Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options
Temperature control in rooms

Categories

Cleanliness
7.56
Bathrooms showed signs of neglect and cleanliness concerns were noted.
Service
8.53
Staff were described as friendly and professional.
Location
9.07
The location was consistently praised as perfect and very central.
Room Quality
7.52
Rooms are generally nice but some had issues with temperature control.
Amenities
8.05
Basic amenities were satisfactory but there were some complaints about breakfast variety.
Value for Money
8.01
Perceived value was acceptable for the price, with some room for improvement.
Food and Beverage
7.56
Breakfast variety was lacking, but some enjoyed the overall food quality.
Overall Experience
8.53
Overall experience was positive with a few major shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:04

Property Description

Unique Blend of Heritage
Hotel Art, nestled in Sarajevo near the historic Bascarsija, offers a unique fusion of Ottoman and Austro-Hungarian heritage, creating a captivating ambiance for guests.

Cultural Exploration
Explore the rich tapestry of Sarajevo's cultural diversity by visiting landmarks like the Gazi-Husrev Beg Mosque, Roman Catholic Cathedral, Orthodox Church, and Jewish Synagogue, earning the city the moniker "European Jerusalem".

Culinary Delights
Indulge in a gastronomic journey at Maroko Restaurant within the hotel, where a blend of French, Italian, Bosnian, and Arabic cuisines awaits, promising a delightful dining experience.

Book your stay at Hotel Art now to immerse yourself in history, culture, and exquisite dining experiences.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Location

Guest Reviews

8.1
Based on 976 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.53
P
Piotr solo_traveller pl
10
Pros:

Polecam blisko starego miasta

2026-08-15 via Nuitee
H
hnoeimi solo_traveller us
8
Pros:

Location, 24- hour reception, staff especially Amina and Ana who were very helpful.

Cons:

Rooms need maintenance.

2026-08-15 via Nuitee
B
Branislav extended_group sk
5
Stayed over the weekend, unable to fall asleep till midnight due to weddings in front of the hotel, shower, flickering l
Pros:

Distance to Centre, parking

Cons:

noise from the weddings, not working air condition, run down bath

2026-08-15 via Nuitee
M
Meris couple at
10
2026-08-14 via Nuitee
E
Emrah couple ba
7
2026-08-14 via Nuitee
H
Hakan engin couple tr
7
Otel çok iyi olmasa da konum süper
Pros:

Konum

Cons:

Buzdolabı çalışmıyor, banyo da sorunlar vardı

2026-08-13 via Nuitee
D
Damir couple se
5
Gör bättre reklam än vad dom är
Pros:

Nära till gamla stan

Cons:

Dålig frukost och parkeringen man betalar 15 euro natten var väldigt trång att ta sig in och ut med bilen . Har man en liten Golf så kanske det inte är problem

2026-08-13 via Nuitee
A
Amar couple de
5
2026-08-13 via Nuitee
A
Abdalrahman couple de
10
Pros:

location, breakfast and staff

Cons:

bathroom has always a high airvaccum voices, too high room 12 , first floor

2026-08-12 via Nuitee
G
giorgio couple it
7
Pros:

Posizione ottima, buona colazione, cortesia, parcheggio

Cons:

Camera un po’ vecchia, climatizzatore rumoroso, box doccia parzialmente rotto non all’altezza della struttura

2026-08-12 via Nuitee
A
Alexander Eder solo_traveller at
8
Pros:

Optisch sehr ansprechendes Hotel, Top Lage direkt im Zentrum

Cons:

Obwohl ich schon bei der Reservierung und beim Check-In angegeben habe, dass ich bereits um 5h in der Früh aufbreche, war kein Lunchpaket vorbereitet und zusätzlich musste ich mir das Brot selbst kaufen, da das Hotel noch kein Brot um 5h zur Verfügung hatte.

2026-08-11 via Nuitee
D
Daniel couple pl
10
Pros:

Położenie przy głównym deptaku, restauracjach, ogólnie centrum👍

2026-08-11 via Nuitee
F
Federico solo_traveller it
4
A great location but not 4* rooms
Pros:

The position in the city centre.
The breakfast was good.

Cons:

The safe was blocked closed. I asked the reception to open it but they didn’t manage to.
There was not even a bottle of water in the room at the arrival and the frigobar was empty. There was not a lamp next to the bed so it was necessary to walk in the dark after switching the lights off at the room entrance. The bad sheets smaller than the mattress. The yellowed pillowcase. The headboard of the bed not fixed. The broken shower cabin. The sink plug missing. The old shower head.

2026-08-11 via Nuitee
S
Sebastiaan solo_traveller dk
9
Fantastic for our short stay
Pros:

We were really pleased with Hotel Art. It's located excellently next to the old town of Sarajevo - everything was within walking distance. The staff were friendly and super helpful. The rooms appeared to be renovated, and were clean and comfortable. The breakfast was fine, we were happy to have any included in the price.

Cons:

The bathrooms are a bit outdated, thats our main gripe.

2026-08-10 via Nuitee
E
Elena couple it
6
Pros:

Bene la colazione è la posizione centrale

Cons:

Bagno piuttosto vecchio, pulizia non completamente adeguata. L’ultimo giorno non hanno pulito la camera né cambiato gli asciugamani.

2026-08-08 via Nuitee
V
Vanja solo_traveller ba
7
Fair
Pros:

The staff was amazing

Cons:

Airconditioning was broken, shower cabin as well, breakfast was more than underwelming

2026-08-08 via Nuitee
U
Uğur couple tr
1
Bad and a terrible experience.
Pros:

The location of the hotel was good.

Cons:

Unfortunately, this was a very disappointing stay. I woke up at around 3:00 a.m. feeling itchy and was shocked to find a cockroach on my bed. Finding a cockroach in the room is bad enough, but finding one on the bed is completely unacceptable and raises serious concerns about cleanliness and hygiene.

At around 6:45 a.m., I was woken up again by people loudly moving tables outside. The hotel staff could have easily intervened and asked them to keep the noise down.

The pillows were also very uncomfortable, but honestly, everything else became irrelevant after finding a cockroach on my bed. Unfortunately, I cannot recommend this hotel based on my experience.

2026-08-08 via Nuitee
C
Chantal couple fr
8
Très bon séjour
Pros:

Emplacement idéal

2026-08-07 via Nuitee
A
Adis couple at
1
2026-08-07 via Nuitee
B
Blazok solo_traveller hr
9
2026-08-07 via Nuitee