Embassy Suites by Hilton Raleigh Durham Airport Brier Creek

Hotels
Embassy Suites Hotels
9.4 (1016 reviews)
8001 Arco Corporate Drive , Raleigh , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent breakfast
Clean and spacious rooms
Convenient location
Cons:
Pool closed during stay
Rough towels
Some amenities not available
Issues with room conditions

Categories

Cleanliness
8.73
Some guests noted cleanliness as satisfactory, but a few complaints about rough towels and room conditions lowered the score.
Service
9.7
Majority of reviews praised the staff as friendly and helpful, contributing positively to the overall stay.
Location
9.74
The hotel's location received positive mentions for convenience and accessibility.
Room Quality
9.19
Guests appreciated room spaciousness and layout, but some had negative experiences with uncomfortable beds.
Amenities
9.22
Amenities such as breakfast and happy hour were received positively; however, the pool being closed was a notable issue.
Value for Money
9.18
Overall value perceived as good, with some concerns regarding missing items and costs.
Food and Beverage
9.73
Complimentary breakfast and happy hours were frequently highlighted as exceptional.
Overall Experience
9.7
Predominantly positive reviews indicate a pleasant experience, despite some isolated complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:52

Property Description

Convenient Location and Shuttle Services
The Embassy Suites by Hilton Raleigh Durham Airport Brier Creek is ideally situated in North Carolina, offering complimentary shuttle services to and from Raleigh-Durham International Airport. This convenient feature ensures a stress-free arrival and departure for guests.

Luxurious Suites and Amenities
Each suite at this hotel is designed for comfort and entertainment, featuring an iPod docking station, premium TV channels, a microwave, and a refrigerator. Guests can unwind and relax with a 42-inch flat-screen cable TV and enjoy the convenience of in-room amenities.

Dining Options and Nearby Attractions
Indulge in a cooked-to-order breakfast, daily evening reception, and on-site restaurant at the Embassy Suites. For additional dining and entertainment choices, guests can explore the nearby Brier Creek Commons. With shopping, dining, and entertainment just steps away, there's something for everyone to enjoy during their stay.

Book your stay at the Embassy Suites by Hilton Raleigh Durham Airport Brier Creek for a seamless blend of comfort, convenience, and entertainment.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the airport shuttle service has limited hours of operation. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 1016 reviews
Cleanliness: 8.73
Service: 9.7
Location: 9.74
Room Quality: 9.19
Amenities: 9.22
Value for Money: 9.18
Food and Beverage: 9.73
Overall Experience: 9.7
A
Ashley couple us
6
It was fine.
Pros:

Good location, nice amenities

Cons:

The staff member Ashlee that greeted us was unfriendly and rushed. When having momentary issues accessing my email to show her confirmation, we were treated unkindly. Upon confirmation, her whole demeanor changed. I found it odd.

2026-07-25 via Nuitee
S
Schylar couple us
5
2026-07-24 via Nuitee
C
Caerus couple us
10
2026-07-23 via Nuitee
R
REBECCA family_with_children us
9
We would definitely stay here again.
Pros:

The lobby, the staff, the facilities, were all amazing. It's a beautiful hotel.

Cons:

Our sheets smelled a little strange.

2026-07-21 via Nuitee
S
sallie solo_traveller us
10
2026-07-20 via Nuitee
P
pdk1763 Couples Atlanta, Georgia
10
Excellent Stay with Outstanding Service and Comfortable Accommodations
Pros:

My wife and I stayed here for two nights in July and had an excellent experience.

Check-in was effortless despite our 9:00 p.m. arrival on a Friday evening. The young lady at the front desk greeted us with a warm smile and was welcoming, professional, and very helpful.

Our accommodations were a clean, well-appointed two-room king suite with modern furnishings. The refrigerator kept everything cold, the microwave worked perfectly, and the king-size bed was exceptionally comfortable, providing two great nights of sleep. The bathroom was spotless and stocked with plenty of toiletries. We also appreciated that the air conditioning had already been set to a comfortable temperature before our arrival.

The bar staff provided excellent service, and the pours were generous. Because our room was located away from the elevators, we experienced virtually no noise during our stay. Housekeeping also did an outstanding job, servicing our room while we were out for the day without us having to make a request.

Overall, this was a delightful stay, and we would gladly return.

One observation for those visiting during the summer: the hotel features a beautiful three-story atrium, which is one of its most attractive architectural features. However, on extremely hot July afternoons, the lobby, bar, and restaurant can become quite warm as the northwest-facing glass exterior allows the afternoon sun to pour into the atrium. It wasn't enough to detract from our stay, but it's something to be aware of if you're relaxing in the common areas during the hottest part of the day.

We thoroughly enjoyed our visit and look forward to staying here again.

2026-07-19 via Tripadvisor
H
Hannah solo_traveller us
10
2026-07-17 via Nuitee
M
Michael couple us
10
2026-07-16 via Nuitee
S
Susan couple us
9
2026-07-13 via Nuitee
S
Shannon solo_traveller us
10
Really enjoy staying here very clean and quiet.
Pros:

Great location. Great breakfast and drinks

Cons:

N/a

2026-07-13 via Nuitee
A
Andrenette couple us
8
The stay was good just prefered better TV station selection.
Pros:

Breakfast, lobby, room, and staff

Cons:

The TV channels are horrible and there were no bags in the trash can, and no where to dispose trash.

2026-07-09 via Nuitee
D
Destiny couple us
10
Breakfast was amazing
Pros:

Everything

Cons:

Nothing

2026-07-08 via Nuitee
A
Andrea couple us
8
Very clean, great location, very nice staff. Ice cold shower and fire alarms twice made our stay not excellent.
Pros:

Very clean. Large TV.

Cons:

Shower was ice cold, even after several hours tried again and still ice cold. Fire alarm went off twice during our stay.

2026-07-07 via Nuitee
נירית בוהדנה solo_traveller il
10
Pros:

הארוחת בוקר ,,החדר,המלון כולו והניקיון

2026-07-07 via Nuitee
D
Dawn couple us
8
2026-07-06 via Nuitee
S
Shanna solo_traveller us
10
I will be returning soon!! Without the kids but without the kids!😂❤️
Pros:

It was the perfect location for the 4th of July this year! Fireworks, the food, and the STAFF WERE SUPER FRIENDLY ❤️ the lobby is a great place to share food and drinks with friends and family!

Cons:

N/A

2026-07-06 via Nuitee
J
Jon solo_traveller us
10
Short time, Good time
Pros:

The hotel was very comfortable and all of the staff to include the shuttle driver, were very nice.

Cons:

There wasn't anything that i can pinpoint.

2026-07-05 via Nuitee
M
MELISSA solo_traveller us
10
2026-07-02 via Nuitee
T
Tonia solo_traveller us
9
Pros:

Everything was wonderful. The staff was so awesome.

Cons:

The family queen suite was very disappointing because it wasn't larger than the regular suites. It looked like they took out the sink and just put bump beds. The refrigerator wasn't working. Not cold at all. There was a large hole in the wall in the bathroom.

2026-06-29 via Nuitee
J
Jessica solo_traveller us
9
Pros:

Clean and well run. Staff were phenomenal

2026-06-28 via Nuitee