Novotel Brisbane Airport

Hotels
Novotel
8.4 (6557 reviews)
6-8 The Circuit, Brisbane Airport , Brisbane , au

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Unclean rooms
High parking fees

Categories

Cleanliness
6.43
Some reviews mention the room was not cleaned properly upon check-in.
Service
9.4
Multiple reviews highlighted friendly and helpful staff.
Location
8.94
Good location close to the airport with various amenities nearby.
Room Quality
8.39
Generally well-received, though some issues like broken windows were noted.
Amenities
8.42
Facilities were satisfactory, with some concerns about missing amenities.
Value for Money
7.88
Some reviews indicated dissatisfaction with cost versus cleanliness.
Food and Beverage
8.93
Positive remarks about the restaurant and breakfast options.
Overall Experience
8.8
Generally positive stays, with some issues but mostly happy customers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:29

Property Description

Modern Accommodation and Dining Experience
Experience stylish and tastefully decorated rooms equipped with all the modern amenities you need for a comfortable stay. Indulge in modern Australian cuisine at Catalina Restaurant and Bar, complemented by a stylish bar and lounge area.

Convenient Facilities and Services
Enjoy the convenience of 24-hour reception, free internet access with Apple computers in the lobby, and a massage service for ultimate relaxation. Stay active at the fitness centre, unwind in the sauna, or relax on the rooftop terrace overlooking the airport.

Prime Location and Nearby Attractions
Located within the Brisbane Airport precinct, our hotel is adjacent to the popular Direct Factory Outlets (DFO) Shopping Centre. Explore nearby attractions such as the Brisbane Entertainment Centre and Portside Wharf, just a short drive away.

Book your stay at Novotel Brisbane Airport for a seamless blend of modern comfort and convenience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Guests should note photo identification is required on check in. Please note the swimming pool is currently closed due to refurbishment and maintenance of the pool area. The hotel also has a paid shuttle service which operates on a scheduled loop service and stops at the Domestic and International Terminals. Please contact reception for pricing and hours of operation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.4
Based on 6557 reviews
Cleanliness: 6.43
Service: 9.4
Location: 8.94
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.8
K
Kathleen family_with_children au
9
The Novotel is a great place for a stopover. Very CONVENIENT!
Pros:

We only stopped over for a few hours due to interchanging flights, but everything was of high standards.

Cons:

Nothing :)

2026-05-23 via Nuitee
R
Richard solo_traveller au
8
2026-05-23 via Nuitee
J
Joshua solo_traveller au
10
2026-05-23 via Nuitee
J
Judith couple au
10
Very comfortable & staff very pleasant
Pros:

N/A

2026-05-22 via Nuitee
S
Stacy solo_traveller au
10
2026-05-22 via Nuitee
G
Gregory solo_traveller nz
10
Pros:

Great location for connecting with the cruise ship and everything you need across the street at the outlet shopping center.

Cons:

The swimming pool was nothing to rave about although it did have great views out over the surrounding motorways and countryside.
Windows in the room were obscured by moisture between the double glazing.

2026-05-22 via Nuitee
S
Subas family_with_children au
10
overall good
Pros:

Bed
service

Cons:

No water in freeze

2026-05-22 via Nuitee
K
Keki Wilson solo_traveller nz
10
2026-05-22 via Nuitee
K
Kerri family_with_children nz
9
2026-05-21 via Nuitee
A
Alix solo_traveller au
5
Pros:

Location

Cons:

Aircon wasn't working. Weren't able to move so a pedestal fan was only option. We arrived from international flight at around mid night

2026-05-21 via Nuitee
K
Kavamauri solo_traveller sb
10
Pros:

clean and closer to the airport

2026-05-21 via Nuitee
N
NICOLE PATEN family_with_children au
1
Not great expected a lot more for the money I paid.
Pros:

Staff was excellent & very helpful & friendly

Cons:

Air conditioner did not work & the shower head was facing directly at the door and flooded the bathroom floor.
clearly this has happened before as the bathroom door would not completely close as it is swollen from being wet.

2026-05-21 via Nuitee
K
Kelly couple nz
4
Pros:

Good location for the airport.

Cons:

It is feeling a little tired and rundown and so I though the price was too high. Breakfast options were average.

2026-05-21 via Nuitee
H
Hope couple au
10
Comfy, clean, good value - If a little away from airport
Pros:

Super comfy beds, block out curtains, clean, convenient restaurant downstairs

Cons:

Was further from the airport than anticipated. Had to get an uber which range from $20-$40 depending on the time of flight

2026-05-21 via Nuitee
L
Lynda solo_traveller au
9
2026-05-20 via Nuitee
H
Heather solo_traveller au
10
Pros:

Proximity to shopping mall and free airport bus.

2026-05-20 via Nuitee
D
Dave couple nz
9
2026-05-20 via Nuitee
D
Danica family_with_children au
10
Great location to airport . Hassle free shuttle from airport
Pros:

Location to airport was great. Clean rooms. Airport shuttle driver was so kind and friendly

Cons:

A shuttle from airport to hotel (hard to get taxi as it was too close). But there is a shuttle to airport from hotel

2026-05-20 via Nuitee
J
Joe couple ae
6
2026-05-19 via Nuitee
E
Elise family_with_children au
10
2026-05-19 via Nuitee