Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options
Temperature control in rooms

Categories

Cleanliness
7.56
Bathrooms showed signs of neglect and cleanliness concerns were noted.
Service
8.53
Staff were described as friendly and professional.
Location
9.07
The location was consistently praised as perfect and very central.
Room Quality
7.52
Rooms are generally nice but some had issues with temperature control.
Amenities
8.05
Basic amenities were satisfactory but there were some complaints about breakfast variety.
Value for Money
8.01
Perceived value was acceptable for the price, with some room for improvement.
Food and Beverage
7.56
Breakfast variety was lacking, but some enjoyed the overall food quality.
Overall Experience
8.53
Overall experience was positive with a few major shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:04

Property Description

Unique Blend of Heritage
Hotel Art, nestled in Sarajevo near the historic Bascarsija, offers a unique fusion of Ottoman and Austro-Hungarian heritage, creating a captivating ambiance for guests.

Cultural Exploration
Explore the rich tapestry of Sarajevo's cultural diversity by visiting landmarks like the Gazi-Husrev Beg Mosque, Roman Catholic Cathedral, Orthodox Church, and Jewish Synagogue, earning the city the moniker "European Jerusalem".

Culinary Delights
Indulge in a gastronomic journey at Maroko Restaurant within the hotel, where a blend of French, Italian, Bosnian, and Arabic cuisines awaits, promising a delightful dining experience.

Book your stay at Hotel Art now to immerse yourself in history, culture, and exquisite dining experiences.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Location

Guest Reviews

8.1
Based on 999 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.53
S
Sonja • couple • at
9
charmantes Hotel mit sehr gutem Frühstück im Herzen Sarajevos
Pros:

Die Lage des Hotel ART ist einfach perfekt. Der bewachte Parkplatz mit Schranke befindet sich direkt vor dem Hotel.
Um die Ecke ist man sowohl in der Altstadt, als in die andere Richtung im neuen Stadtteil von SARAJEVO.
Das Zimmer ist ok, die Beleuchtung könnte etwas heller sein. Das Badezimmer muss dringend erneuert werden, das entspricht keinem 4 Sterne Niveau und ist einfach sehr abgewohnt.
Das Personal - speziell an der Rezeption - ist sehr freundlich & kompetent.
Das Frühstück lässt keine Wünsche offen, vom Obst über frische Weckerl & Brot und sehr leckere (vermute alles frisch aufgebacken) Croissants und Muffins - alles da. Eine leckere Wurst- und Käseauswahl, etwas Gemüse, Säfte und sehr guter Kaffee in allen Variationen.
Das Ambiente im hauseigenen Restaurant MAROKKO ist ungewöhnlich für Sarajevo, aber wunderschön.

Cons:

Das Badezimmer und der abgewohnte Teppichboden im Zimmer. Die Klimaanlage bräuchte ev. mal eine Revision :-)

2026-09-16 • via Nuitee
R
Roman • extended_group • si
6
2026-09-14 • via Nuitee
M
Miloš • couple • sk
7
Pros:

Na prespanie na jednu noc dobré. Blízkosť samotného centra starého mesta. Možnosť parkovania.

Cons:

Nedostupný ovládač klimatizácie. Napriek sľúbenej náprave recepčnou o dodaní náhradného ovládača - neudialo sa, dodaný nebol.

2026-09-13 • via Nuitee
J
Jelena • couple • dk
3
2026-09-12 • via Nuitee
D
Davor • couple • hr
8
2026-09-11 • via Nuitee
F
Fuad • solo_traveller • ro
6
2026-09-11 • via Nuitee
I
Ivan • couple • me
10
2026-09-08 • via Nuitee
L
Luxka84 • solo_traveller • at
8
Pros:

Lage top, freundliches Personal

Cons:

Dusche sehr alt, Zimmer schon abgewohnt

2026-09-06 • via Nuitee
M
Mohamad Nidal • family_with_children • gb
7
Great location and staff but in desperate need for updates
Pros:

The location was perfect, very close to the Old Town and the grand Gazi mosque. The staff at reception and breakfast were incredibly friendly and helpful.

Cons:

the rooms and facilities are quite old. We had to change rooms a couple of times due to issues with air conditioning. Breakfast was also the same every day during our five-night stay and could have been better.

Overall, the excellent location and amazing staff make it reasonable value for money, although the extra charge for parking was disappointing

2026-09-06 • via Nuitee
Z
Zilvinas • couple • lt
7
Cons:

iki 2 am po langais vyko vestuves restorane, labai triuksminga, neimanoma miegoti. Po 23 val. reiketų sumazinti muzikos garsa

2026-09-02 • via Nuitee
H
Harmen • extended_group • nz
4
disappointed, this hotel has lot to learn about Tourism
Pros:

Location

Cons:

Booking was not recorded as placed, staff rude, shower ceiling all flaky, aircon not working, which after some hassle they offered an other room. on exit check all OK, staff said yes all sorted, later on got abusive messages for payment which we made via bank transfer later the same day . Price very much over priced for what is delivered

2026-09-02 • via Nuitee
E
Emily • solo_traveller • gb
8
2026-09-02 • via Nuitee
A
Alessandro • extended_group • it
9
Pros:

Posizione eccellente, colazione abbondante e curata

Cons:

In una della stanza prenotare l’acqua è mancata durante La notte. Un disagio notevole.

2026-09-01 • via Nuitee
J
Jean-Marc • solo_traveller • fr
4
Un séjour très décevant
Cons:

Réception au premier étage avec de nombreuses marches (très pénible pour les PMR). Réceptionnistes très distantes et d'aucune aide. Entrée de l'hôtel en zone piétonne inaccessible en voiture.
Mauvaises indications sur l'accès au parking (ruelle indiquée non répertoriée sur le navigateur). Petit-déjeuner inclus mais servi dans un établissement de l'autre côté du boulevard et choix asse limité.

2026-09-01 • via Nuitee
M
Mikis • family_with_children • nl
8
2026-09-01 • via Nuitee
D
Danijel • couple • ch
9
Tolles Wochenende mitten in der Baščaršija
Pros:

Das Personal und die Lage waren perfekt

Cons:

Dusche

2026-08-31 • via Nuitee
A
Abdurrahman • couple • de
6
Außer Lage, sollte man nichts besonderes erwarten.
Pros:

Nur die Lage

Cons:

Klima ging nicht, etwas forsche Rezeptionistin und alles in die Jahre gekommen….. Hotel sollte mal renoviert werden.

2026-08-31 • via Nuitee
G
Giuseppe • solo_traveller • it
9
2026-08-31 • via Nuitee
A
Aydın • couple • tr
5
Pros:

Konum ,otopark

Cons:

Kahvaltı vasat odalar eski

2026-08-31 • via Nuitee
M
Mirko • extended_group • si
8
2026-08-30 • via Nuitee