Hemus Hotel Sofia

Hotels
7.8 (811 reviews)
25, Cherni Vrah Blvd. , Sofia , bg
+359 2 816 5000

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
Lift / Elevator
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Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Rooms need renovation

Categories

Cleanliness
6.8
Multiple mentions of cleanliness issues including mold and unclean bathrooms.
Service
8.8
Staff was described as nice and friendly in several reviews.
Location
9.3
The hotel's location is frequently praised, with easy access to metro and attractions.
Room Quality
6.3
Reviews indicated rooms were dated and in need of renovation.
Amenities
8.3
General amenities like the lobby and bar were mentioned positively.
Value for Money
7.3
Some reviews indicated that the hotel is not luxurious for the price.
Food and Beverage
7.8
Breakfast received mixed reviews, with some saying it was good but not great.
Overall Experience
7.8
Guests expressed satisfaction overall, but with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:05

Property Description

Luxurious Rooms with Modern Amenities
Hotel Hemus offers elegant rooms with minibars, cable TV, and free internet access. Each room boasts individually-controlled air conditioning for ultimate comfort during your stay.

Diverse Dining Options
Indulge in a culinary journey at the elegantly decorated restaurant serving international and local cuisine. For entertainment, visit the on-site casino and night club.

Convenient Location and Parking
Situated opposite the City Center Sofia shopping centre, the hotel is near major attractions like the National Palace of Culture and Alexander Nevski Cathedral. Additionally, guests can easily access the European Union Metro Station. Parking in the guarded garage is available for an extra fee.

Experience luxury and convenience at Hotel Hemus - book now for an unforgettable stay!

Important information:

Please note that the credit card used for booking must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in.

Please note that payment must be made upon check-in
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

7.8
Based on 811 reviews
Cleanliness: 6.8
Service: 8.8
Location: 9.3
Room Quality: 6.3
Amenities: 8.3
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 7.8
Q
Queji • solo_traveller • bg
7
Pros:

El baño limpio, la vista y la chica de la recepción, del 20 de Agosto, ya que fue muy empática: el volúmen del TV no trabajaba por unas horas y vino a la habitación a arreglarlo y por las molestias, me dejó quedarme hasta las 13. Muchas gracias!

Cons:

El aire acondicionado sonaba mucho y si lo aoagaba hacia calor. Si abría la ventana, había mucho ruido desde la avenida principal. Las mujeres que limpian comienzan a hacer bulla desde las 730 am, cuando alli dice que la limpieza comienza a las 9 y me despertaron. Una de las mujeres que limpia, de cabello corto negro, me tocaba la puerta cada 20 min, desde las 10 am, preguntándome cuando me iba, de verdad son muy irrespetuosas y tenia que perder tiempo cada vez que tocaba la puerta, sin sentido!

2026-08-22 • via Nuitee
V
Vasileios • solo_traveller • gr
8
Value for money.
Pros:

All good.

Cons:

The lack of operating air-conditioning.

2026-08-22 • via Nuitee
N
Nikolay • couple • bg
8
2026-08-22 • via Nuitee
N
Nikolay • couple • bg
8
2026-08-22 • via Nuitee
N
Nikolay • couple • bg
8
2026-08-22 • via Nuitee
N
Nikolay • solo_traveller • bg
8
2026-08-22 • via Nuitee
Z
Zornitsa • solo_traveller • bg
3
2026-08-19 • via Nuitee
T
Tatyana • extended_group • bg
10
2026-08-12 • via Nuitee
Стилиян • solo_traveller • bg
9
2026-08-10 • via Nuitee
B
Boyan • couple • bg
5
2026-08-09 • via Nuitee
ЕВЕЛИН • solo_traveller • bg
10
Pros:

Местоположението.

2026-08-09 • via Nuitee
A
Aleksandar • solo_traveller • bg
6
2026-08-06 • via Nuitee
Q
Queji • solo_traveller • bg
9
Agradable y cómodo🙂🙂
Pros:

La habitación era muy cómoda. La vista desde el piso 10🤩, la cama, la TV, ubicación, etc

Cons:

La señora que limpiaba empujó el carrito de limpieza tan fuerte que me despertó a las 825, cuando allá se indica que la limpieza comienza a las 9 y yo me acoste tarde trabajando con mi laptop y hacia mucho ruido.

2026-08-04 • via Nuitee
N
Nadezhda • solo_traveller • bg
10
2026-08-03 • via Nuitee
V
Valentin • solo_traveller • bg
2
Pros:

Усмихнат персонал.

Cons:

Не работеше климатика.

2026-08-02 • via Nuitee
N
Nataliya • solo_traveller • bg
9
Перфектен от години!
Pros:

Редовно избирам Хемус, заради локацията и удобствата.

Cons:

Нямам забележки.

2026-08-02 • via Nuitee
N
Nabeel • solo_traveller • ae
10
Every thing was on point very good inviroment and just perfect
Pros:

Their staff was owesome and very professional

Cons:

They should keep at least water of bottle in the room for at least first day for their guest

2026-07-24 • via Nuitee
Рангелова • solo_traveller • bg
6
2026-07-21 • via Nuitee
B
Brnimira • solo_traveller • il
7
2026-07-19 • via Nuitee
K
Kristijan • solo_traveller • mk
7
2026-07-19 • via Nuitee