overall Experience: 9.97
P
Pauline • couple • ae
9
To choose again for more stays
Pros:

The food is very good!
Location is very convenient!
Clean and well taken care of!

2026-10-12 • via Nuitee
P
Peter • solo_traveller • us
10
2026-10-11 • via Nuitee
R
Renato • couple • br
10
2026-10-11 • via Nuitee
M
Masha • extended_group • ch
10
Excellent
Pros:

Location, room

2026-10-10 • via Nuitee
C
COLIN • couple • sg
9
Good short stay in London
Pros:

Location

2026-10-09 • via Nuitee
G
Gary • solo_traveller • gb
10
2026-10-08 • via Nuitee
R
Ranem • couple • sa
10
2026-10-08 • via Nuitee
S
Sandra • couple • au
10
A beautiful and stylish small hotel with excellent staff and services.
Pros:

Style, location and comfort.

Cons:

Nothing!

2026-10-08 • via Nuitee
C
Claudia • solo_traveller • it
9
2026-10-07 • via Nuitee
J
James • family_with_children • nz
10
2026-09-19 • via Nuitee
S
Saleh • solo_traveller • ae
10
2026-09-18 • via Nuitee
S
Saleh • solo_traveller • ae
10
2026-09-18 • via Nuitee
D
Denys • extended_group • es
9
Excelente
Pros:

Todo funcionaba muy bien y excelente limpieza.

2026-09-17 • via Nuitee
M
Marc • solo_traveller • nl
10
2026-09-16 • via Nuitee
A
Andrea • extended_group • cz
10
Pros:

Poloha

Cons:

-

2026-09-14 • via Nuitee
K
Kostandin Jano • solo_traveller • al
10
2026-09-13 • via Nuitee
H
Halleytheberner • solo_traveller • tr
9
2026-09-12 • via Nuitee
M
Mike • couple • za
9
2026-09-12 • via Nuitee
M
Mike • couple • za
10
2026-09-12 • via Nuitee
N
Norkevicius • solo_traveller • gb
5
Pros:

Good location, amenities, breakfast.

Cons:

Fire evacuation in a middle of the night. Happy fire and evac is in place and working but not a single word of appology for disruption. Expected more from 5 star hotel.

Quality of installation / fitout seemed rushed and not up to high standard of 5 star hotel (bathroom lights not straight, sanitary finish poor, etc.)

2026-09-11 • via Nuitee