Hotel Rialto

Hotels
9.2 (1694 reviews)
653 Pandora Avenue , Victoria , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and comfortable rooms
Cons:
High price
Limited breakfast options
Missing hooks for jackets

Categories

Cleanliness
9.51
The hotel was exceptionally clean, providing a comfortable environment.
Service
9.98
All staff members were friendly and helpful, contributing to an excellent service experience.
Location
10
The location was excellent, right in the heart of downtown Victoria.
Room Quality
8.97
The room was spacious with a comfortable bed, fulfilling expectations.
Amenities
8.5
Some amenities were good, but the hotel restaurant isn’t open for lunch or breakfast.
Value for Money
8.46
Some guests mentioned the price was high for what was offered.
Food and Beverage
8.51
Dinner at The Palms was magnificent, but breakfast options were limited.
Overall Experience
9.69
Overall experience was excellent with memorable touches during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:13

Property Description

Luxurious Amenities
Indulge in comfort and convenience with our well-equipped rooms featuring a flat-screen TV, i-Home Stereo MP3 docking station, and deluxe toiletries.

Convenient Location
Located just steps away from Inner Harbour Centre and minutes from Victoria Conference Centre, our historic hotel is the perfect choice for both business and leisure travelers.

Exceptional Service
From ticket and tour assistance to free Wi-Fi, our dedicated staff is committed to ensuring your stay at Hotel Rialto is memorable and stress-free.

Experience the perfect blend of luxury and convenience at Hotel Rialto. Book now and make your Victoria getaway unforgettable.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note only dogs are permitted as pets. Dogs must not exceed (18.1 kg) 40 lbs.

Pet is USD 50 per stay, per dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CAD 25 per day.

Location

Guest Reviews

9.2
Based on 1694 reviews
Cleanliness: 9.51
Service: 9.98
Location: 10
Room Quality: 8.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 9.69
C
Corinne • solo_traveller • ca
10
Pros:

Great location. Comfortable bedding. Quiet. Clean.

Cons:

N/A

2026-06-20 • via Nuitee
K
Kim • couple • us
10
Beautiful hotel in a great location. Rent their affordable bikes to see all the amazing sights effortlessly!
Pros:

Affordable bike rentals, great location, very nice sheets!

Cons:

No breakfast

2026-06-19 • via Nuitee
P
Patricia • family_with_children • ca
7
2026-06-17 • via Nuitee
F
Forbes-Gray • solo_traveller • ca
9
2026-06-16 • via Nuitee
M
Molly • couple • ca
10
2026-06-14 • via Nuitee
T
Tiziana • extended_group • it
6
2026-06-13 • via Nuitee
Z
zhang • family_with_children • ca
8
2026-06-13 • via Nuitee
R
Rhea • extended_group • ca
8
Pros:

Liked the coffee and fruit available in the morning, kind staff, nice beds, tv casting option, coffee and cookies in room, suite with kitchenette was nice

Cons:

Toilet paper

2026-06-11 • via Nuitee
B
Brian • couple • us
10
2026-06-10 • via Nuitee
H
Hart • solo_traveller • ca
10
Great location, very comfortable room.
Pros:

Coffee at reception made mornings a breeze before heading to meetings. Great location, walkable and close to shops and restaurants.

2026-06-09 • via Nuitee
S
stav • solo_traveller • il
8
2026-06-07 • via Nuitee
D
Dayhim • couple • ca
10
2026-06-05 • via Nuitee
C
Clemence • family_with_children • fr
8
2026-06-04 • via Nuitee
I
Ian Hanschke • solo_traveller • pe
6
Pros:

Ubicacion

Cons:

La cama hacia ruido

2026-06-03 • via Nuitee
D
Darima • solo_traveller • us
9
2026-06-02 • via Nuitee
J
Josée • couple • ca
8
2026-05-31 • via Nuitee
N
Nolpreen • Business • Kelowna, Okanagan Valley, British Columbia
4
Just be nice LADY!
Pros:

Can the lady this am Fri May 29 at 820 am not just be nice and polite and just civil???
No she can not.
All I did was say it was so far away to park politely and got cold shoulder.
Then I sked NICELY if my moving van would be compensated as I pd for overnight parking and I got the...well I told you on the phone nonsense!
Terrible 1 star experience on service!
Not used to rudeness!
Just know this when booking here, if you book here and which I can't see myself returning.

2026-05-29 • via Tripadvisor
G
Golriz • couple • ca
9
2026-05-26 • via Nuitee
J
Jeramy • solo_traveller • us
10
2026-05-26 • via Nuitee
R
Rhonda • couple • ca
8
Pros:

Great location, great staff

Cons:

Lots of ambient light in room from behind tv, under door. Street side noisy at times.

2026-05-25 • via Nuitee