Boutique Hotel Borgo

Hotels
6.8 (213 reviews)
Via Borgo Ognissanti 67N , Florence , it

listing image 1
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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Non-smoking throughout
Express check-in
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Small rooms
Poor cleanliness

Categories

Cleanliness
6.01
Review mentions issues such as dirt and inadequate bathroom upkeep.
Service
8.48
Positive mentions of friendly staff and helpful reception.
Location
8.02
Well-rated for being close to the city center and public transport.
Room Quality
5.47
Comments indicate rooms were small, poorly maintained and not matching expectations.
Amenities
6.5
Mention of limited amenities and some maintenance issues.
Value for Money
5.96
Generally poor value compared to expectations set by images and prices.
Food and Beverage
7.01
No specific remarks but standard quality for hotel tier.
Overall Experience
6.98
Mixed feelings due to various issues, but some positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:48

Property Description

Charming 18th-Century Boutique Hotel in the Heart of Florence

Historic Elegance: Boutique Hotel Borgo, nestled in Florence's historic center by the Arno River, offers a charming stay in an 18th-century building.

Modern Comforts: Each room at Borgo Hotel features modern amenities like an LCD TV, air conditioning, and a personal computer with complimentary Wi-Fi, ensuring a comfortable and convenient stay for guests.

Prime Location: With the main railway station and public buses just a 5-minute stroll away, and iconic landmarks like the Ponte Vecchio and the Duomo within walking distance, exploring Florence is effortless from Boutique Hotel Borgo.

Experience the perfect blend of historic charm and modern comfort at Boutique Hotel Borgo - Book your stay now!

Important information:

Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Reception is open from 7:30 until 20:00.

Please note that there is a flight of stairs to reach the elevator.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FLR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 30 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.8
Based on 213 reviews
Cleanliness: 6.01
Service: 8.48
Location: 8.02
Room Quality: 5.47
Amenities: 6.5
Value for Money: 5.96
Food and Beverage: 7.01
Overall Experience: 6.98
Y
yalin • solo_traveller • cn
5
酒店未准备好预定的房间
Cons:

在我们入住的第一天，酒店并没有把我预定的房间准备好。给了我一间很小的屋子。我花了两天大房间的钱住了一天小房间

2026-05-28 • via Nuitee
C
Christian • solo_traveller • us
1
Pros:

Nothing

Cons:

Deteriorated and dirty interior. Awful hotel service and accessibility.

2026-05-25 • via Nuitee
V
vania • solo_traveller • it
5
2026-05-24 • via Nuitee
K
Karl • couple • de
1
Ja nicht Borgo buchen
Pros:

NICHTS

Cons:

Das Hotel Borgo mit 3 Sternen ist KEIN HOTEL. Da wurden Zimmer in einen Wohnhaus im 2. Stock eingerichtet. Das Bad mit einer Größe von 102 cm x 182 cm ist mit Kunststofffliesen beklebt, die sich lösen. Barfuß will man sich in dem Bad nicht bewegen, die Zimmer sind sehr hellhörig, man hört beim Telefonieren beim Nachbarn mit. 4 Nächte haben Euro 823.-- gekostet. Ich habe einen großen Fehler gemacht, und die vorherigen Bewertungen leider nicht gelesen. Da so eine Abzocke bei Booking. com angeboten wird, und nach den schlechten Bewertungen nicht gestrichen wird, werde ich nicht mehr bei Booking.com buchen.

2026-05-20 • via Nuitee
A
Aurora • solo_traveller • it
5
Pros:

il punto in cui si trovava

Cons:

La struttura non era molto pulita, mancava la carta igienica e c’era molta polvere in diverse zone della stanza. Inoltre, l’alloggio non corrispondeva alle foto pubblicate online. Dalla doccia si staccavano pezzi di ‘laminato che penso fosse adesivo’, e c’era anche una ragnatela che scendeva dal soffitto. In più, c’era molto rumore e confusione a causa della scarsa educazione di alcuni ospiti, rendendo l’ambiente poco tranquillo e poco rispettoso degli altri clienti.
Non ho ricevuto info per il checkout perché non ho trovato nessuno.

2026-05-19 • via Nuitee
G
GIANNI • solo_traveller • it
5
E chi lo ha visto?
Pros:

Non saprei. Abbiamo dovuto alloggiare in un' altra struttura

Cons:

Ci è stato comunicato il cambio di struttura in un' altra zona di Firenze solo in tarda mattinata. Per esigenze personali avevamo prenotato in zona Santa Maria Novella e lo spostamento ci ha causato non pochi disagi

2026-05-18 • via Nuitee
E
Elda • couple • al
8
2026-05-17 • via Nuitee
O
Olivier D de Belgique • solo_traveller • be
9
2026-05-17 • via Nuitee
O
Olga • solo_traveller • de
10
Es war einfach wunderschön!
Pros:

Alles!

Cons:

Nichts

2026-05-15 • via Nuitee
R
ricardo • couple • ar
8
Pros:

Buen

Cons:

El sistema de apertura de puerta entrada y de habitacion

2026-05-14 • via Nuitee
S
Stefano • solo_traveller • it
5
2026-05-13 • via Nuitee
G
Gabriela • couple • ch
5
Hotek Borgo nie mehr. Stressig. Ersatz war mittelmässig.
Pros:

Das Hotel Borgo war geschlossen. Man hat uns kurzfristig umgebucht. Anscheinend wegen technischen Problemen.

Cons:

Wir mussten uns neu registrieren, was äusserst mühsam war während der Reise.

2026-05-12 • via Nuitee
F
Freddie • solo_traveller • gb
10
2026-05-10 • via Nuitee
T
Tonizetti • solo_traveller • it
8
2026-05-10 • via Nuitee
A
Aisha • couple • it
7
2026-05-10 • via Nuitee
P
Prins • solo_traveller • nl
1
Cons:

Geen contact kunnen krijgen met de accommodatie, na berichtje dat er geen warm water is. Na contact met booking.com zou de boeking geannuleerd worden. Echter nog steeds geen reactie van het hotel.

2026-05-05 • via Nuitee
H
Hubert • solo_traveller • de
8
2026-05-01 • via Nuitee
D
Daniel • couple • se
1
Dålig otrygg och man känner sig lurad
Cons:

Ofräscht hus, de tvingade oss att byta hotell till ett som var jättesvårt att hitta och ligger i en byggnad som luktar avlopp. Rummet ser fräscht ut men det är en dålig doft och huset känns inte trygg! Boka inte!

2026-04-30 • via Nuitee
D
De nitto • solo_traveller • it
8
2026-04-25 • via Nuitee
L
Lorenzo • couple • it
6
2026-04-22 • via Nuitee