Hotel Interlaken

Hotels
8.9 (1766 reviews)
Höheweg 74 , Interlaken , CH
+41 33 826 68 68

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Delicious breakfast
Cons:
Cleanliness issues
Uncomfortable bed

Categories

Cleanliness
8.1
There are remnants of sunflower seed shells under the curtain and on the balcony left by the previous occupant, and they haven't been cleaned for three nights.
Service
9.3
Exceptional service! Staff is excellent and extremely helpful.
Location
9.3
Wonderful location! Close to train station and park.
Room Quality
8.8
Rooms were spacious and clean, with very nice aesthetics.
Amenities
8.8
Facilities provided are really good, with adequate options.
Value for Money
8.8
Standard quality for this hotel tier.
Food and Beverage
8.8
Delicious breakfast with a good variety of hot and cold items.
Overall Experience
9.3
Exceeded expectations in every way.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:21

Property Description

Historic Charm and Modern Comfort: Hotel Interlaken seamlessly combines its 14th-century heritage with modern amenities. The carefully renovated 4-star property near the Japanese Gardens offers free wired and wireless internet, cable TV, a safe, and a work desk in each room.

Culinary Delights: Indulge in Swiss and international cuisine at the Taverne restaurant, open daily during the summer from 16:00. Start your day with a delicious breakfast served fresh every morning.

Prime Location: Situated in the heart of Interlaken, just a short 5-minute walk from the Congress Centre and Eastern Train Station, Hotel Interlaken is the perfect base for exploring the city.

Experience the perfect blend of history and luxury at Hotel Interlaken. Book your stay now!

Important information:

Renovation Information (2026) Please note that renovation works will take place in spring 2026.
The entrance area in front of the hotel will be renovated during spring 2026. Some rooms may be affected by noise. The reception area will be renovated from October until December 2026.
The entrance will be clearly signposted during this time.
From then onwards, the hotel will operate with self check-in.
The lobby bar will be open during the daytime, and staff will be available to assist guests if needed.

Parking
A limited number of free parking spaces is available on site. Reservation is not possible.

Breakfast
Breakfast is served daily from 7:00 am to 10:30 am.

Pets
Pets are not allowed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.9
Based on 1766 reviews
Cleanliness: 8.1
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 9.3
H
Hamed • solo_traveller • om
4
2026-10-31 • via Nuitee
R
Roswitha • solo_traveller • ch
8
Pros:

gutes Frühstück, zentrale Lage

2026-10-30 • via Nuitee
F
Felix Andreas • solo_traveller • ch
10
2026-10-30 • via Nuitee
P
Pushkar Kulkarni • family_with_children • au
10
Pros:

We had a lovely stay. The room was clean and comfortable, the breakfast was enjoyable, and the location was convenient for exploring the area. A great experience overall—we would happily stay again!

Cons:

The only inconvenience was that our room had an accessible bathroom with no physical partition around the shower, so water spread across the bathroom floor when showering.

2026-10-29 • via Nuitee
Z
Zvi • couple • il
10
2026-10-29 • via Nuitee
M
Moacir • couple • br
10
2026-10-27 • via Nuitee
D
Dilara • family_with_children • tr
9
2026-10-26 • via Nuitee
J
Justin • solo_traveller • cn
10
Pros:

房间很干净，床很舒服

Cons:

早饭的选择太少

2026-10-26 • via Nuitee
P
Prince Effendy • family_with_children • my
9
2026-10-24 • via Nuitee
C
Claudio • family_with_children • ch
8
Gerne wieder
Pros:

Gute Lage, schönes Gebäude, gut unterhalten und eingerichtet.
Gutes WLAN, sehr bequeme Betten. Gutes Frühstück.
Sehr freundliches und genügend Personal

Cons:

Zimmer sind eher klein.
Reception wird gerade umgebaut, daher war der Empfang nicht gerade 4* mässig.

2026-10-24 • via Nuitee
R
Razan • couple • ps
9
Pros:

Location was amazing.. clean place .. breakfast fine.. staff at the reception were amazing ! Terrace is very beautiful

Cons:

Only thing ,,smoking is not allowed on terrace.. we knew that it was not allowed but we thought the terrace would be fine..

2026-10-23 • via Nuitee
A
Amna993 • solo_traveller • kw
10
2026-10-22 • via Nuitee
T
Terry • couple • ae
6
Decent. Not worth the money.
Pros:

Location is very centrally located. Reception staff was very sweet and helpful

Cons:

Breakfast was pathetic and they charge extra 7CHF for an omelette which I never heard in my life ever. Stayed in 500 hotels in 35 different countries. Quite shocking.
Services are dead in the evening.

2026-10-22 • via Nuitee
欣樺 • couple • tw
10
Pros:

這是我在瑞士住宿吃過最美好的早餐，房間簡單乾淨，1樓公共休息區有微波爐跟餐具還有咖啡！離東站車站步行約8-9分鐘，在旅遊的氛圍下，完美。

Cons:

沒有

2026-10-20 • via Nuitee
W
Wing Hong Daniel • couple • ca
9
2026-10-20 • via Nuitee
U
usharani • solo_traveller • my
10
I enjoyed my stay , the breakfast and the staffs that made us feel comfortable
Pros:

Location, cleanliness, very friendly and helpful staffs , in particular Teya

Cons:

The bath tub

A normal shower area would be easier for my knee pain

2026-10-20 • via Nuitee
S
Shaily • couple • in
10
2026-10-20 • via Nuitee
A
ABDALAZIZ • couple • kw
10
2026-10-18 • via Nuitee
G
Graeme • solo_traveller • au
10
The location is ideal, we lived sitting on the balcony & enjoying the view. The on-site restaurant & breakfast
Pros:

The charm and history

Cons:

We didn’t dislike anything except maybe the small singular lift (when more than 2 couples needed it)

2026-10-16 • via Nuitee
W
Wilson • couple • br
9
2026-10-16 • via Nuitee