New Alexander Hotel

Hotels
7.1 (2288 reviews)
Via Bersaglieri d'Italia 19 , Genova , it

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Dirty bed sheets
Dated rooms
No parking availability

Categories

Cleanliness
4.98
Issues with cleanliness mentioned, such as dirty bed sheets and overall room upkeep.
Service
8.46
Multiple positive mentions of friendly and helpful staff.
Location
9
Central location, convenient for transportation and local attractions.
Room Quality
6.45
Some rooms are well-maintained, but others are dated and in need of renovation.
Amenities
6.98
Basic amenities mentioned, some issues with parking availability.
Value for Money
6.94
Generally perceived as a fair value for the location and service offered.
Food and Beverage
6.49
Breakfast was good but not included in the stay, which was viewed negatively.
Overall Experience
7.46
Mixed experiences overall, some had great stays while others noted significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:07

Property Description

Central Location:
Located in the heart of Genoa, New Alexander Hotel offers convenience for exploring the city with Genova aquarium just a short distance away.

Comfortable Accommodation:
Each room at New Alexander Hotel is equipped with modern amenities such as air conditioning, flat-screen TV, and a safe, ensuring a comfortable stay. The private bathrooms are stocked with a hairdryer and shower essentials.

Exceptional Service:
Enjoy a buffet breakfast with a variety of sweet and savoury options served daily. The multilingual staff at the 24-hour front desk are always ready to assist, making your stay even more pleasant.

Experience the best of Genoa at New Alexander Hotel. Book your stay now for a memorable experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    People no matter the age stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 2288 reviews
Cleanliness: 4.98
Service: 8.46
Location: 9
Room Quality: 6.45
Amenities: 6.98
Value for Money: 6.94
Food and Beverage: 6.49
Overall Experience: 7.46
M
Mônica Barboza • solo_traveller • br
8
Pros:

A cordialidade dos funcionários e a limpeza.

Cons:

O café da manhã era confuso , e paguei a reserva com café da manhã incluído e hotel nos informou que não está incluído
Tivemos que pagar por fora.

2026-05-30 • via Nuitee
B
Babić • couple • hr
9
2026-05-29 • via Nuitee
L
lorenzonsergio57 • solo_traveller • it
8
Pros:

La posizione comoda per il centro e il porto abbiamo lasciato la moto molto vicino in autorimessa al costo di 15 euro.

Cons:

Nota dolente una cospicua perdita d'acqua dal retro del bidè da sistemare.

2026-05-28 • via Nuitee
S
Seyedmostafa • solo_traveller • de
3
2026-05-28 • via Nuitee
C
Cyrille • family_with_children • fr
9
2026-05-27 • via Nuitee
I
Ina • couple • de
7
Удобно что отель находится можно сказать на остановке FlixBus, по приезду никуда персонально добераться не нужно. Номер
Pros:

В номере чисто, уборка ежедневная. Мыльные принадлежности: шампунь, мыло и шапочка для душа.

Cons:

Вечером район немного жутковат, по мне так не для прогулок. Днём рядом торговые ряды (ощущение небольшого базара)

2026-05-26 • via Nuitee
E
Edgar Gratsch • couple • br
8
Satisfatório.
Pros:

A localização (perto do porto) foi muito boa. O café da manhã estava bom, só demorou um pouco a reposição.

Cons:

A comunicação com a recepção.

2026-05-26 • via Nuitee
M
Mirko • solo_traveller • it
6
2026-05-26 • via Nuitee
C
Carmine • solo_traveller • it
6
Un pernottamento per motivi di lavoro, non mi aspettavo chissà che
Pros:

Il vano doccia buono, la colazione piuttosto ordinaria, non particolarmente ricca e senza servizio, il letto abbastanza comodo

Cons:

La stanza e l'arredamento piuttosto spartano e il bidet praticamente inutilizzabile

2026-05-26 • via Nuitee
I
Iwona • family_with_children • ch
2
Mauvaise
Pros:

Petite déjeuner

Cons:

Trop de bruits extérieurs et intérieurs endroit pas pour ce reposer

2026-05-25 • via Nuitee
L
Leo • couple • it
8
Pros:

Posizione molto buona, specie per chi viaggia in treno, a 5 min a piedi dalla stazione ferroviaria di Piazza Principe e a circa 15-20 min a piedi dal centro storico. Anche la stazione della metro è a pochi metri di distanza. Pulita la stanza con arredi nuovi, bagno confortevole con sanitari nuovi. Staff gentile e disponibile.

Cons:

La camera era veramente piccola, così come il letto matrimoniale. Pur essendo al sesto piano, la camera era buia perchè la finestra affacciava su una strettissima corte interna. Colazione discreta ma migliorabile sia in termini di quantità che, soprattutto, di qualità.

2026-05-25 • via Nuitee
Z
Zieringer • solo_traveller • de
8
2026-05-24 • via Nuitee
P
pierre • couple • fr
7
Pros:

bonne situation pour visiter le centre et le port de Gênes. personnel parlant français.

Cons:

petit déjeuner un peu succinct. mauvaise information pour le parking.

2026-05-24 • via Nuitee
P
Pascal • solo_traveller • fr
10
Pros:

L accueil

Cons:

La chambre très bien

2026-05-23 • via Nuitee
J
Jaroslava • couple • cz
10
2026-05-22 • via Nuitee
G
Giorgio • couple • it
9
Pros:

La pulizia e il confort della camera. La posizione molto vicina alla stazione ferroviaria.

Cons:

Alle 15 la camera non era ancora stata rifatta. Ma si sono immediatamente attivati per rimediare e in 10 minuti la camera era pronta

2026-05-22 • via Nuitee
J
Jean-Pierre • couple • fr
8
2026-05-22 • via Nuitee
P
Pierre-Yves • family_with_children • fr
7
Pros:

Petit déjeuner un peu sommaire

Cons:

Environnement bruyant

2026-05-20 • via Nuitee
A
Alberto Luigi • couple • it
8
Hotel a due passi dalla stazione dei treni e a 2 passi dal porto
Pros:

La posizione vicino al porto e staff gentile

Cons:

NN

2026-05-20 • via Nuitee
M
Marcel J • couple • us
8
2026-05-20 • via Nuitee