Cititel Express Kota Kinabalu

Hotels
8 (1144 reviews)
No. 1 Jalan Singgah Mata 1, Asia City, , Kota Kinabalu , MY
+60 88-521 188

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean rooms (many reviews)
Very convenient/strategic location (near airport, markets, eateries)
Good value for money
Comfortable beds in several reviews
Nearby laundromat and shops
Cons:
Rooms often small and some with no window
Limited breakfast/food options
Thin walls/noise from adjacent rooms or corridors
Occasional poor cleanliness in some rooms
Isolated reports of rude/unhelpful staff

Categories

Cleanliness
7.5
Many reviews praise clean rooms and tidy conditions, though a few comments note poor cleanliness in some rooms and noisy corridors.
Service
8
Staff are frequently described as friendly and helpful; however there are isolated reports of poor/rough service which lower the score slightly.
Location
9
Repeatedly highlighted as a major positive: strategic, near airport, waterfront, markets, shops and eateries—very convenient for travellers.
Room Quality
6.5
Mixed comments: some rooms described as spacious and comfortable, but many guests report very small rooms, no window in some units, thin walls and occasional lack of hot water.
Amenities
8
Basic but adequate amenities noted (room facilities, nearby laundromat, convenient shops). Some guests mention older facilities and minor issues like AC temperature.
Value for Money
9
Frequently called good value for money and a budget-friendly choice for a night’s stay; proximity to conveniences adds to perceived value.
Food and Beverage
6.5
Several mentions that breakfast/options are limited or poor and could be improved; some guests recommended going out for better choices.
Overall Experience
9.5
Overall stays are described as pleasant and satisfactory for the price and location, despite some room-size, noise and breakfast shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location in the City's Commercial District
Situated in the heart of the city, perfect for both business and leisure travelers.

Modern Rooms with Stunning Views
Enjoy contemporary decor, flat-screen TVs, and some rooms offering breathtaking city or sea views.

Delicious Dining Options and 24/7 Reception
Indulge in a buffet breakfast at Peniel Delicacy, or explore nearby dining choices. Benefit from round-the-clock multilingual reception staff for your convenience.

To book your stay at Cititel Express Kota Kinabalu and experience all these amenities firsthand, reserve your room now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Location

Guest Reviews

8
Based on 1144 reviews
Cleanliness: 7.5
Service: 8
Location: 9
Room Quality: 6.5
Amenities: 8
Value for Money: 9
Food and Beverage: 6.5
Overall Experience: 9.5
T
TahirRossa • couple • my
9
Pros:

Room

Cons:

Room too small

2026-10-31 • via Nuitee
M
Meredith • solo_traveller • au
9
Nice place for a few nights. Clean and all amenities on point. Bed was amazing!
Pros:

Room was clean and tidy. Facilities great. Bed comfy, plenty of room!

Cons:

Aircon could have been colder - that's me nit-picking.

2026-10-28 • via Nuitee
G
giulia • couple • it
9
2026-10-28 • via Nuitee
S
Saripudin • solo_traveller • my
5
Pros:

clean

Cons:

room is small and has no window

2026-10-26 • via Nuitee
S
Sakura • couple • jp
8
2026-10-26 • via Nuitee
S
Siti Sarah • extended_group • my
9
2026-10-26 • via Nuitee
C
Clare • solo_traveller • bn
6
Comfortable once we had upgraded.
Pros:

Close to airport

Cons:

The first room we were given was extremely small for two people with two beds pushed together and not enough space for our luggage. To change to a bigger room we had to pay extra for an upgrade.

2026-10-24 • via Nuitee
J
Jonathan • solo_traveller • my
7
Pros:

location strategic

Cons:

the cleanliness in the room is bad.

2026-10-24 • via Nuitee
W
Wasli • couple • my
10
overall my stay was pleasant and satisfactory the room was comfortable and the staff were friendly.
Pros:

overall my stay was pleasant and satifactory.

Cons:

there was nothing major that i disliked during my stay.

2026-10-19 • via Nuitee
I
Ievgen • couple • ua
9
2026-10-19 • via Nuitee
M
Manoharan • solo_traveller • my
6
Ok
Pros:

Need to improve. Not the same food all the time. Guest pay for it. Need to have choice.

Cons:

Have some on the spot frying like omelette or half boil egg

2026-10-17 • via Nuitee
P
PATIMAH • couple • my
9
A pleasant place to stay…
Pros:

Clean and comfortable

Cons:

Nil

2026-10-14 • via Nuitee
L
LIXIN • couple • cn
10
2026-10-10 • via Nuitee
R
Rizidah • solo_traveller • my
10
2026-10-09 • via Nuitee
P
Premraj • solo_traveller • my
10
2026-09-16 • via Nuitee
P
Premraj • solo_traveller • my
10
2026-09-16 • via Nuitee
S
Sheila • solo_traveller • my
9
2026-09-12 • via Nuitee
M
Mohamad Sufan • solo_traveller • my
10
2026-09-12 • via Nuitee
J
John • solo_traveller • my
9
2026-09-11 • via Nuitee
A
amirul mukminin • solo_traveller • my
5
2026-09-07 • via Nuitee