Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
High-quality food
Clean and spacious rooms
Cons:
Location a bit off the main attractions
Some amenities lacking (e.g., pool)

Categories

Cleanliness
9.25
Several reviews highlighted the cleanliness of the hotel, noting it as 'muy limpio' and well-maintained.
Service
9.72
Multiple reviews praised the attentive service and friendly staff, stating it was 'impecable' and 'super friendly'.
Location
8.26
The location received mixed feedback, with some noting it as convenient, while others mentioned it being slightly off the main areas.
Room Quality
9.21
Rooms were frequently described as spacious and comfortable, contributing positively to the overall experience.
Amenities
9.04
Amenities received a good level of praise, although some specific amenities like a pool were noted as lacking.
Value for Money
8.7
Overall value was rated positively, especially considering the quality of service and experience.
Food and Beverage
9.34
The buffet breakfast and general dining options were frequently described as excellent with a wide variety.
Overall Experience
9.31
The overall experience was highly rated, with many expressing intent to return due to the enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:44

Property Description

Luxurious Accommodation with Spectacular Views
Experience modern amenities, a fully equipped gym, and complimentary WiFi at our hotel in Osorno. Each room at Sonesta Hotel Osorno boasts a lavish décor, LCD Satellite TV, and a spacious work desk. Enjoy breathtaking landscape views from select rooms, complete with a convenient coffee and tea machine.

Delectable Dining Options
Indulge in a culinary journey at Restaurant El Olivillo, offering a delightful mix of regional and international cuisine. Unwind with a drink at the elegant lobby bar or opt for 24/7 room service for ultimate convenience.

Convenient Location and Services
Situated in the heart of Patagonia, our hotel offers easy access to the city center and overlooks the vibrant cityscape. Take advantage of our on-site parking and airport shuttle service for a hassle-free stay.

Ready to elevate your travel experience? Book your stay at Sonesta Hotel Osorno today!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZOS

Location

Guest Reviews

9.1
Based on 2536 reviews
Cleanliness: 9.25
Service: 9.72
Location: 8.26
Room Quality: 9.21
Amenities: 9.04
Value for Money: 8.7
Food and Beverage: 9.34
Overall Experience: 9.31
S
stephen • couple • cl
10
Pros:

Very well located, large rooms

2026-08-07 • via Nuitee
A
Agnes Herrera • solo_traveller • cl
9
2026-08-05 • via Nuitee
H
Harald • couple • de
5
Ein Stern zuviel
Pros:

Modernes Gebäude, beeindruckender Empfangsraum

Cons:

Veraltete Ausstattung, undichte Fenster und Einganstür. Nicht besonders sauber

2026-08-04 • via Nuitee
W
Willy Krause • solo_traveller • cl
9
Cons:

No pude desayunar ya que se iniciaba a las 7 de la mañana y yo tenia que salir a esa hora, me quede con la sensacion de que podria estar disponible una version ligth por ultimo algo mas temprano

2026-08-04 • via Nuitee
A
Ale • solo_traveller • cl
10
2026-08-04 • via Nuitee
R
Razazi Kauak • couple • cl
10
2026-08-03 • via Nuitee
T
Tirri • solo_traveller • ar
10
2026-08-02 • via Nuitee
A
Ana • family_with_children • cl
10
Excelente hotel
Pros:

Todo

Cons:

Todo bien

2026-07-25 • via Nuitee
J
Juan • couple • cl
10
2026-07-25 • via Nuitee
E
Eduardo • couple • cl
10
MUy cómoda... personal muy gentil y agradable... muy buen servicio
Pros:

Todo excelente

2026-07-21 • via Nuitee
E
Edmundo • couple • cl
8
Placentera y tranquila
Pros:

El desayuno de los mejores, la atención del personal perfecta

2026-07-21 • via Nuitee
B
Bettina • couple • ar
10
2026-07-21 • via Nuitee
A
Andrea • couple • cl
10
Excelente hotel
Pros:

Hotel agradable buenos restaurantes y los empleados amables

Cons:

Que el primer día nos hicieron el aseo de la habitación un poco tarde pero nosotros salimos tarde también.

2026-07-20 • via Nuitee
V
Verónica • solo_traveller • cl
10
Pros:

La amabilidad del personal, y el precio.

Cons:

Siempre voy a quejarme por los check out...muy temprano a las 11 de la mañana, ojalá todos fueran a las 12

2026-07-20 • via Nuitee
R
Romina Estefany • family_with_children • cl
10
Maravilloso
Pros:

La habitacion

Cons:

No hay nada que no me haya gustado

2026-07-19 • via Nuitee
D
Daniel • couple • cl
10
2026-07-19 • via Nuitee
C
CARLOS • family_with_children • cl
8
Excelente hotel, sin embargo, no tienes posibilidad de alojar a tu hija (25) en la misma habitación
Pros:

Todo en general es muy bueno y de calidad. Para el nivel del hotel y sus servicios debió considerar al menos piscina y jacuzzi

Cons:

Lo que modificaría es la opción de contar con habitaciones para tres adultos; me refiero a la visita en familia, en nuestro caso viajamos con mi señora y nuestra hija mayor de 25 años... habría bastado con un sofá cama o una cama adicional... el espacio es suficiente y pienso que muchos pueden tener la misma necesidad y se van a los hoteles de Osorno que sí tienen la opción.

2026-07-18 • via Nuitee
J
Julian Niño Mc Manus • extended_group • cl
9
Pros:

Breakfast Very Good - Improved over the years adding new and better products.
Should had some mmore variety constantly.

Cons:

Shower did not work as it should - a bit loose

2026-07-17 • via Nuitee
G
Graciela Alicia • couple • ar
10
Perfecto
Pros:

Todo perfecto, muy buen restaurante

2026-07-16 • via Nuitee
J
Juan P. • solo_traveller • cl
9
2026-07-16 • via Nuitee