City Express by Marriott Monterrey Aeropuerto

Hotels
•
City Express
7.8 (1380 reviews)
Boulevard Aeropuerto 5028 , Monterrey , MX
+52 81 8196 6100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Good service
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.16
Multiple comments mention cleanliness issues including dirty curtains, towels with odor, and the presence of cockroaches.
Service
8.13
Overall positive sentiment about staff attentiveness and helpfulness.
Location
8.67
Convenient for airport access and overall satisfaction with location.
Room Quality
7.12
Comments indicate issues with room maintenance including old fixtures and noise from other rooms.
Amenities
7.65
Basic amenities fulfilled expectations, though some facilities showed signs of wear.
Value for Money
8.61
Good value considering location and basic services provided.
Food and Beverage
8.16
Generally positive remarks about breakfast and dining service.
Overall Experience
7.93
Mix of positive and negative feedback, though rating reflects overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:11

Property Description

Modern Hotel Near Monterrey Airport

Free WiFi and Fitness Centre
Enjoy a comfortable stay with free WiFi, a 24-hour reception, and a fitness centre at Cityexpress Monterrey Aeropuerto. Relax in rooms featuring modern décor, flat-screen TVs, and air conditioning for your convenience.

Complimentary Shuttle Service
Take advantage of the free shuttle service to nearby destinations and explore the city hassle-free. Additionally, benefit from a business centre, free parking, and a complimentary continental breakfast during your stay.

Convenient Location
Located just 5 minutes from Monterrey Airport, our hotel offers easy access to Cintermex and Convex Convention Centres, Sesame Street Theme Park, and Monterrey Town Centre. Book now for a seamless travel experience.

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MTY

Location

Guest Reviews

7.8
Based on 1380 reviews
Cleanliness: 6.16
Service: 8.13
Location: 8.67
Room Quality: 7.12
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 7.93
S
Salvador • family_with_children • mx
8
AREA DE OPORTUNIDAD
Pros:

La ATENCIÓN del supervisor es muy profesional.

Cons:

El trato de la señorita del mostrador del día sábado por la tarde

2026-10-28 • via Nuitee
J
Jesus • couple • mx
10
2026-10-28 • via Nuitee
S
Sebastian • couple • mx
1
Pros:

Nada

Cons:

No había ni agua caliente, wifi horrible

2026-10-27 • via Nuitee
I
Ivan • solo_traveller • mx
10
2026-10-27 • via Nuitee
I
Izzabella. • family_with_children • mx
7
Pros:

Esta bastante cerca del aeropuerto y después de un viaje largo es cómodo llegar a descansar

Cons:

Para retirarme utilice los baños de recepción, y de los 4 baños 3 estaban sucios y el otro no tenia papel higiénico, descuido total

2026-10-26 • via Nuitee
A
Alejandra • couple • mx
2
Paredes muy delgadas.
Pros:

Lo único rescatable de este hotel es la ubicación. Pero no es suficiente, porque aunque esté cerca no es fácil descansar en este hotel. Sinceramente.

Cons:

Primero, la habitación es mucho más pequeña de lo que se aprecia en las fotografías de booking. La cama es queen aunque diga que es extragrande. Una cosa es que estés cerca del aeropuerto y que haya ruido por los aviones pero otra que el propio cuarto haga ruido, la lampara de mi habitación hacia ruido, como de corto circuito y todos los sonidos del pasillo, y habitaciones alrededor del hotel se escuchaban como adentro de la habitación. Normalmente city express es una buena cadena. Pero este en particular, no cumple con los estándares que normalmente ofrece city express.

2026-10-26 • via Nuitee
G
Gaytan • family_with_children • mx
10
Pros:

El servicio gratuito de traslado al aeropuerto

2026-10-25 • via Nuitee
S
Silvino • solo_traveller • us
10
2026-10-23 • via Nuitee
A
Aldama • family_with_children • mx
10
Gran relación precio-calidad.
Pros:

La relación precio-calidad para la zona.

Cons:

Nada en particular.

2026-10-23 • via Nuitee
C
Carlos • family_with_children • mx
9
2026-10-20 • via Nuitee
J
Javier González • family_with_children • mx
10
2026-10-20 • via Nuitee
K
Koteswaran • family_with_children • in
5
Pros:

Brakefast Good

Cons:

Service and response not good

2026-10-18 • via Nuitee
K
Koteswaran • family_with_children • in
6
Pros:

Brakefast good

Cons:

Service and response not good.

2026-10-18 • via Nuitee
B
BRUNO • family_with_children • mx
8
No problem, but...
Pros:

Includes a shuttle transport that travels you to the airport terminal

Cons:

I always had to use the elevator, there's no stairs available to look for.

2026-10-14 • via Nuitee
W
Waldemar • couple • mx
10
Perfecto para descansar después de un largo viaje muy cómodo. !
Pros:

Excelente desayuno completo muy bien servicio superó las expectativas !!

Cons:

La verdad me sentí muy agusto y me pareció todo muy bien nada de que quejarme o q no me haiga gustado !

2026-10-14 • via Nuitee
B
Belbeth • solo_traveller • mx
9
Buena ubicación
Pros:

Cerca del aeropuerto, excelente para cuando haces una escala prolongada. A un costado del hotel hay una tienda de conveniencia y un café.

2026-10-14 • via Nuitee
F
Francisco • couple • br
7
A estadia atendeu a nossa necessidade
Pros:

Tamanho quarto, roupa de cama, limpeza, café da manhã , localização

Cons:

Chuveiro completamente entupido, ar condicionado interno no quarto é extremamente barulhento e como janela não abre se vc desliga o ar fica abafado
Faz falta um
Frigo-bar

2026-10-12 • via Nuitee
D
David Gerardo • couple • mx
9
Muy buena
Pros:

Muy limpio y cercano al aeropuerto

Cons:

Horario de desayuno a las 7 AM, si empezara a las 6:30 Mejor.

2026-10-12 • via Nuitee
M
maria cecilia • extended_group • br
10
Me surpreendeu bastante e eu voltaria
Pros:

Quarto amplo, limpo, cama mto confortável, lençóis e toalhas muito boas tambem, ar condicionado sensacional fiquei ate com frio

Cons:

Academia poderia ter alguns aparelhos a mais, a localização é ótima para qm quer ficar e fazer tudo próximo ao aeroporto

2026-10-11 • via Nuitee
R
Rafael • solo_traveller • mx
10
Pros:

Todo excelente

2026-10-11 • via Nuitee