Hampton Inn & Suites Thousand Oaks

Hotels
•
Hampton Inn
8.5 (279 reviews)
510 North Ventu Park Road , Newbury Park , US
+1 805-375-0376

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good, frequently replenished breakfast
Spacious, updated rooms with comfortable bedding
Clean rooms and crisp sheets
Convenient, walkable location near shops and restaurants
Cons:
Daily parking fee and parking layout (back of mall) / parking coercion
Inconsistent front desk hospitality and upsell behavior
Beds sometimes too soft for guests with lower back problems
Ants reported in one bathroom
Limited gluten-free baked options

Categories

Cleanliness
8.8
Multiple guests explicitly called rooms clean; one mention of ants near the toilet lowered the score slightly.
Service
8.7
Staff repeatedly praised as friendly, knowledgeable and prompt, though one guest reported poor front-desk hospitality and upsell/parking coercion.
Location
9
Frequently described as convenient and walkable, close to shopping and restaurants; some complaints about hotel being at the back of a mall and parking layout.
Room Quality
8.6
Rooms described as spacious, updated and comfortable with crisp sheets; some guests noted beds were not firm enough for back issues and a few minor issues (ants).
Amenities
8
Breakfast service is available and generally well-stocked, but guests cited paid parking, limited signage, and lack of in-room snacks as negatives.
Value for Money
7.2
Mixed signals: some call it good value, but multiple complaints about high room cost plus daily parking fees lowered perceived value.
Food and Beverage
8.9
Breakfast was frequently praised as great and well replenished; a few mentions of limited gluten-free baked options and one comment that breakfast items weren't good.
Overall Experience
8.8
Most overall impressions were positive (great stay, loved it, loyal customers), tempered by parking/parking staff issues and occasional service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Luxurious Accommodations
Indulge in comfort and style at the Hampton Inn & Suites Thousand Oaks. Each guest room features a flat-screen LCD TV, a work desk, and a coffee maker for your convenience.

Convenient Amenities
Enjoy complimentary breakfast and high-speed internet access during your stay. Stay active at the on-site fitness room, and take advantage of the convenience store and laundry facilities for a stress-free visit.

Explore Nearby Attractions
Discover the beauty of the Santa Monica Mountains and Los Robles National Park just minutes away. Don't forget to visit the Gardens of the World and the Ronald Reagan Presidential Library for a memorable experience.

Experience the perfect blend of comfort and convenience at Hampton Inn & Suites Thousand Oaks. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Location

Guest Reviews

8.5
Based on 279 reviews
Cleanliness: 8.8
Service: 8.7
Location: 9
Room Quality: 8.6
Amenities: 8
Value for Money: 7.2
Food and Beverage: 8.9
Overall Experience: 8.8
N
Nuno • couple • pt
9
Pros:

Tudo, sobretudo espaço do quarto e, acima de tudo, Staff, muito cuidadoso e simpático

Cons:

N)A

2026-10-31 • via Nuitee
C
Chahal • couple • us
8
Overall a good value for money, good breakfast, and walkable to many of nearby conveniences.
Pros:

Breakfast in the morning was served with food replenished frequently. Hotel does not provide toany specific baked items for gluten free needs.

Cons:

The beds are not firm enough, and when guest stay over extended period, may adversely affect persons suffering from lower back problems.

2026-10-28 • via Nuitee
P
Paulette • couple • us
8
Nice stay
Pros:

Clean, good breakfast offerings. Friendly staff. Comfortable beds. Good room size. Close to shopping and restaurants.

Cons:

$20 per day to park!! Not even a gated area. Awful

2026-10-25 • via Nuitee
M
Mayra • solo_traveller • us
10
2026-10-21 • via Nuitee
M
Mayra • couple • us
10
2026-10-21 • via Nuitee
B
Brian • solo_traveller • us
10
2026-09-01 • via Nuitee
M
Moya • solo_traveller • us
10
Loyal customer.
Pros:

Location, location....bed and crisp sheets.

Cons:

Upstairs guests rap music at 2am.
But it's California. Outside temps. Near 100. But it's California. The room was cool.

2026-08-31 • via Nuitee
M
Mitra • couple • us
9
Excellent
Pros:

Staff provider us room with accessible for even book . Com didn’t but staff realized my spouse safety and didn’t charge us

Cons:

Book . Com make a mistake and even we ask for accessible rooms they didn’t

2026-08-29 • via Nuitee
R
Rita • couple • us
9
Pros:

Very spacious room. Updated features.

Cons:

Some ants around the toilet in the bathroom

2026-08-17 • via Nuitee
Z
Zaremski • solo_traveller • us
9
Pros:

Staff was very knowledgeable and courteous

Cons:

Breakfast items weren't very good

2026-08-11 • via Nuitee
M
Maria • family_with_children • us
9
Absolutely loved it here
Pros:

Breakfast was great!

Cons:

Staff is kind and prompt

2026-08-06 • via Nuitee
R
Randall • extended_group • us
10
2026-08-05 • via Nuitee
A
Anthony • extended_group • us
6
Cons:

Terrible that the cost of the room was so high but then charging parking on top of that. You could park at the Walmart for free next time.

2026-08-03 • via Nuitee
E
Edwin • couple • us
9
2026-07-25 • via Nuitee
M
Mark and Mary • couple • us
9
Great!
Pros:

Location

Cons:

No comment

2026-07-18 • via Nuitee
J
John T • solo_traveller • us
8
Pros:

its cleanness

Cons:

snacks in the room

2026-07-17 • via Nuitee
R
Rojas • couple • us
1
Pros:

Signage inadequate drove through mall delivery to find the hotel front door

Cons:

I’ve stayed at other HIS where hospitality was gratefully on display. At HIS Thousand Oaks getting into my wallet was not hospitality.
Example:
1. Front desk displays items to purchase. I had just drove several hours would have been nice to see smiling faces and a bowl of fruit or cookies.

2. Your parking is at the back end of a mall. Your front desk employee was cloyingly sweating as he described how my car would be tagged if I didn’t display a parking tag. He actually showed me the tow tag. I’ve stayed at other HIS and was not charged for parking. I felt coerced to pay for parking.

3. I wanted to go for a walk. Dodging cars in a Walmart parking lot was not safe.

4. I checked in at 3:00 pm I booked two rooms through booking.Com. at check in I requested an adjoining room. I was traveling with my mom who is 99 years old and family. I was told since I used a third party booking and did not let them know my needs I could not have an adjoining room. The room we were assigned had an adjoining room door. I did not hear or see anyone use that adjoining room.

My family lives in the area next time I’ll stay somewhere else where hospitality and piece of mined are available.

2026-07-16 • via Nuitee
C
Cruz • couple • us
9
2026-07-15 • via Nuitee
P
Paula • couple • us
8
2026-07-13 • via Nuitee
Y
Yvonne • couple • us
10
Great stay
Pros:

All the front desk people were great! We had a great stay

Cons:

Nothing

2026-07-11 • via Nuitee