New Alexander Hotel

Hotels
7.1 (2406 reviews)
Via Bersaglieri d'Italia 19 , Genova , it

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Dirty bed sheets
Dated rooms
No parking availability

Categories

Cleanliness
4.98
Issues with cleanliness mentioned, such as dirty bed sheets and overall room upkeep.
Service
8.46
Multiple positive mentions of friendly and helpful staff.
Location
9
Central location, convenient for transportation and local attractions.
Room Quality
6.45
Some rooms are well-maintained, but others are dated and in need of renovation.
Amenities
6.98
Basic amenities mentioned, some issues with parking availability.
Value for Money
6.94
Generally perceived as a fair value for the location and service offered.
Food and Beverage
6.49
Breakfast was good but not included in the stay, which was viewed negatively.
Overall Experience
7.46
Mixed experiences overall, some had great stays while others noted significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:07

Property Description

Central Location:
Located in the heart of Genoa, New Alexander Hotel offers convenience for exploring the city with Genova aquarium just a short distance away.

Comfortable Accommodation:
Each room at New Alexander Hotel is equipped with modern amenities such as air conditioning, flat-screen TV, and a safe, ensuring a comfortable stay. The private bathrooms are stocked with a hairdryer and shower essentials.

Exceptional Service:
Enjoy a buffet breakfast with a variety of sweet and savoury options served daily. The multilingual staff at the 24-hour front desk are always ready to assist, making your stay even more pleasant.

Experience the best of Genoa at New Alexander Hotel. Book your stay now for a memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    People no matter the age stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 2406 reviews
Cleanliness: 4.98
Service: 8.46
Location: 9
Room Quality: 6.45
Amenities: 6.98
Value for Money: 6.94
Food and Beverage: 6.49
Overall Experience: 7.46
E
Elnaz • couple • be
6
2026-07-25 • via Nuitee
A
Atef • family_with_children • ch
7
2026-07-24 • via Nuitee
A
Adma • couple • br
8
Ótimo custo-benefício e perto da estação de trem.
Pros:

Localização próxima à estação de trem. Quarto silencioso e sem cheiro de mofo, com lençóis limpos, banheiro limpo e , apesar de ser um prédio antigo, tem elevador e ar condicionado.

Cons:

No dia de checkout a TV ligou sozinha por volta de 7 horas da manhã, sendo que o controle estava sobre a mesa. Não entendi isso. Já tinha colocado meu celular para despertar às 9:30 horas e fui acordada mais cedo por conta da TV.

2026-07-23 • via Nuitee
N
Nering • solo_traveller • de
4
Pros:

Direkt am Hafen

Cons:

Alles sehr eng besonders der Flur und Fahrstuhl, Kinderwagen passt nich reint. Und Fahrstuhl haltet auf zwischeetagen nman muss trotzdem Treppen steigen

2026-07-22 • via Nuitee
A
Alexander • solo_traveller • de
8
2026-07-22 • via Nuitee
G
gpbocchetti • solo_traveller • it
7
2026-07-21 • via Nuitee
J
Josef • extended_group • at
9
Es war sehr schön.
Pros:

Es war ein schöner Aufenthalt und alles hat gut gepasst.

2026-07-19 • via Nuitee
S
Stefanie • solo_traveller • se
8
2026-07-19 • via Nuitee
I
IGOR • couple • lt
7
Идеально переночевать, если отправляетесь в морской круиз.
Pros:

Идеальное местарасположение.
Чистота в номере.

Cons:

Очень скромный завтрак.

2026-07-19 • via Nuitee
M
Manel • solo_traveller • es
7
2026-07-19 • via Nuitee
E
Emilie • family_with_children • be
6
Mauvais rapport qualité prix
Pros:

L’accueil

Cons:

La chambre

2026-07-19 • via Nuitee
A
Alex • family_with_children • it
10
Pros:

Frigo nel camera, aria condizionata, grande box di doccia.
Staff. Località di hotel.

2026-07-19 • via Nuitee
G
Gabriel • solo_traveller • ar
7
Buena relación precio calidad, pero le sobra una estrella
Pros:

La relación precio calidad era adecuada, pero no tiene la calidad de instalaciones de un tres estrellas, El baño esta remodelado a nuevo, tenia frigobar en la habitación

Cons:

Habitaciones pequeñas, muebles dañados, El hotel esta en ubicado en una zona un poco sucia y decadente,

2026-07-19 • via Nuitee
A
Annalisa • family_with_children • it
8
2026-07-18 • via Nuitee
G
Gaia • solo_traveller • it
7
2026-07-18 • via Nuitee
V
Valerie • family_with_children • fr
8
2026-07-18 • via Nuitee
U
Ugali • couple • it
7
👍🏻
Pros:

L’aria condizionata funziona benissimo. La camera è grande e spaziosa.

Cons:

Hanno dato solo un asciugamano a persona. I comodini sono pieni di polvere. Nella descrizione su Booking è indicato che in camera c’è un ferro da stiro, ma non ne abbiamo trovato nessuno. Inoltre, in camera non c’è nessuno specchio, tranne quello del bagno. Non penso che valga il prezzo che abbiamo pagato. Forse hanno aumentato i prezzi perché quando abbiamo fatto il check-in c’era un grande concerto in zona.

2026-07-18 • via Nuitee
M
Manfred • solo_traveller • de
7
Pros:

Gute Lage und freundliches Personal.

Cons:

Frühstück war schwach.

2026-07-17 • via Nuitee
A
Audrey • family_with_children • fr
5
Pros:

Personnel aimable , bonne literie

Cons:

Chambre pas très propre, chambre donnant sur la rue donc très bruyant, plafond salle de bain tout moisi car peu d’aération, bref très vétuste

2026-07-17 • via Nuitee
L
Leszek • couple • pl
10
2026-07-16 • via Nuitee