Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great facilities for families
Cons:
Steep access for some guests
Higher restaurant prices

Categories

Cleanliness
9.68
Rooms were large, comfortable, and cleaned well.
Service
10
Staff were exceptionally attentive, friendly, and went out of their way to assist guests.
Location
9.68
Good location close to beaches, but some might find the steepness challenging.
Room Quality
9.68
Rooms were spacious and well-maintained, though some described them as a bit dated.
Amenities
9.68
Great amenities for families including pools and child-friendly spaces.
Value for Money
10
Hotel is considered worth the price, especially for families.
Food and Beverage
9.68
Food options were diverse and received positive remarks, though some noted high restaurant prices.
Overall Experience
10
Guests consistently described their stay as comfortable and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 21:50

Property Description

Luxurious Accommodation with Stunning Views
Novotel Phuket Kata Avista Resort and Spa offers spacious rooms with balconies or terraces overlooking the sea, pool, or garden. Unwind with a DVD player and flat-screen TV in stylish rooms with picturesque views.

Relaxing Spa and Family-Friendly Amenities
Indulge in massages at InBalance Spa, take a dip in the pool, or let kids enjoy the Kids area. For adventure seekers, hiking and beach activities await. Families can bond over the water slide and splash pad on-site.

Diverse Dining Options and Convenient Location
Savor fresh seafood and international cuisine at En Vogue, complemented by an extensive beverage list. Room service and breakfast buffet cater to your needs. Just a short walk from Kata Beach, with shopping and entertainment areas nearby. Book now for an unforgettable stay!

Important information:

Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the hotel upon check-in.
Shuttle bus to Kata beach available as per the schedule
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for THB 1,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 1328 reviews
Cleanliness: 9.68
Service: 10
Location: 9.68
Room Quality: 9.68
Amenities: 9.68
Value for Money: 10
Food and Beverage: 9.68
Overall Experience: 10
عاشق الراحة solo_traveller om
7
2026-07-04 via Nuitee
S
Saffron family_with_children nz
8
We enjoyed our stay
Pros:

Lovely staff
Great breakfast
Nice pool
Good location with free shuttle to Kata Beach

Cons:

As per the norm there was a lot of construction surrounding and even at the resort
Laundry service was unavailable
We were not able to borrow a blow up ball to play with in the pool - only for the kids activities which were not happening that day

2026-07-04 via Nuitee
M
Mohamed solo_traveller sa
10
Pros:

فندق موقعه جميل جدا ومريح وطاقم العمل ودود واللوبي جميل جدا انصح فيه بقوه وبكل امانه

2026-07-03 via Nuitee
Q
Qhakazile family_with_children za
9
Average
Pros:

The hotel is beautiful, the food is good and the staff is very friendly

Cons:

I didn't like the fact that I had to continously ask for toilet paper and water. In most days there was only 1 roll of toilet paper in a family room with 4 people and there was 4 bottles of water 500ml in that scotching heat. If a person has to drink a minimum of 2.5L a day, then we were supposed to have more that the bottles given to us. What also irritated me is when housekeeping gave us only one bath towel, I asked reception and they said they hotel is fully booked and they're running out of towels!! How the hell is that my problem, I paid for the stay & I expect them to solve their problems, it's none of my business that they're failing to manage themselves. Why on earth was my room not filled with towels, is it because I'm black, i really hated this action from them!!!

2026-07-03 via Nuitee
M
Muhammad family_with_children ae
9
2026-07-03 via Nuitee
M
Magdalena family_with_children pl
9
2026-07-02 via Nuitee
D
Dragancho solo_traveller au
5
Pros:

It was a quiet location

Cons:

Facilities were outdated, room out dated.

2026-07-02 via Nuitee
M
Mile solo_traveller au
10
Pros:

Staff where really helpful and spoke well in english.

Cons:

The shower head in my room was broken but i managed with it.

2026-06-29 via Nuitee
F
Fin Sadriu solo_traveller au
8
2026-06-26 via Nuitee
V
Vanessa family_with_children us
8
Precio alto para la calidad que ofrecen
Pros:

Más económico que los demás que busque y no tenía malas reseñas. El personal atento y amable.

Cons:

Las camas y almohadas eran duras, nada cómodo. Había una pendiente alta para llegar caminando al hotel, por si quieres ir caminando a la playa que está cerca.

2026-06-23 via Nuitee
P
Patrycja family_with_children th
10
2026-06-21 via Nuitee
M
Murat couple au
10
2026-06-21 via Nuitee
A
Abdullah family_with_children om
10
I spent 7 nights here, its the best hotel in Kata beach
Pros:

I stayed 7 nights in this hotel, Everything was so good, the people who work there are so welcoming and so polite, and very helpful, the room and bed the view

Cons:

Nothing

2026-06-20 via Nuitee
A
Ali solo_traveller sa
9
Pros:

بشكل عام جيد

Cons:

وجدت صرصار في الغرفة

2026-06-20 via Nuitee
V
Vanessa couple pe
10
Pros:

Instalaciones, personal muy amable.

Cons:

Ubicación. Indicaban en la reseña que está frente al mar primera línea… sin embargo está en una colina y a lejos se ve el mar desde la habitación 😕

2026-06-19 via Nuitee
E
Esraa solo_traveller ae
1
2026-06-15 via Nuitee
D
Doruk couple tr
10
2026-06-15 via Nuitee
P
P5654LSneild Family
10
Highly Recommended for Families
Pros:

From check-in to check-out, our experience at Novotel Phuket Kata was excellent. The facilities were clean, the breakfast had plenty of options, and the hotel had a warm and family-friendly atmosphere. Bam deserves special recognition for providing outstanding service.

2026-06-13 via Tripadvisor
K
kyrac158 Family
10
Perfect Place to Relax Near Kata Beach
Pros:

Our stay at Novotel Phuket Kata Avista Resort and Spa was truly enjoyable and relaxing. It was the kind of place where you can slow down, enjoy the peaceful atmosphere, and feel like you are really on holiday.
The resort itself is very nice, with a calm and comfortable environment. The room was clean, spacious, and well prepared for us. We really appreciated the little details that made the stay feel easy and pleasant. The pool area was also a great place to relax, and the overall facilities were well maintained.
What stood out the most during our stay was the service. Everyone we met was welcoming and helpful, but I would especially like to mention Bam. Bam was amazing — very kind, professional, and always greeted us with a genuine smile.

2026-06-13 via Tripadvisor
A
ahaanc2026 Couples
10
Wonderful Stay✨
Pros:

I had a wonderful stay at Novotel Phuket Kata Avista Resort and Spa. The resort has a relaxing atmosphere, beautiful surroundings, and everything felt very comfortable from the moment we arrived. The room was clean, spacious, and perfect for a peaceful holiday in Phuket.

A special thank you to Bam, who was very friendly, helpful, and welcoming throughout our stay. Bam made us feel well taken care of and always greeted us with a warm smile, which made the experience even better.

Overall, I really enjoyed my stay here and would definitely recommend this resort to anyone looking for a comfortable and relaxing place near Kata Beach.

2026-06-13 via Tripadvisor