Hotel L'Orologio Firenze - WTB Hotels

Hotels
9.3 (1109 reviews)
Piazza Santa Maria Novella 24 , Florence , it

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Comfortable accommodations
High service standards
Clean facilities
Cons:
Small rooms
Minor issues with amenities

Categories

Cleanliness
9.44
Overall high standards of cleanliness noted, though some reviews mentioned small rooms.
Service
9.91
Staff accommodating and attentive, with several compliments regarding service quality.
Location
9.95
Excellent location mentioned multiple times with proximity to attractions.
Room Quality
8.9
Mixed feedback due to some small rooms, but overall quality appreciated.
Amenities
8.93
Amenities are good, but some guests noted a lack of certain items.
Value for Money
8.89
Some guests felt the price was high for the room size but overall positive sentiments.
Food and Beverage
8.94
Breakfast and overall food quality were positively highlighted but with minor complaints.
Overall Experience
9.41
Overall positive experience with guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:36

Property Description

Themed Design Hotel on Piazza Santa Maria Novella
L'Orologio is a unique themed design hotel located on Piazza Santa Maria Novella in Florence. Each room in this stylish hotel offers free Wi-Fi and is adorned with marble bathrooms, providing guests with a luxurious experience just 600 meters away from the iconic Florence Cathedral.

Dedicated to Watch Manufacturers
Every floor at Hotel L’Orologio is dedicated to a renowned watch manufacturer, with each room showcasing photographs and paintings of a specific wristwatch model. The elegant rooms feature mahogany floors and furniture, flat-screen TVs with satellite channels, and air conditioning, with some rooms offering stunning views of Florence city center.

Top-Floor Dining with Lovely Views
Guests can enjoy a delightful buffet breakfast in the top-floor dining room, which offers picturesque views of the bustling square. Surrounded by shops, restaurants, and public transport links, L’Orologio Hotel is conveniently located just 400 meters from S.M. Novella Train Station.

Ready to experience luxury in the heart of Florence? Book your stay at L'Orologio now!

Important information:

When booking more than 5 rooms, different conditions and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 48 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 25 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for € 25 per person per night when using an available extra bed.
    People 12 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 1109 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.95
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 9.41
M
Mollie couple gb
9
2026-07-23 via Nuitee
M
Makino extended_group jp
8
2026-07-22 via Nuitee
M
Michel couple fr
10
Un hotel de classe et calme près du Centre ville
Pros:

Emplacement relativement près des sites touristiques, bon petit déjeuner, très bon service

2026-07-20 via Nuitee
S
Silvio solo_traveller it
9
Pros:

Great breakfast with multiple choices.
Staff upgraded my room at a superior level🙏

2026-07-19 via Nuitee
E
Ehsan couple ae
6
Excellent location, limited food and unclear communication by bar waiters
Pros:

Location is spectacular. Air conditioning was strong and comfortable. Design of the hotel was pretty cool.

Cons:

The breakfast options are limited and repetitive. A wider variety or Ala carte would be best considering the value for money. The staff working at the bar are very confusing. When trying to make a lunch order during a change of shift we were asked to give our order with no guarantee there is food and after one hour we were told no lunch is to be served. The food experience was very poor.

2026-07-18 via Nuitee
K
KIRLIOĞLU solo_traveller tr
9
Pros:

Guleryuzlu resepsiyon görevlisi, ilgili ve yardımcıydi, oda ve banyo havadar ve genişti. Sadece kahvaltı biraz zayıftı ama mekan cok güzeldi.

Cons:

Kahvaltı biraz zayifti

2026-07-16 via Nuitee
A
Ali Tayfun solo_traveller tr
9
Şehrin merkezinde konforlu bir konaklama deneyimi oldu
Pros:

Tren istasyonu hemen yanında ve merkezde gezilecek yerlere yakın ama kalabalıktan uzak konforlu bir konaklama sağlıyorlar. Hizmet kalitesi de oldukça iyi.

Cons:

İlk sabah erken saatte kahvaltıya gitmeme rağmen döndüğümde oda temizliği için girmişlerdi, bitmesini beklemek zorunda kaldım. Sonraki günlerde rahatsız etmeyin işareti koymak gerekti.

2026-07-16 via Nuitee
K
Karen couple gb
10
Exceptional service and hospitality
Pros:

The staff were accommodating and very helpful.
They went above and beyond to help us with our needs. They showed great kindness and understanding.

Cons:

I loved everything

2026-07-10 via Nuitee
K
Kim couple us
10
Elegant and centrally located
Pros:

Everything was close including a short walk to train station.

Cons:

I loved everything

2026-07-05 via Nuitee
R
Regina couple us
9
2026-07-04 via Nuitee
D
Dutra couple br
10
2026-07-02 via Nuitee
S
Susan solo_traveller us
10
2026-06-25 via Nuitee
N
Nicola couple it
9
2026-06-22 via Nuitee
R
Roberta solo_traveller gb
9
2026-06-15 via Nuitee
J
Julie couple us
9
2026-06-14 via Nuitee
J
Jackie solo_traveller gb
8
Pros:

Central location

Cons:

I felt utterly was overpriced

2026-06-05 via Nuitee
D
deborah couple it
7
Pros:

camera molto buia

Cons:

Colazione non particolarmente ricercata, locale super freddo

2026-06-04 via Nuitee
A
alexapple couple ru
10
Pros:

Шикарные апартаменты, идеальное местоположение, панорамные виды из окон и с собственного балкончика на крыше-потрясающие!

2026-06-02 via Nuitee
J
Joan extended_group us
8
Pros:

Very cool hotel. Old Glamour. Felt like we were Nobility back in the day. Great location !!

Cons:

Not enough plugs for electronics!

2026-05-28 via Nuitee
O
Oscar couple us
10
Excellent hotel, and the best part is their staff, they are very honest and extremely friendly , I would recommend this
Pros:

The location is excellent , the hotel is classy, elegant and very comfortable in almost every sense, the rooms are ample and with plenty of space, bathroom has every Italian feature, and the bed was great, I was able to rest and was not disturb by any outside or inside noise and they were very quiet in every sense . Breakfast was very good and has something for every one. Air conditioner in the room worked perfectly and also everything else in the room.

Cons:

I like everything of this hotel, this will be my hotel for my next stay in Florence next year.

2026-05-22 via Nuitee