Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful surroundings
Friendly staff
Tranquil environment
Cons:
Poor cleanliness
Service issues
Limited food options

Categories

Cleanliness
7.78
The rooms were reported to have wet floors and pool was in awful conditions.
Service
8.75
Service was poor with long waits and staff appearing untrained.
Location
10
The hotel is surrounded by beautiful nature, providing a tranquil environment.
Room Quality
8.24
Rooms were not ready upon arrival, and AC was not fully working.
Amenities
9.27
Amenities like the butterfly sanctuary added value, but some were limited.
Value for Money
7.73
Tour, activities, and food were not as inclusive or enjoyable as expected.
Food and Beverage
7.28
Limited food selections and food reported as cold and stale.
Overall Experience
9.77
Despite several issues, some positive aspects made for a decent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 15:08

Property Description

Golf Course and Swimming Pools

Dining Options and Bars

Business Center and Event Facilities

To book your stay at Summit Rainforest & Golf Resort and experience all these amenities, please make a reservation now.

Important information:

  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in kg is 27

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 153 reviews
Cleanliness: 7.78
Service: 8.75
Location: 10
Room Quality: 8.24
Amenities: 9.27
Value for Money: 7.73
Food and Beverage: 7.28
Overall Experience: 9.77
C
Cabrera • solo_traveller • pa
10
Pros:

La comodidad y tranquilidad del ambiente en general y las habitaciones.

Cons:

Hubo cierta demora en la atención al cliente al momento de querer ordenar comida en el restaurante.

2026-06-18 • via Nuitee
A
Aranda • solo_traveller • pa
10
2026-06-12 • via Nuitee
I
ivan omar • solo_traveller • pa
10
Pros:

Todo

Cons:

Nada

2026-06-11 • via Nuitee
J
Juan Carlos Melo • solo_traveller • pa
10
2026-06-08 • via Nuitee
A
Arcadio • solo_traveller • pa
8
2026-06-05 • via Nuitee
L
LIS1822 • solo_traveller • pa
7
Vacaciones escolares
Pros:

El tour

Cons:

Tienen personal, que no son groseros pero les falta amabilidad.

2026-06-04 • via Nuitee
O
oscar • solo_traveller • mx
1
2026-06-02 • via Nuitee
R
Rodrigo • couple • pa
6
2026-06-02 • via Nuitee
K
Kerube • family_with_children • pa
8
Cons:

Ruido excesivo debido a los enventos en el salón de fiesta. Mi habitación daba a la calle y se escuchaba hasta las 3am

2026-06-01 • via Nuitee
M
muñoz • solo_traveller • pa
10
2026-05-31 • via Nuitee
S
Siuhuei • couple • pa
10
Quiero regresar
Pros:

Las habitaciones muy cómodas y el todo incluido fue un pluss, y los tour bellezas

Cons:

Los menús pueden ser más variados al ser todo incluido

2026-05-31 • via Nuitee
S
Salceda • solo_traveller • pa
2
Verifiquen que no les cobren dos veces
Pros:

La habitacion es amplia y la selva es bellisima

Cons:

Me intentaron cobrar 2 veces (al quejarme me dijeron que no pasaba nada porque igual al quejarme me devolverian el dinero) y a la tercera me mandaron un mensaje que si no actualizaba los datos de mi tarjeta por ausencia de pago me cancelarían la reserva (ya estaba pagada hace más de un mes y confirmada por el hotel) al llamar a recepción la chica no sabía porque era y me dijo que no me podía garantizar que no me cancelarían la reserva y tuve que llamar a booking para que alguien del hotel me confirmara qué eso no iba a pasar. Adicional a eso la habitacion 716 tiene moho en el armario, el teléfono no sirve y además ko era el tipo de habitación por el cual pagué. Sinceramente para ser un hotel tan grande la organización entre el departamento de cobtabilidad y recepcion fue un desastre, pero rescato el excelente trato de los trabajadores que no son de recepción.

2026-05-26 • via Nuitee
J
Julie • solo_traveller • fr
9
Pros:

Le calme

Cons:

Loin du centre mais prêt des parcs

2026-05-21 • via Nuitee
G
Greg • couple • ca
5
2026-05-19 • via Nuitee
N
Nictor • family_with_children • pa
10
2026-05-19 • via Nuitee
R
RayZer360 • couple • de
7
Event location close to the city
Pros:

Good size room on a high floor (it is a 8 floor building) overlooking the rainforrest. There are two pools and a restaurant and sports bar (freezing cold, bring a jacket!). Ample parking.

Cons:

The pools were quite dirty, and the food at the restaurant was mediocre. Overall a place I will not go again. One staff spilled my drink and didn't care and didn't clean. The hotel features receptions/weddings in the foyer - I had to walk through the wedding guests at the buffet to get to the elevator - awkward.

2026-05-11 • via Nuitee
C
Correa • extended_group • pa
10
Pros:

Todo

2026-05-11 • via Nuitee
N
Nicole • extended_group • ca
5
2026-05-10 • via Nuitee
Y
Yigo • solo_traveller • pa
10
Fabuloso
Pros:

Absolutamente todo , excelente lugar servicio, la gerente de turno en el lobby excelente , el recepcionista Cesar , y la Chica de restaurante Astrid es espectacularmente servicial .y Las demás chicas de restaurantes sonrientes y activas

Cons:

el corto tiempo

2026-05-10 • via Nuitee
A
Anne • family_with_children • de
7
Alter Charme mit dringendem Renovierungsbedarf.
Pros:

Gute Lage und an sich schöne Umgebung und schöner Ausblick aus dem Zimmer. Personal an der Rezeption und beim Rundgang nett. Das Frühstück war durchschnittlich.
Am Besten hat uns der kostenlose Rundgang in die Natur am Morgen gefallen.

Cons:

Alles ist in die Jahre gekommen und bräuchte dringend Renovierung. Dadurch wirkt auch alles etwas schmuddelig. Sauberkeit so lala. Nicht schön ist die Haltung der Vögel in den Käfigen, da diese sehr teilnahmslos und vernachlässigt wirken.

2026-05-07 • via Nuitee