Hotel Villa Nova

Hotels
8.4 (347 reviews)
7 Primorska St. , Neum , ba

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
High parking fees
Inconsistent room quality

Categories

Cleanliness
7.73
Some reviews indicated issues with the upkeep, especially related to amenities.
Service
8.7
Staff was generally seen as helpful and professional, despite a few negative interactions.
Location
9.24
Great location near the beach and local attractions, as outlined in several reviews.
Room Quality
8.19
Most rooms were well-equipped, but there were inconsistencies noted, such as outdated rooms.
Amenities
8.72
The hotel features worthwhile amenities, though some require paid access.
Value for Money
7.68
Some guests felt prices were too high for the offered services, especially regarding parking.
Food and Beverage
8.23
Food was generally enjoyed, with some comments on breakfast quality being decent.
Overall Experience
8.7
Most guests expressed overall satisfaction with their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:26

Property Description

Scenic Location

  • Surrounded by pine forest with a view of the Adriatic Sea
  • Private beach for exclusive guest use

Award-Winning Accommodation

  • Winner of "Best 'Aparthotel' in Bosnia and Herzegovina"
  • Double rooms and apartments with kitchen for families

Conference Facilities

  • Modern equipment for up to 30 delegates
  • Ideal venue for meetings and events

Book now to experience the award-winning hospitality at Hotel Villa Nova, and enjoy a relaxing stay in Neum!

Important information:

Both EUR and the convertible Marka (BAM) are accepted at the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SJJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    People 12 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 5 per day.

Location

Guest Reviews

8.4
Based on 347 reviews
Cleanliness: 7.73
Service: 8.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.7
W
Wolfgang solo_traveller at
9
Hotel mit Ausblick
Pros:

Das Zimmer mit Balkon und Meerblick war ordentlich, die Klimaanlage hat funktioniert und der Ausblick aufs Meer ist traumhaft! Parkgarage im Haus.

Cons:

Die vielen Stufen die vom Zimmer bis zum Meer führen - aber das ist leider nicht vermeidbar. Ebenso die Stufen innerhalb des Restaurants.

2026-07-04 via Nuitee
T
Tonje solo_traveller no
8
Pros:

Placed close to the water and restaurants. The staff are helpful.

Cons:

The matress and pillow were a big hard for me, but my husband loved it.

2026-07-03 via Nuitee
M
Mohammad family_with_children us
10
This hotel checks all the boxes. Highly recommended.
Pros:

This hotel checks all the boxes. Highly recommended.

Cons:

Car parking should be free to the customers.

2026-07-03 via Nuitee
A
Aljić solo_traveller ba
10
2026-06-28 via Nuitee
A
Ajsa family_with_children ba
10
Hotel je prelijep zaista
Pros:

Moderno uredjen hotel kod kojeg je svaki detalj pazljivo biran
Osoblje je jako ljubazno

Cons:

Udaljenost od mora

2026-06-28 via Nuitee
M
Milijana family_with_children ba
9
2026-06-28 via Nuitee
C
Christian solo_traveller de
10
Pros:

Personal hervorragend, Rezeption wie Restaurant

Cons:

Schlecht ausgeschildert für die Anfahrt im Ort

2026-06-27 via Nuitee
B
Bjarni solo_traveller is
9
Great for relaxation
Pros:

Perfectly close to the sea.

2026-06-27 via Nuitee
A
Amina couple ba
9
2026-06-27 via Nuitee
P
Przywara couple de
8
War schön.
Cons:

Leider war Frühstück im geschlossenen Raum serviert und nicht auf der Terrasse zum Meer.

2026-06-26 via Nuitee
F
Fadil couple de
10
Ein perfekter und gelungener Urlaub mit einem großen Wohlfühlfaktor!
Pros:

Es war einfach super.Die Zimmer gemütlich,sauber,klimatisiert und geräumig.Der Strand gepflegt und mit Liegestühlen und Sonnenschirmen ausgestattet.Das Frühstück reichhaltig,auch das Abendessen,das man zubuchen konnte.Das Personal sehr aufmerksam und gepflegt und vor allem freundlich.Anliegen wurden direkt bearbeitet.Angefangen von der Rezeption(Davor),den Servicekräften Niksa und Ado und den Reinigungskräften.Ein durchweg professionell geführtes Familien-Hotel in dem Wohlfühlen angesagt ist.Kommen auf jeden Fall und gerne wieder. Pozdrav!Bis zum nächsten Mal!

2026-06-16 via Nuitee
H
Hilde extended_group no
8
Pros:

God frokost.Beliggenhet med direkte adgang til sjø.

Cons:

Aircondition var av. Høg musikk fra nærområdet.

2026-05-26 via Nuitee
S
Svetlana solo_traveller rs
10
2026-05-03 via Nuitee
T
Tijana solo_traveller nl
8
You can hear the sea
Pros:

Location

Cons:

Food

2026-04-25 via Nuitee
A
abdulrahman couple ba
10
Pros:

Excelent

2026-01-19 via Nuitee
V
Vahid family_with_children at
8
2026-01-19 via Nuitee
R
Rafał extended_group pl
9
Miły hotel z miłym personelem!
Pros:

Świetna lokalizacja, super pomocny personel, pokój z widokiem na morze świetny! Hotel ma swój parking, dobre śniadanie w cenie.

Cons:

Budynek przy samym morzu nie dla osób z kłopotami z poruszaniem się- dużo schodów. Nam to kompletnie nie przeszkadzało, ale warto wiedzieć.

2025-09-19 via Nuitee
D
Danijela couple si
10
2025-09-09 via Nuitee
A
Ali extended_group au
7
Nije savršeno, ali radi posao
Pros:

I really liked my stay at Hotel Villa Nova in Neum. The location was very central, making it easy to get around and enjoy the town. One of the highlights was the amazing swimming hub that’s available exclusively for hotel guests — it made the stay feel extra special. The breakfast was decent and satisfying, and I really enjoyed the nice view from the balcony, which added a relaxing touch to the experience.

Cons:

There were a few aspects of my stay at Hotel Villa Nova that I didn’t enjoy. The on-site parking was extremely tight, and on one occasion we were boxed in by another car. Since the staff couldn’t locate the owner, we ended up having to crawl in through the trunk just to reach the driver’s seat, which was very inconvenient. Another issue was the inconsistency in the rooms — I booked with a friend, and while my room was fine, his was severely outdated and old, despite us both paying the same price. Lastly, while the staff were cordial to my Balkan friend, their attitude toward me as an English speaker unfortunately felt hostile, which made parts of the experience uncomfortable.

2025-09-08 via Nuitee
C
Claudia extended_group it
8
2025-09-07 via Nuitee