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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Fruits
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Pub crawls
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Garage
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Central Location in Mexico City
Located on the tree-lined avenue of Luis Moya, Hotel Metropol is just a block away from the iconic Palace of Fine Arts, offering guests a vibrant and convenient stay in the heart of Mexico City.
On-Site Dining Experience
Indulge in a culinary journey with delicious authentic Mexican and international cuisine at our on-site restaurant. Enjoy a refreshing drink and live music at the Lobby Bar in the evenings, creating the perfect ambiance for relaxation.
Comfortable Accommodation and Room Service
Unwind in our cozy guestrooms after a busy day exploring the city and take advantage of our convenient room service. Wake up refreshed to explore the nearby cathedrals and colonial architecture, just steps away from the hotel.
Book your stay at Hotel Metropol today for an unforgettable experience in Mexico City.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note children staying for free must pay 50% adult price at restaurant.
Please note that refurbished rooms are only located on 5th floor and are subject to availability "on arrival".
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
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Internet
Wired internet is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
People 6 years old and over stay for MXN 150 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
El personal es muy amable y atento
La limpieza
La ubicación es muy céntrica, cerca del centro histórico. Muy limpio todo y muy atento el personal.
立地も良いし、周りになんでもあります。治安の不安も特に感じることはありませんでした。
La limpieza y ubicación
El personal medio déspotas
Todo estuvo bien. Nunca he tenido problemas
El trato del personal, PESIMO
Ubicacion
Elevadores sin funcionar
Close to major tourist sights and many restaurants choices
Facilities are a bit dated and gym improvements are needed
Se salía el agua de la regadera y se inundaba el baño
El restaurante
La habitación es un horno. Mucho calor. Un débil ventilador que no hace más que ruido. Todo el ruido de la calle. Imposible descansar
Todo perfecto. Hay estacionamiento para las bicis.
建物は古いけど、清潔。スタッフが親切！コスパがいい。観光地へのアクセスがいい。
Nada
El personal no te ayuda en lo q nesecitas
Excelente ubicación
Al momento del check inn te hacen esperar demasiado que pprque no les aparece tu reservación y hasta que la budcan
Excelente ubicación
Todo me gustó Todo está muy bien
Cama confortável e quarto espaçoso
Não há ar condicionado e nem frigobar, o que é esperado para um hotel dessa categoria
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