Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great facilities for families
Cons:
Steep access for some guests
Higher restaurant prices

Categories

Cleanliness
9.68
Rooms were large, comfortable, and cleaned well.
Service
10
Staff were exceptionally attentive, friendly, and went out of their way to assist guests.
Location
9.68
Good location close to beaches, but some might find the steepness challenging.
Room Quality
9.68
Rooms were spacious and well-maintained, though some described them as a bit dated.
Amenities
9.68
Great amenities for families including pools and child-friendly spaces.
Value for Money
10
Hotel is considered worth the price, especially for families.
Food and Beverage
9.68
Food options were diverse and received positive remarks, though some noted high restaurant prices.
Overall Experience
10
Guests consistently described their stay as comfortable and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 21:50

Property Description

Luxurious Accommodation with Stunning Views
Novotel Phuket Kata Avista Resort and Spa offers spacious rooms with balconies or terraces overlooking the sea, pool, or garden. Unwind with a DVD player and flat-screen TV in stylish rooms with picturesque views.

Relaxing Spa and Family-Friendly Amenities
Indulge in massages at InBalance Spa, take a dip in the pool, or let kids enjoy the Kids area. For adventure seekers, hiking and beach activities await. Families can bond over the water slide and splash pad on-site.

Diverse Dining Options and Convenient Location
Savor fresh seafood and international cuisine at En Vogue, complemented by an extensive beverage list. Room service and breakfast buffet cater to your needs. Just a short walk from Kata Beach, with shopping and entertainment areas nearby. Book now for an unforgettable stay!

Important information:

Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the hotel upon check-in.
Shuttle bus to Kata beach available as per the schedule
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

9.8
Based on 1432 reviews
Cleanliness: 9.68
Service: 10
Location: 9.68
Room Quality: 9.68
Amenities: 9.68
Value for Money: 10
Food and Beverage: 9.68
Overall Experience: 10
S
Shirley • family_with_children • nl
9
Heerlijk verblijf
Pros:

Het was een heerlijk hotel. Uitgebreid ontbijt, mooie kamers, heel fijn zwembad

Cons:

Trage lift en de kids club was best wel verouderd.

2026-09-19 • via Nuitee
S
Shapol Majeed Mahmood • couple • iq
10
Very very good
Pros:

المنطقه

Cons:

شويه صاعد

2026-09-16 • via Nuitee
S
Selcuk • family_with_children • de
10
Pros:

Kinderfeindliches Hotel mit sehr gutem Restaurant!

2026-09-13 • via Nuitee
F
Fawziah • couple • sa
10
Pros:

جميل جدا الفندق وبالاستثناء الموضفه Grace ♥️👌🏻خدومه جدا

2026-09-13 • via Nuitee
F
Fawziah • couple • sa
10
Pros:

جدا لطيفين ووسط المدينه
اللي ماعجبني النزله من الاوتيل للمدينه
لابد من وضع الدرج للمشاه

2026-09-13 • via Nuitee
B
Brendan • solo_traveller • au
9
2026-09-12 • via Nuitee
A
Abhijit • solo_traveller • be
9
Een goed verblijf, rustig en dicht bij alles.
Pros:

Locatie en eten

2026-09-11 • via Nuitee
J
Jorge • couple • pt
10
Excelente
Pros:

Bom poequeno almoço com boas ofertas

Cons:

O sistema TI bantante limitado

2026-09-11 • via Nuitee
A
Adam • family_with_children • au
10
Can’t faulty it definitely going back
Pros:

Everything staff location service outstanding

Cons:

Everything had so much to offer and so clean and beautiful

2026-09-08 • via Nuitee
M
mohamed • family_with_children • bh
10
2026-09-03 • via Nuitee
O
Org J • couple • za
8
What a breakfast!!
Pros:

The Hotel is beautiful. The reception area with the Koi fishes were very beautiful. The staff made the experience fun and were very helpful. The spa did a great job and we left really relaxed. The food on our all inclusive package were really tasty!! Compliments to the chef!!
The breakfast buffet was amazing and I would say the best of all the places we have been to in Phuket on this holiday. I wish I could taste more things before getting full.

Cons:

The drinks were not very cold, which is a big no-no for me on holiday. The portions on the all inclusive were not big, and I was not allowed to order something more to fill me up, which did not help with my idea of what all-inclusive meant.

2026-09-02 • via Nuitee
S
Suneer • family_with_children • qa
10
2026-09-01 • via Nuitee
N
Nimb • couple • dk
9
2026-08-30 • via Nuitee
C
Catherine • solo_traveller • au
9
Pros:

The room was nice and comfy. The lunch and dinner was delivious. We loved the pool.
Staff are welcoming.

Cons:

The big hill going up to the hotel.

2026-08-30 • via Nuitee
D
D4420GDdanielm • Friends getaway
10
Great Facilities & Friendly Service 🌴😊
Pros:

The facilities definitely added value to our holiday. We enjoyed the pool, restaurant, and relaxing spaces around the hotel. Bam's service was friendly and genuine.

2026-08-28 • via Tripadvisor
E
emmarO9332DM • Couples
10
Pool Time Was the Best! 🏊‍♀️🌴
Pros:

The swimming pool was probably our favorite part of the hotel. It was a great way to cool down after being outside all day. Bam was also very helpful

2026-08-28 • via Tripadvisor
S
sandralD6677PS • Family
10
nice hotel
Pros:

Our stay was comfortable and stress-free. The hotel had a pleasant atmosphere, and the staff were friendly. thank you Bam for being so helpful.

2026-08-28 • via Tripadvisor
C
catherinehL3169NQ • Family • Perth, Greater Perth, Western Australia
8
Excellent for families with kids
Pros:

This is a beautiful resort with the most lovely staff. Nothing was too much for them and we were very appreciative of their hard work and how kind they were. We had some illness/health issues arise and the staff were very kind and helped with getting a doctor and doing what they could to help.

The pools are lovely- the swim up bar is fab again with such nice staff!
It’s a really good hotel for kids. We were upgraded to a family room and my daughter (4yo) was thrilled to see a little tent, some toys, a welcome pack and even a little step stool in the bathroom for her. There is a great kids club and good choices for them food wise.

The rooms are really nice but I do need to add that there seems to be an issue with the aircon throughout. We’re not sure why, but the humidity really affects the AC and our room was absolutely dripping with condensation- even the bedding and walls were wet. Other family members medication packets disintegrated from being so damp. I was fortunate enough to get a dehumidifier for our room which I had on 24/7 and was emptying the tank every few hours as it was full of water. It seemed to be a hotel-wide issue and should be looked into as it’s not safe in terms of making the floors slippery. We were there for 10 days and if I hadn’t been provided with the dehumidifier I would have had to move us. But am grateful to the staff for helping us.

The only other thing that I would warn people of is that there is a huge amount of steps. We were with my elderly dad who ended up being quite unwell/weak and we found it very hard to get him around. There’s steps into everything, inside and outside, and he couldn’t access the main pool as it was up so many stairs. So that’s something to take note of/be prepared for. It’s a great workout if you’re able bodied! The hotel itself is atop a very steep hill so use the tuk tuks to get around.

Again, the staff should be commended for their excellent friendly service and for how caring they were. Thank you 🙏🏽

2026-08-28 • via Tripadvisor
S
Sarra • family_with_children • ae
5
2026-08-28 • via Nuitee
1
197nomanc • Family • United Arab Emirates
2
Worst Experience with This Novatel, Staff Non Professional
Pros:

Worst Experience with Staff, very non professional specially , they dont know how to talk with guest , i rooms are dirty and smelly, some time insacts also come in the room,

few of respection staff dont know how to talk with guest, beds and other places to sit are dirty, also restaurent close at 10 pm so u cannot order anything after that,

Location is also at very different, no beach access

2026-08-27 • via Tripadvisor