Lenkerhof gourmet spa resort - Relais & Châteaux

Hotels
Relais & Châteaux
9.1 (911 reviews)
Badstrasse 20 , Lenk , ch

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Delicious food
Cons:
Cleanliness issues
Overpriced for the rating

Categories

Cleanliness
8.1
Some reviews mentioned dust and a musty smell indicating cleanliness could be improved.
Service
9.6
Many reviews indicated warm and attentive service from staff.
Location
9.6
The location received praise for its beautiful views and accessibility for mountain excursions.
Room Quality
9.1
Some rooms were described as beautiful, while others mentioned minor issues like outdated decor.
Amenities
9.1
Spa and amenities received a mixed response; some were satisfied, though improvements are needed.
Value for Money
8.6
Some felt the hotel did not meet expectations for a 5-star rating with current pricing.
Food and Beverage
9.1
Food quality was praised but noted as not extraordinary.
Overall Experience
9.6
Most reviews highlight a very positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:18

Property Description

Luxurious Wellness Facilities
Indulge in a range of modern wellness amenities at Lenkerhof Gourmet Spa Resort, from indoor and outdoor pools to saunas, steam baths, and hot tubs.

Gastronomic Delights
Choose from three exquisite restaurants offering a variety of culinary experiences, including the highly acclaimed gourmet restaurant Spettacolo and the traditional mountain restaurant Bühlberg.

Exclusive Room Features
Experience a peaceful night's rest in the elegantly furnished rooms, complete with complimentary alcohol-free minibar drinks.

Unwind in luxury at Lenkerhof Gourmet Spa Resort and book your stay for a memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

9.1
Based on 911 reviews
Cleanliness: 8.1
Service: 9.6
Location: 9.6
Room Quality: 9.1
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 9.6
L
LIN YA solo_traveller tw
10
2026-08-21 via Nuitee
P
Pierre Alain solo_traveller ch
10
Agréable séjour dans un endroit merveilleux
Pros:

L’amabilité du personnel , l’infrastructure et l’emplacement, ainsi que la zone Spa Wellness

Cons:

Rien, tout était parfait

2026-08-19 via Nuitee
T
Thomas couple ch
9
2026-08-18 via Nuitee
M
Monnerat couple ch
9
2026-08-17 via Nuitee
S
stephan solo_traveller fr
9
2026-08-16 via Nuitee
B
Bader couple kw
10
Great hotel i will repeat the visit
Pros:

The location of the hotel and the panoramic view is amazing the staff was friendly and hospitality from reception to the hotel restaurant thank you for all of you ( Daniele lori - Maria Magdalue - Sandra - and Omaima )

Cons:

Nothing

2026-08-15 via Nuitee
M
Michel couple ch
9
Merci au personnel pour ce moment de pause
Pros:

Le personnel est bien formé, intéressé et très serviable

Cons:

Le côté suranné de la décoration demande une mise à niveau pour un tel établissement

2026-08-13 via Nuitee
M
Messerli solo_traveller ch
9
2026-08-11 via Nuitee
G
Giancarmine couple ch
10
2026-08-11 via Nuitee
S
Sabine solo_traveller ch
10
Pros:

Tout

Cons:

C est tres tres cher

2026-08-10 via Nuitee
J
Jesper couple de
8
Pros:

The location was excellent, and the staff were exceptionally friendly, welcoming, and helpful throughout our stay.

Cons:

The hotel wing where our room was located looked very old and dated and certainly did not meet the standards one would expect from a five-star hotel. The coffee was also very disappointing. Both the cappuccino and espresso came from an automatic machine rather than being freshly prepared by a barista, which felt quite substandard for a five-star hotel. If you are a coffee lover, you will be very disappointed.

2026-08-08 via Nuitee
D
David couple ch
8
Eines der besten Hotels in den Alpen mit der schönsten Aussicht.
Pros:

Das Hotel bietet Hotellerie auf sehr hohem Niveau, mit vielen engagierten, freundlichen und kompetenten Mitarbeitenden.
Die Ausstattung ist weitestgehend modern und luxuriös. Die Küche ist fantastisch, das Käsebuffet absolut unübertroffen und das Frühstücksbuffet sehr reichhaltig.

Cons:

- Die Klimaanlage im Zimmer war sehr laut und kühlte zu wenig. Bei Abschalten tropfte Kondenswasser aufs Parkett, auch nachdem der Hausdienst eine Reparatur vorgenommen hatte.
- Die Betten waren ziemlich hart
- Die Auswahl an glutenfreien Broten habe ich in weitaus günstigeren Hotels schon reichhaltiger erlebt. Einmal war ein glutenfreies Aufbackbrötchen steinhart. Das dürfte eigentlich nicht passieren.
Aber das sind alles Details und das Personal war immer sehr prompt und hilfsbereit.

2026-08-03 via Nuitee
J
Jaap couple nl
10
2026-07-25 via Nuitee
M
Markus couple ch
9
2026-07-23 via Nuitee
C
Christina family_with_children ch
4
Hopefully the new owners will bring this hotel back up to the levels of the past.
Pros:

The Hotel is very clean and the area is safe and Lenk itself is very pretty and has a lot to offer in both winter and summer sports. We were fairly regularly staying at Lenkerhof for years - starting about 20 years ago, it was always top for gourmet meals, nice atmosphere and friendly staff. The spa is not large, but very nice, clean and not "kitschig" like many spas. Staff was always friendly, especially the young man who helped us with our luggage and valet for the car as well as the woman who checked us out, but over all not the same experience we had in the past.

Cons:

The hotel was very stylish 20 years ago, but has unfortunately not changed at all over the past years. The furnishings are outdated, some of which are showing the signs of time and the uniforms of the employees are as well outdated and looking shabby.......all of this could be over looked if everything else was still on spot, but the service is not at the same level as it was. Although the food in the main restaurant was delicious and prepared beautifully, the waiting time between courses was very long, the service at the end of both evenings just completely disappeared. After waiting over a half hour for someone to bring us a bill we finally stood up and had to ask to sign on our way out. Which is a shame as this is the last impression when leaving for the evening. The holes in the table cloth and napkins, the furniture looking worn and the windows of the dining room in desperate need of a cleaning is just not what is expected of a 5 star hotel.

2026-07-22 via Nuitee
V
Viviane family_with_children be
10
Impeccable
Pros:

Tout est parfait, personnel de grand qualité, j’y retournerais volontiers
Un hôtel qui ne laisse pas indifférent

2026-07-19 via Nuitee
C
Christian couple ch
8
2026-07-19 via Nuitee
T
Ton van de Staaij family_with_children ch
7
Pros:

Sehr schönes Wellness. Super Lage

Cons:

Reception bei Ankunft unfreundlich

2026-07-19 via Nuitee
Y
Yves couple ch
8
2026-07-13 via Nuitee
R
Rami solo_traveller il
10
2026-07-12 via Nuitee