Novotel Brisbane Airport

Hotels
β€’
Novotel
8.4 (6828 reviews)
6-8 The Circuit, Brisbane Airport , Brisbane , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Unclean rooms
High parking fees

Categories

Cleanliness
6.43
Some reviews mention the room was not cleaned properly upon check-in.
Service
9.4
Multiple reviews highlighted friendly and helpful staff.
Location
8.94
Good location close to the airport with various amenities nearby.
Room Quality
8.39
Generally well-received, though some issues like broken windows were noted.
Amenities
8.42
Facilities were satisfactory, with some concerns about missing amenities.
Value for Money
7.88
Some reviews indicated dissatisfaction with cost versus cleanliness.
Food and Beverage
8.93
Positive remarks about the restaurant and breakfast options.
Overall Experience
8.8
Generally positive stays, with some issues but mostly happy customers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:29

Property Description

Modern Accommodation and Dining Experience
Experience stylish and tastefully decorated rooms equipped with all the modern amenities you need for a comfortable stay. Indulge in modern Australian cuisine at Catalina Restaurant and Bar, complemented by a stylish bar and lounge area.

Convenient Facilities and Services
Enjoy the convenience of 24-hour reception, free internet access with Apple computers in the lobby, and a massage service for ultimate relaxation. Stay active at the fitness centre, unwind in the sauna, or relax on the rooftop terrace overlooking the airport.

Prime Location and Nearby Attractions
Located within the Brisbane Airport precinct, our hotel is adjacent to the popular Direct Factory Outlets (DFO) Shopping Centre. Explore nearby attractions such as the Brisbane Entertainment Centre and Portside Wharf, just a short drive away.

Book your stay at Novotel Brisbane Airport for a seamless blend of modern comfort and convenience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Guests should note photo identification is required on check in. Please note the swimming pool is currently closed due to refurbishment and maintenance of the pool area. The hotel also has a paid shuttle service which operates on a scheduled loop service and stops at the Domestic and International Terminals. Please contact reception for pricing and hours of operation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.4
Based on 6828 reviews
Cleanliness: 6.43
Service: 9.4
Location: 8.94
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.8
J
J6719JZanneb β€’ Couples β€’ Hervey Bay, Fraser Coast, Queensland
8
Night before the big flight
Pros:

Room was ok Went for a meal at the onsite restaurant and I must admit service was fantastic and the food was really good and very generous servings and nice and hot. I would recommend

2026-07-25 β€’ via Tripadvisor
R
Renee β€’ solo_traveller β€’ au
7
2026-07-25 β€’ via Nuitee
M
Margaret β€’ couple β€’ au
8
2026-07-25 β€’ via Nuitee
M
Malene β€’ family_with_children β€’ dk
8
Pros:

At det var tΓ¦t pΓ₯ lufthavnen. Da vi havde en overnatning inden vi skulle rejse hjem. Der var en Golf klub i nΓ¦rheden, hvor vi spiste pΓ₯. Den var rigtig go.

2026-07-25 β€’ via Nuitee
8
801ejw β€’ Business β€’ Melbourne, Victoria
10
Excellent! Clean great location, great staff.
Pros:

Everyone was so polite and helpful, great location, and shout out to the housekeepers - can’t remember last time I stayed in such a beautifully clean and well maintained hotel πŸ™
Also Nick in the restaurant BIG thanks for your generosity - I asked to borrow a plate and he helped me with a plate, bowl, cutlery & napkins πŸ™πŸ™πŸ™

2026-07-24 β€’ via Tripadvisor
P
Piratheep08 β€’ solo_traveller β€’ lk
10
2026-07-24 β€’ via Nuitee
S
Stace β€’ solo_traveller β€’ au
10
2026-07-24 β€’ via Nuitee
J
Jodie β€’ solo_traveller β€’ au
8
2026-07-23 β€’ via Nuitee
D
De β€’ solo_traveller β€’ au
2
Not recommend for transit accommodation options
Cons:

Location was terrible both far from airport and public station. Facility is too old and has heavy strange smell

2026-07-22 β€’ via Nuitee
S
SueR817 β€’ Couples β€’ Wellington, Greater Wellington, North Island
6
Not living up to the Novotel reputation.
Pros:

We stayed at the Novotel Brisbane Airport one preference to a city hotel in order to catch an early flight. We were very disappointed with the hotel - a noisy air conditioning, only one towel and unable to contact reception or housekeeping, and a very poor quality meal at the restaurant with many item unavailable. This Novotel is not living up to the chains reputation and we regretted not staying in our city hotel for a further night and getting up a bit earlier to get to the airport. The staff were very apologetic when we complained about the food a blamed it on an impending change of menu.

2026-07-21 β€’ via Tripadvisor
W
Wayne β€’ couple β€’ au
8
Very good as usual
2026-07-21 β€’ via Nuitee
D
Donna β€’ couple β€’ au
8
2026-07-21 β€’ via Nuitee
H
Haupai Jane β€’ couple β€’ au
10
It was nice to be so close to the airport and have a shuttle bus accessible.
Pros:

It was good. Hotels need to be made more homely and with more warm colours and furniture.

Cons:

It is always cold in the rooms.

2026-07-21 β€’ via Nuitee
L
Lisa β€’ couple β€’ au
10
Pros:

The rooms were modern and nice

2026-07-21 β€’ via Nuitee
J
julie β€’ family_with_children β€’ au
10
Pros:

Close to airport

2026-07-21 β€’ via Nuitee
A
Angela β€’ solo_traveller β€’ au
10
2026-07-21 β€’ via Nuitee
B
Beth β€’ solo_traveller β€’ nz
10
2026-07-21 β€’ via Nuitee
N
Nikki β€’ solo_traveller β€’ au
10
Loved it
Pros:

Spotless room, comfortable bed and pillows. Absolutely loved it.

2026-07-21 β€’ via Nuitee
C
Carl β€’ family_with_children β€’ nz
8
Pros:

Very helpful staff at the front desk

2026-07-21 β€’ via Nuitee
B
Barry β€’ couple β€’ au
8
We had a comfortable stay
Pros:

We didn't have breakfast at hotel.

Cons:

The hotel was further away from the airport than we expected and the shuttle bus broke down. We had to wait an hour for transfer to the hotel

2026-07-21 β€’ via Nuitee