Cititel Express Kota Kinabalu

Hotels
8.1 (1193 reviews)
No. 1 Jalan Singgah Mata 1, Asia City, , Kota Kinabalu , my

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Room size can be small
Lack of certain amenities

Categories

Cleanliness
7.99
The hotel is clean and well maintained, with good housekeeping.
Service
8.46
Staff are friendly and helpful.
Location
8.5
Great location with easy access to shops and transportation.
Room Quality
7.95
Rooms are generally comfortable but some are small.
Amenities
7.48
Missing some amenities like kettles in rooms.
Value for Money
8.44
Good value for money with decent pricing for the area.
Food and Beverage
7.99
Basic offerings available; some expectation for in-room amenities.
Overall Experience
7.96
A pleasant stay overall, suitable for travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:35

Property Description

Convenient Location in the City's Commercial District
Situated in the heart of the city, perfect for both business and leisure travelers.

Modern Rooms with Stunning Views
Enjoy contemporary decor, flat-screen TVs, and some rooms offering breathtaking city or sea views.

Delicious Dining Options and 24/7 Reception
Indulge in a buffet breakfast at Peniel Delicacy, or explore nearby dining choices. Benefit from round-the-clock multilingual reception staff for your convenience.

To book your stay at Cititel Express Kota Kinabalu and experience all these amenities firsthand, reserve your room now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for MYR 50 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1193 reviews
Cleanliness: 7.99
Service: 8.46
Location: 8.5
Room Quality: 7.95
Amenities: 7.48
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 7.96
H
Helsy • couple • es
7
Hotel sencillo y correcto
Pros:

El cambio de habitación de 13m2 a una de 40m2.
todo limpio y agradable.

Cons:

tuvimos que hacer upgrade de habitación porque tienen unas en las primeras plantas de 13m2 (5m2 ya es el baño) y literalmente no tienes espacio ni para dejar el móvil o el libro.
no tienen luz en las mesitas de noche.

2026-06-20 • via Nuitee
A
AFIQ • couple • bn
8
2026-06-20 • via Nuitee
J
Jim • solo_traveller • sg
10
Fantastic
Pros:

tv has great free content - i watched a movie and a documentary. So far in all my travels over the years this is the best so far.

Cons:

the carpark is open unsecured tho a gantry requires payment.(intercom allowed me exit later as my card could not be validated)

2026-06-20 • via Nuitee
K
KA NING • solo_traveller • my
9
2026-06-19 • via Nuitee
I
Ili • solo_traveller • my
2
On a budget but wants to stay at a comfy hotel? Here is the place
Pros:

Ive been staying couple of times here and I tried both upper floor and lower floor rooms.

The upper floor is seriously spacious, with a lot of natural light and the facilities are nice. The staff are super friendly too.

The hotel is walking distance to Borenos, Chinese Seafood restaurants, pharmacies and a small mall.

Cons:

The lower room however, kinda reminds me of old hotels. Its cramped. Some room doesnt even have windows.

On my first night, the aircond broke at midnight and the staff kindly upgraded me, which is very kind of tme.

I wish they would revamp the lower rooms.

As for breakfast, they have lots of carbs, and real proteins are eggs and heavy chicken dish. Which is okay. How i wish they expand more on fish and vegetables

2026-06-17 • via Nuitee
M
Michael • family_with_children • us
9
Functional and clean hotel
Pros:

Clean room. Hot shower. Had the necessities for a short stay.

Cons:

Room was very small in terms of space.

2026-06-16 • via Nuitee
S
Siew Feng • extended_group • my
8
2026-06-14 • via Nuitee
S
SITI ZARINA • solo_traveller • my
9
2026-06-13 • via Nuitee
S
Sitti norhayati • family_with_children • my
8
Pros:

Covenient, near to eatery & value for money.

2026-06-12 • via Nuitee
N
Nurul Afizah • couple • my
7
Pros:

Staff very friendly. In the middle of city, easy access to everywhere

Cons:

Quite small room

2026-06-12 • via Nuitee
N
NURUL RASYIDAH IZZATI • extended_group • my
9
2026-06-12 • via Nuitee
H
HARUN • solo_traveller • my
10
Penginapan yang baik
Pros:

Good

Cons:

No

2026-06-12 • via Nuitee
N
Nurul Azida • solo_traveller • my
8
Helpful staff & good location
2026-06-11 • via Nuitee
F
farezah MR • solo_traveller • my
10
Pros:

Ditengah bandar, mudah dapat grab, banyak restoran di keliling. Ada bilik dengan katil single .

2026-06-11 • via Nuitee
S
SABTURIAH • couple • my
3
2026-06-10 • via Nuitee
C
Chawhong • solo_traveller • my
8
2026-06-09 • via Nuitee
C
Chear • solo_traveller • my
1
2026-06-08 • via Nuitee
A
Azirah • couple • my
10
2026-06-06 • via Nuitee
M
Mimi YY • solo_traveller • my
10
2026-06-05 • via Nuitee
L
Li Li • solo_traveller • my
10
A feeling of happiness staying there.
Pros:

There is a sense of freshness in the design of the room interior..simple bright and comfortable. The bed sheets were fresh and clean.

2026-06-05 • via Nuitee