Staybridge Suites San Antonio Sea World by IHG

Hotels
Staybridge Suites
8.6 (377 reviews)
10919 Town Center Drive , San Antonio , us

Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Friendly staff
Great breakfast
Cons:
Inconsistencies in room cleanliness
Some noise issues
Bed comfort issues

Categories

Cleanliness
8.23
Mixed reviews; some guests noted cleanliness issues like dirt in the sofa bed and leftover soap in the bathtub.
Service
9.1
Many positive comments about the friendly and helpful staff. Overall, service received high praise.
Location
8.74
Location was frequently highlighted as great for SeaWorld and other amenities in the area.
Room Quality
8.49
Rooms were mostly described positively, with some concerns regarding aging facilities and noise issues.
Amenities
8.62
Amenities like breakfast and shuttle service to attractions received good remarks from guests.
Value for Money
8.08
Some guests felt pricing was high considering the age of the property; value perception was mixed.
Food and Beverage
8.83
Breakfast was consistently mentioned as good, with many guests enjoying the meals provided.
Overall Experience
8.7
Overall, guests had a positive experience, with many expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:08

Property Description

Luxurious Suites with Fully Equipped Kitchens
Indulge in the comfort of suites at Staybridge Suites San Antonio Sea World, complete with fully equipped kitchens, perfect for a home-away-from-home experience. Enjoy the convenience of 32-inch flat-screen TVs and DVD players in every suite, along with a cozy living room featuring a sofa bed.

Amenities for Relaxation and Recreation
Unwind and recharge with a workout in the gym, a refreshing swim in the outdoor pool, or practice your putting skills on the golf green. Whether you're here for business or leisure, take advantage of the full-service business center to stay connected and productive throughout your stay.

Prime Location for Entertainment
Located just a mile from Sea World San Antonio, and a short drive from The Alamo and Six Flags Fiesta Texas Amusement Park, Staybridge Suites offers the perfect base for exploring the best of San Antonio. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 377 reviews
Cleanliness: 8.23
Service: 9.1
Location: 8.74
Room Quality: 8.49
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.83
Overall Experience: 8.7
S
Sandra family_with_children us
5
Pros:

It was fair

Cons:

I couldn’t find the dishes. Some were still in the dish washer, and found dirty towels and trash in a drawer

2026-07-20 via Nuitee
E
Enedelia couple us
10
Comfy beds, clean room & great breakfast!
Pros:

Clean place and comfortable beds. Breakfast was delicious with a good variety. Staff were friendly, especially the manager and room was clean. The hotel isn’t “modern” compared to some of the other hotels but worth the price.

Cons:

N/A

2026-07-13 via Nuitee
W
Waltther solo_traveller mx
9
2026-07-09 via Nuitee
J
Jessica family_with_children us
9
2026-07-07 via Nuitee
D
Donsheik family_with_children us
6
If I had to go back to see my son on Lackland I’ll stay here again.
Pros:

I liked that it was very close to Lackland Air Force base. The staff was very nice.

Cons:

I didn’t like that on the website it stated that I could not bring along my pet as well as it saying no WiFi. Despite it having WiFi and pet friendly. Caused me to lose $200.

2026-07-05 via Nuitee
M
Maria family_with_children us
10
2026-07-03 via Nuitee
N
Nichole family_with_children us
1
Would not stay again. Front desk was great but management not so great.
Pros:

Nice breakfast.

Cons:

We had no air conditioning, they couldn’t move us to any other room because they were full. They gave us a fan.

2026-06-28 via Nuitee
T
Thomas solo_traveller us
9
Pros:

Room has clean and bed was comfortable.

Cons:

Was told breakfast started at 6am...both days it opened well past 7am.

2026-06-28 via Nuitee
M
MasCabron23 Family Columbia, South Carolina
6
Average....AT BEST!!!
Pros:

Ideal location for those wanting to be near a site attraction (Sea World). The hotel offers a shuttle to/from the park. That was not our purpose of staying here. We were moving to San Antonio and the staff told us there was parking that would suit my vehicle with a trailer. Well, when we arrived there was not parking to fit my trailer. So we had to, more or less, illegally park in unmarked area. Parking was limitd because if you did not arrive befoe the evening the entire parking lot was taken up by guests and construction workers. Also, you had to be careful because the hotel's "questionnable" security guard was rather creepy. As you would walk to the entrance, at night, he would follow you in th van as he pretends to secure the facility.
The rooms were just ok. They were old and needed renovating. It smelled muggy. Now, our room was FREEZING! It was about 65 degrees our entire two week stay. We did not want to say anything because we were afraid of he opposite happening and it would be hot. Our room need some TLC. The shower had very low water pressure. The maintenance team swapped out the shower head but it was very little improvement. The door to our room did not close. You had to pull the door close to ensure it closed properly. Apparently, staying here reminded guests of being in New York. Guests would throw they trash bags in the hallway and sometimes would not look before throwing because a couple bags almost hit us.
The hotel amenities were pretty good. The pool was a great way to coo down. They had a grill you could use. The breakfast was not bad either. They had a "Happy Hour" type event in the evening that consisted of beer and wine and small apps. Plus, they have a couple big screens to watch the games.
I would say if you are looking for an affordable hotel and limited expectations then this is your place. Otherwise, if I had to do it over again, we would have stayed somewhere else.

2026-06-24 via Tripadvisor
L
Lisa couple us
10
2026-06-22 via Nuitee
R
Rehema family_with_children us
10
2026-06-20 via Nuitee
V
vanessa family_with_children us
10
Me and my family went to SeaWorld. Location was perfect. I didn’t have to travel far to get to the park. And the team wa
Pros:

Clean and friendly

Cons:

Nothing bad to say

2026-06-09 via Nuitee
T
Tiffany solo_traveller us
10
2026-06-08 via Nuitee
J
joe family_with_children us
8
2026-06-06 via Nuitee
F
Fang couple cn
9
2026-06-04 via Nuitee
K
Kalene family_with_children us
10
Loved our stay. We did the two bedroom two bath suite which was perfect. We took our two grandchildren and two children
Pros:

Family friendly and had shuttle service to local parks.

Cons:

Loved everything

2026-06-03 via Nuitee
A
Ashley family_with_children us
10
10/10. Top tier service. Will be back!
Pros:

It was very clean. When we needed anything, it was done pretty quickly. The breakfast was good hot and fresh every morning and the social hours were just the icing on the cake. The manager was such a friendly person. Loved him.

Cons:

Nothing! It was great 10/10 would it again. I didn’t even want to leave. We will forever pick staybridge to stay from now on!!!

2026-05-29 via Nuitee
L
Lesly solo_traveller us
10
2026-05-26 via Nuitee
J
Juan Jannet family_with_children us
9
Great I’d come back
Pros:

Great location close to Seaworld , & shuttle to Seaworld was great

2026-05-26 via Nuitee
L
Lesly solo_traveller us
10
Pros:

La comodidad del lugar

Cons:

N/A

2026-05-26 via Nuitee