Hilton Garden Inn Bethesda Downtown

Hotels
•
Hilton Garden Inn
8.2 (757 reviews)
7301 Waverly Street , Bethesda , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
No breakfast
Limited amenities
Noise issues

Categories

Cleanliness
7.78
Mixed sentiments; mentioned as clean but room only cleaned once.
Service
9.25
Great service mentioned, particularly positive feedback about front desk staff.
Location
9.29
Repeatedly praised for its excellent location.
Room Quality
8.24
Room quality positively noted with complaints about noise and amenities.
Amenities
7.27
Limited amenities mentioned; logistical issues with breakfast and parking.
Value for Money
8.23
Value for breakfast considered reasonable, but other services are pricey.
Food and Beverage
6.78
Noted lack of expected breakfast options; overall breakfast feedback was average.
Overall Experience
8.75
Generally positive overall experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:43

Property Description

Convenient Location
Situated just one block from the Bethesda Red Line Metrorail, Hilton Garden Inn Bethesda Downtown offers easy access to explore Maryland and downtown Washington D.C.

Modern Amenities
Experience comfort and convenience in our guest rooms equipped with a microwave, refrigerator, flat-screen TV, and wireless charging station. Stay connected with free WiFi and enjoy a restful stay.

Complimentary Offerings
Start your day right with a grab-and-go breakfast and take advantage of our 24-hour convenience store for your needs.

Book your stay at Hilton Garden Inn Bethesda Downtown for a seamless travel experience.

Important information:

Please note that parking is available in an adjacent secure parking garage in the Air rights Center. Guests planning to arrive by car are welcome to park in the designated overnight guest parking areas only. Please present the garage ticket at check-in for hotel billing.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.2
Based on 757 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 6.78
Overall Experience: 8.75
G
Graves • couple • us
10
Very nice stay! Very comfortable and the staff was lovely.
Pros:

Very comfortable. TV and pillows were nice.

Cons:

Someone charged snacks from the lobby to my room. Staff took it off right away, but a weird situation.

2026-05-30 • via Nuitee
Z
Zule • extended_group • pe
7
2026-05-28 • via Nuitee
M
Melodie • couple • us
10
Wonderful
Pros:

It was nice, pleasant and clean

Cons:

Nothing at the moment

2026-05-27 • via Nuitee
P
Patricia • solo_traveller • us
10
2026-05-26 • via Nuitee
R
Rafael • solo_traveller • us
8
2026-05-25 • via Nuitee
K
Katherine • family_with_children • us
8
Pros:

I loved everything except for the lack of free breakfast or free parking, but we were in Bethesda. The staff was great and they made everything very comfortable for my child and I.

Cons:

No free parking or free breakfast

2026-05-18 • via Nuitee
T
traceywC523BD • Business
2
Awful
Pros:

I have been a Hilton Honors member for over 10 years specifically stay at Hilton’s because of this issue. I cannot get anyone at the main office at the hotel or at Hilton headquarters. No one will respond to me although I receive an email 3 times a day asking me to rate my stay, although I cannot respond to it. Please be aware stayed in room 401!

2026-05-17 • via Tripadvisor
M
MAYUMI • solo_traveller • jp
5
2026-05-14 • via Nuitee
B
Beck • solo_traveller • us
10
2026-05-11 • via Nuitee
S
Sarah • couple • us
9
2026-05-10 • via Nuitee
J
JANICE • solo_traveller • us
9
Cons:

The AC is so loud/noise.

2026-05-08 • via Nuitee
A
Andrew • solo_traveller • us
2
Unclear parking. No way to call hotel for clarification
Cons:

There was no convenient phone number to call the hotel directly without going through their automatated call center. Wasted about 30 minutes before getting to a human and then the human connected me to the wrong hotel anyways.

2026-05-07 • via Nuitee
A
Audra • extended_group • us
8
Perfect for our needs!
Pros:

Location

Cons:

The bath tub drain was so slow. We were standing in water while showering and it felt like the bathtub was about to go through the floor. This was in room 1004 where we stayed with a tour group the rest of our time.

2026-05-03 • via Nuitee
C
Carlos A. • couple • lk
6
Pros:

Ubicación

Cons:

Pagar por parking y la recepcionista que me atendió al hacer el checking.

2026-05-03 • via Nuitee
W
Wolfhart • solo_traveller • at
7
Pricey businall hotel close to Metro
Pros:

Basic business hotel in good location.

Cons:

Quite pricey.

2026-04-30 • via Nuitee
R
Robert • solo_traveller • us
8
Pros:

The location was near perfect

Cons:

Parking was $35.00

2026-04-27 • via Nuitee
H
Hélène • solo_traveller • de
6
Good location but in urgent need of renovation
Pros:

Good location close to Metro Station and City Center

Cons:

Rooms/furniture is very old and there’s a smell of old carpet throughout the building.
The Gym had minimum equipment.
Unfortunately the Breakfast was really not good (quality and selection) and no „healthy“ options

2026-04-27 • via Nuitee
J
Josee • solo_traveller • us
7
Good value
Pros:

Proximity to metro station

Cons:

No daily water bottles

2026-04-24 • via Nuitee
J
Julius • solo_traveller • ke
8
Excellent. I would rate the hotel 9.8 out of 10
Pros:

Room was spacious, with good furniture and working ironing equipment
Breakfast restaurant was clean and easy for the self service. The arrangement was nice and the staff were very helpful
Bed was large, clean, very comfortable and inviting.
The hotel location near the Bethesda Station is excellent for customers using public transport.

Cons:

Although breakfast had a variety of fruits, starch and protein there were NO greens/vegetables. I asked several times and was told they are not available.

2026-04-23 • via Nuitee
J
Jean • solo_traveller • us
4
Did not recommend to the family to use this hotel for a huge family event on Juneteenth.
Pros:

I did not eat at the hotel. The people staying there were nice and helpful. Had a fridge and coffee pot.

Cons:

Broken towel rack in bathroom. I requested a handicap bathroom but got a tub with handrails. I can't climb over a tub. Parking spaces were so small I had 6 inches of space to get out of my car and the human body is very difficult to flatten that thin. No bellmen to help with luggage. When asked for a cart, I got a wave of the hand and it's over there from the only staff there. Door to parking garage is so heavy I had to wait for someone staying there to help. Not enough staff on duty. One young girl can not handle it all alone.

2026-04-21 • via Nuitee