Mayfield Hotel Seoul

Hotels
Independent
8.8 (116 reviews)
94, Banghwa-daero, Gangseo-gu, Seoul, Seoul, 157-290 , Seoul , KR

Facilities

Full-service spa
Express check-out
Health club
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location near the airport
Very friendly and helpful staff
Cons:
Poor sound insulation
Dining was disappointing

Categories

Cleanliness
8.65
Overall clean and well-maintained, but concerns about sound insulation and old furniture were noted.
Service
9.81
Amazing staff who go out of their way to ensure guest comfort.
Location
9.66
Conveniently located near the airport, but limited shuttle service affects accessibility.
Room Quality
8.11
Rooms were clean but some guests received older, unwelcome accommodations.
Amenities
8.64
Good amenities, though swimming pool regulations limited enjoyment for some families.
Value for Money
8.79
Generally good but dining experiences did not meet expectations given the price.
Food and Beverage
7.65
Dining options were disappointing; better variety needed considering price.
Overall Experience
9.12
A positive experience overall with some notable shortcomings in service areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:12

Property Description

Luxurious Spa and Recreational Amenities
Indulge in body treatments and facials at the spa while your companion enjoys the health club and indoor pool.

Dining Options and Room Service
Savor Korean cuisine at Nakwon restaurant or opt for room service for a cozy night in. Don't miss the buffet breakfasts and snacks at the coffee shop.

Comfort and Entertainment
Relax in well-appointed guestrooms with premium bedding and entertainment options. Stay connected with complimentary wired internet access.

To experience these exceptional amenities and more, book your stay at Mayfield Hotel Seoul now!

Important information:

  • Pool access available from 6:00 AM to 9:30 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GMP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • Pets

    Service animals are allowed

See all policies

Location

Guest Reviews

8.8
Based on 116 reviews
Cleanliness: 8.65
Service: 9.81
Location: 9.66
Room Quality: 8.11
Amenities: 8.64
Value for Money: 8.79
Food and Beverage: 7.65
Overall Experience: 9.12
A
Anthony couple us
10
2026-05-22 via Nuitee
M
Mishani couple be
6
2026-05-21 via Nuitee
H
Hyo young family_with_children kr
10
Pros:

조식 맛있어서 딸내미가 아주 맛있게 먹었어요 조식 때문에 다음에 여기 호텔 또 이용하자고 할 정도로 만족스러워했습니다. 직원분들 친절하시고 응대 빠르게 해주시는것도 좋았어요!!

2026-05-20 via Nuitee
L
lilizhen couple kr
8
2026-05-18 via Nuitee
A
Alexandre solo_traveller fr
10
Beautiful hotel, with splendid restaurants offer
Pros:

Property was immaculate

Cons:

Nothing

2026-05-10 via Nuitee
J
Jiří couple cz
10
2026-05-09 via Nuitee
A
ayase couple jp
8
2026-05-07 via Nuitee
L
loretta solo_traveller us
10
Excellent location near Gimpo Airport, comfortable rooms, friendly and helpful staff, and excellent exercise room and po
Pros:

Excellent location near Gimpo Airport, comfortable rooms, friendly and helpful staff, and excellent exercise room and pool. The grounds are beautiful.

Cons:

I couldn’t stay longer!

2026-05-07 via Nuitee
R
Rosalind extended_group gb
10
2026-05-03 via Nuitee
M
MISATO solo_traveller jp
7
2026-05-02 via Nuitee
M
MOTOKI couple jp
1
2026-04-29 via Nuitee
G
Giuseppe Maria couple it
10
2026-04-24 via Nuitee
H
Hakkyoung couple gb
9
2026-04-19 via Nuitee
couple jp
3
2026-04-19 via Nuitee
A
Andrei couple ru
7
2026-04-16 via Nuitee
C
Cate solo_traveller au
7
Ok
Pros:

It was ok , but quite expensive and no breakfast included

Cons:

It was ok

2026-04-16 via Nuitee
P
Pattie couple us
10
2026-04-12 via Nuitee
J
Jérémy couple nc
6
Overall enjoyable even if we felt out of place.
Pros:

We believe the main strength of the Mayfield Hotel Seoul lies in its environment, which offers a calm and relaxing atmosphere away from the busy city.

We appreciated the overall quality of the facilities and services. The breakfast was excellent, with a wide variety of delicious options.

The room was spacious and comfortable, making it easy to settle in with our belongings.

The staff was generally kind and welcoming throughout our stay.

Overall, we would recommend this hotel to those looking to step away from the fast-paced city life and enjoy a peaceful environment.

Cons:

Our stay at the Mayfield Hotel Seoul was impacted by several issues, mainly related to communication and clarity of services.

Some facilities (like the sauna) were not included without clear prior information. Access to the hotel from public transport was also unclear, leading us to enter through the car entrance, which felt unsafe. In the room, the bathtub was not practical to use.

We also experienced difficulties with staff communication. As first-time guests in a five-star hotel, we expressed that we were unfamiliar with certain procedures, but did not always receive clear guidance and sometimes felt uncomfortable or judged.

Ordering food via phone was particularly frustrating, with language barriers and interrupted calls preventing us from successfully ordering. Similarly, information about the airport shuttle was unclear, and we had to search online ourselves.

There were also inconsistencies regarding amenities: although a fridge was provided, outside food restrictions made it unusable for personal items, and we received no clear answer about using the in-room washing machine. The laundry service process also felt inconvenient.

Overall, we felt that the lack of clear explanations made the experience difficult, especially for guests not familiar with this type of hotel.

2026-04-10 via Nuitee
K
Kshitish couple gb
2
Not good for business travel
Pros:

Cleanliness

Cons:

A/C wasn’t working and room temperature was 29C
No ironing table in the room( I can’t believe this in 5 star hotel)

2026-04-08 via Nuitee
I
Irene couple au
9
Wonderful stay helpful staff
Pros:

Clean, open, close to gimpo airport, beautiful surrounding
Free shuttle service

Cons:

Couldn’t adjust room temperature

2026-04-08 via Nuitee