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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Sauna
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Wheelchair accessible
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Kid meals
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby outdoor pool
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Golfing on site
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Tennis lessons on site
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Garage
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Swimming nearby
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Historical Charm and Modern Comforts
Experience the unique blend of historical architecture and contemporary touches at the Parador de Cuenca, located opposite the famous hanging houses. Relax in the interior patio or explore the stylish and comfortable accommodations within the former convent setting.
Leisure and Wellness Amenities
Cool off in the outdoor swimming pool or stay active in the on-site gym during your stay. Afterward, unwind in the sauna for a truly relaxing experience at the hotel.
Culinary Delights
Indulge in traditional Cuencan cuisine with the whole family at the hotel's on-site restaurant, offering a dining experience in style.
Book your stay at Parador de Cuenca for a memorable and relaxing getaway in historical Cuenca.
Please note that drinks are not included in the Half Board and Full Board rates.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, May 14, 2026 until Mon, Jun 15, 2026
Swimming pool: Closed from Tue, Sep 15, 2026 until Tue, Jun 15, 2027
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is needed) and costs EUR 25 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
Amazing views from the building. Interesting building. We had a nice bar meal in the cloisters and a drink in the rococo ceiling room.
The street parking was hard or quite expensive.
We expected it to be included in the price.
should have been a pleasant stay at a historic property in a beautiful if a particularly distasteful employee hadn't ruined my mood for my whole stay.
The lock to my door was broken and the imperious, self-important empty suit who appeared to be the front desk manager not only refused to admit the lock was broken, he implied that I was incompetent at opening doors. It's a historic property and the doors have old style metal keys. Well, when I first checked in the key wouldn't open the door. It just kept turning in circles in the cylinder. I got one of the cleaning staff who after fiddling with the lock, got me in, I hoped it was just a fluke, I left the room for a while, and when I went back up, my key wouldn't work again. Nothing would catch to open the lock, the key kept turning. I've experienced broken cylinders, which this obviously was. So I went downstairs and mentioned it to the guy at the desk who came up. It took him a few tries and he got the door open, claiming everything was OK. But it wasn't, and he should have known the cylinder was broken, He neither offered a change of room or to get a locksmith to check the lock. Later that evening the key somehow worked easily, by turning it slightly to the left, and I could feel the lock catch. But the next morning no matter how many tries I couldn't get the door open. I got a younger guy from the desk to come up to help. He had the same experience as me, key turning in circles, then after several tries somehow got it open. He said the lock was clearly broken and they'd get a locksmith to fix it after I checked out (It was a one night stay). Just as I was leaving the hotel I saw the joker who denied any problem and told him to look forward to my review and that his colleague could tell him the lock was broken after all. This person should not be in a public-facing position. People expect a certain level of service and respect at Paradores, not the disdain of some bureaucrat who practices wilful mendacity and poor public relations.
La vista
La atención en la recepción , muy poco atentas!!!
Emplacement exceptionnel
Le prix
Todo perfecto salvo limpieza que había ropa interior de otras personas en la habitación
Limpieza
Niets
We hadden (en hebben nog( autopech en konden daardoor niet naar het hotel. Wel betaald. We belden en legden de situatie uit en wilden heel graag verzetten, maar nee, dat moest 24 uur van te voren, toen hadden we nog geen autopech en dachten we te gaan.
Cómodo y confortable
El parking
El Parador, precioso y la ubicación excelente.
Desayuno excesivamente caro. Y falta de plazas de parking.
La chambre disposait d’une vue sur terrasse d’une maison voisine. Pas d’entretien de cet extérieur qui semblait abandonné côté hôtel
Posizione eccezionale
Struttura ottima
Staff poco gentile
Beautiful parador in a great location to explore the town.
Aussicht auf die Stadt und der Stil des Hotels, auch die Lage
Betten waren etwas unbequem
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