CasaBlanca Hotel

Hotels
8.6 (1618 reviews)
316 Fortaleza Street , San Juan , PR
+1 844-468-3577

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noise from nearby bar
Inconsistent room cleanliness

Categories

Cleanliness
8.66
Complaints about cleanliness in terrace and room maintenance mentioned in reviews.
Service
9.33
Many positive mentions of helpful and pleasant staff throughout the reviews.
Location
9.37
Consistently highlighted as a great location for accessing local attractions.
Room Quality
8.12
Some negative feedback on uncomfortable beds and small rooms with no windows.
Amenities
8.35
General mentions of good amenities, though lacking some key features like a pool.
Value for Money
7.81
Concerns were raised about room quality versus price paid.
Food and Beverage
8.36
Limited mention, with an expressed desire for more food and beverage options on-site.
Overall Experience
8.83
Positive experiences overall but with notable concerns affecting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:22

Property Description

Luxury in the Heart of San Juan

Rooftop Sundeck with Stone Bathtubs: Relax in style on our rooftop sundeck, complete with stone bathtubs and a panoramic elevator offering breathtaking views of the city.

Historic Charm and Modern Comfort: Immerse yourself in the rich history of San Juan with rooms filled with local art and original furniture from the early 1900s, while enjoying modern amenities like free Wi-Fi and premium bedding.

Eco-Friendly and Convenient: Benefit from our energy-efficient practices, as we proudly hold the 1st EPA Certification for Energy Efficiency in Hotels in Puerto Rico. Let our friendly multilingual staff assist you with concierge services and tours, ensuring a seamless stay.

Experience the best of Old San Juan at Hotel Sofo CasaBlanca - book now for an unforgettable stay!

Important information:

The nearest taxi drop off is located at the corner of Hotel Da House. The property expects noise everyday from 7:00 through 19:00. Guests with street facing hotel rooms can be relocated within the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJU

Location

Guest Reviews

8.6
Based on 1618 reviews
Cleanliness: 8.66
Service: 9.33
Location: 9.37
Room Quality: 8.12
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 8.83
I
Iveliss • couple • pr
10
2026-10-31 • via Nuitee
R
rivera • couple • pr
7
Pros:

Location

Cons:

The bathroom and bed were dirty, and there was blood on the sheets.

2026-10-30 • via Nuitee
K
Kalani • couple • us
10
2026-10-28 • via Nuitee
L
LORENA • couple • co
8
Buen servicio y muy buena ubicación
2026-10-27 • via Nuitee
A
Alex • couple • hu
8
Pros:

Nagyon jó helyen van a szállás!

Cons:

Egy felújítás ráférne, valaha biztosan nagyon szép volt!

2026-10-26 • via Nuitee
M
Mufit • solo_traveller • us
8
2026-10-25 • via Nuitee
K
KIMBERLYVEGA1 • couple • pr
8
2026-10-22 • via Nuitee
L
Lillian • couple • pr
9
Relación y descanso total!!
Pros:

Es un hotel hermoso, con una decoración marroquí espectacular. Las instalaciones son buenas, la habitación aunque pequeña estaba acogedora, cama cómoda y todo súper limpio. Me he quedado varias veces en este hotel y siempre he tenido buenas experiencias .La terraza en el piso 6 es fantástica para relajarse y descansar, las bañeras en cemento son fantásticas para combatir el calor excesivo de nuestra Isla. El personal es muy amable y servicial. Solo que el elevador no estaba en servicio y son muchas escaleras.

Cons:

El elevador fuera de servicio, es lo único.

2026-10-19 • via Nuitee
L
Luís • couple • br
9
Ótimo custo vs benefício!
Pros:

Gostei bastante, a localização excelente, os funcionários gentis, maquina de gelo e agua e café disponíveis os hospedes, muito bom!

2026-10-19 • via Nuitee
E
Esther • family_with_children • us
10
2026-10-18 • via Nuitee
T
Tahine • solo_traveller • fi
10
2026-10-15 • via Nuitee
B
Barbara • solo_traveller • es
6
Pros:

La atención del personal.

Cons:

La habitación estaba al lado del ascensor y era muy ruidoso. Por la noche te despertaba. No tenía armarios, solo unos muebles con poco espacio y de madera muy antigua.

2026-10-15 • via Nuitee
C
CARLOS • extended_group • us
8
Pros:

The location was awesome!!!!!

Cons:

No windows in our room.

2026-10-14 • via Nuitee
M
Mario • couple • co
8
2026-10-13 • via Nuitee
A
Ana • solo_traveller • us
10
Pros:

Right in the heart of the city!

Cons:

Parking. No parking. I was told it was free and it was not. It was a block away. We did receive discount.

2026-10-12 • via Nuitee
J
Joan Sebastian • family_with_children • co
10
Pros:

El hotel tiene un aire de magia y fantacia, y además el personal es súper amable y siempre dispuestos a ayudar. Me encantó

2026-10-11 • via Nuitee
J
juan_yani • solo_traveller • ar
9
Muy buena opción en el viejo San Juan
Pros:

La ubicación..

Cons:

El aire acondicionado goteaba al costado de la cama..aún apagado...nada grave pero un punto a mejorar.

2026-10-11 • via Nuitee
A
Atmacg • solo_traveller • es
8
Pros:

Muy buena ubicación

2026-10-10 • via Nuitee
Y
Yusuke • solo_traveller • nl
6
CASA BLANKA😎✌️
Pros:

スタッフでフレンドリーな子がいた❗️

Cons:

部屋がくさかった。。。

2026-10-09 • via Nuitee
P
Patricia • couple • us
8
Wonderful 4 night, 5 day, getaway! We ate, saw the places of interest, the beaches!
Pros:

Loved the eclectic look inside! Very unique! The bed and pillows were very comfortable. The Staff so accommodating and friendly. The location was amazing! Close to everything!

Cons:

I wish it had an in-house cafe, but many just outside so it wasn’t too much of a concern.

2026-10-09 • via Nuitee