Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Beautiful room quality
Cons:
Service issues at reception
Breakfast restrictions

Categories

Cleanliness
8.41
Comments on cleanliness were mostly positive, but one review noted frustrations with service quality.
Service
9.38
Service included pleasant experiences, but there were specific complaints regarding reception service.
Location
9.92
The location received praise for its proximity to attractions and beautiful scenery.
Room Quality
9.37
Guests highlighted the comfort and modernity of the rooms.
Amenities
9.4
Spa area and pool received positive mentions, enhancing the overall experience.
Value for Money
8.36
Complaints about breakfast restrictions contributed to a lower perception of value.
Food and Beverage
8.91
Breakfast and dining options were generally well-received, but restrictions affected the experience.
Overall Experience
9.88
General sentiments were highly positive despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:36

Property Description

Luxurious Accommodations and Spa Facilities

Grandhotel Pupp, steeped in history since 1701, offers opulent rooms with stunning frescoes and chandeliers. The exclusive spa boasts a variety of treatments and features a serene pool, saunas, and a salt cave for ultimate relaxation.

Culinary Delights and Entertainment

Indulge in Czech delicacies and international fare at the hotel's restaurants, including evening entertainment at Becher's Bar and Little Dvorana. Enjoy traditional desserts at Café Pupp and savor them on the charming summer terrace.

Historic Significance and Celebrity Guests

Immerse yourself in the rich history of Grandhotel Pupp, once frequented by renowned figures like Goethe and Bach. Experience a touch of glamour and elegance at this iconic establishment.

Experience the grandeur and legacy of Grandhotel Pupp - book your stay now for an unforgettable retreat.

Important information:

Please note that the dress code of the hotel is smart casual.

Please note that the entry to the wellness centre for children up to 14 years accompanied by parents is possible between 08:00 and 18:00 daily.

Please note that the entrance to the pool is only possible with the swimsuit according to the European standard.

The room rate applies for max. 2 persons in 1 room. The services for a child or a person on an extra bed should be purchased individually.

The gala dinner for 31.12. is included in the price for 2 people.


Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 60 per person per night when using an existing bed.
    People 4 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

9.2
Based on 10421 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.92
Room Quality: 9.37
Amenities: 9.4
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.88
T
Thorsten extended_group de
9
Pros:

Lage super, tolle Atmosphäre

Cons:

Die normalen Zimmer sind hochwertig, aber normale Zimmer. Um wirklich auch im Zimmer das Flair des Hotels zu haben, würde ich nächstes Mal eine höhere Kategorie buchen.

2026-06-20 via Nuitee
U
Ursula und Jakob couple ch
10
Super!!
Pros:

Das ist eine unglaubliche Unterkunft! Alles wunderbar!

2026-06-20 via Nuitee
S
Sara solo_traveller gb
10
Pros:

The whole hotel and experience was amazing. Can't wait to come back and stay for longer.

2026-06-20 via Nuitee
S
Sona extended_group sk
8
2026-06-20 via Nuitee
F
Frank solo_traveller de
10
2026-06-20 via Nuitee
Z
Zuzana couple sk
10
2026-06-20 via Nuitee
D
Dietmar couple at
9
Das 325 Jahre alte Grandhotel ist ein besonderes Erlebnis, wenn auch nicht alles perfekt ist.
Pros:

Freundliches zuvorkommendes Personal und Zimmerservice in einem 325 Jahre alten Grandhotel mit viel Patina.

Cons:

Zimmer auf Grund der alten Mauern nur schlecht geheizt. Swimmingpool für die sonstige Größe des Hotels eher klein.

2026-06-20 via Nuitee
V
Viacheslav couple ua
10
2026-06-19 via Nuitee
J
Jean-Malo couple fr
9
2026-06-19 via Nuitee
T
Tamás family_with_children hu
10
2026-06-19 via Nuitee
P
Petr couple cz
10
Luxus každým coulem.Za 2.roky na kulaté výročí dorazíme na déle 👍👍
Pros:

Bylo to naprosto luxusní ubytování.Vsem doporučuji

Cons:

Nic

2026-06-19 via Nuitee
T
Tibor couple sk
10
2026-06-19 via Nuitee
P
plysacek solo_traveller cz
10
Pros:

Skvost mezi hotely,služby, prostředí, welnesko, bazén, prostě puup nemá zatím u mě v ČR konkurenci nemá, sice jsem nebyl v thermalu ale pro mě I dcerku je puup v hotelech na 1 miste přístup personálu jako u prezidenta republiky k hostum všem děkuji recepci,cisnikum, kucharum, no prostě jsem jednicky nooooo hihihi děkuji z celého srdce za nádherný zážitek sice mám malý plat ale booking mi umoznil cenu na noc I s dcerkou v tomto hotelu za 3400kc se snídani a to neslo odolat této nabidce, sice to bylo z ne na po ,ale dostal jsem v práci dovolenou na tento zážitek takže všechno jde doporucuji celému cesku děkuji s pozdravem pavel sabo z Litoměřic

Cons:

Že musím odjet byl jsem tam do poslední minutky

2026-06-19 via Nuitee
E
Eliška extended_group cz
10
2026-06-18 via Nuitee
T
Tom couple de
10
Gerne wieder
Pros:

Service

Cons:

Leider war unser Zimmer ausserhalb des Stammhauses

2026-06-18 via Nuitee
A
Anna solo_traveller ru
10
2026-06-18 via Nuitee
C
Christiane solo_traveller de
8
Pros:

Sehr schönes Hotel - mit Geschichte-
Gutes Frühstück, sehr freundliches Personal vom parkwächter, den pagen, Zimmermädchen, den Gastrodamen, Portier und und...
Hilfsbereit besonders mir als behinderter Person gegenüber. Kann ich nur loben. Habe es leider zeitlich nicht geschafft mir das Casino anzusehen, muss ich wohl beim nächsten Aufenthalt nachholen.

Cons:

Der Kandelaber, der die ganze Nacht leuchtete. Da wir immer mit offenem Fenster und Gardinen schlafen... war es sehr hell im Zimmer. Wunderte mich darüber, dass im Bad der Toilettensitz keine Absenkautomatik hatte (kleiner Sprung im Material)

2026-06-18 via Nuitee
T
TALI couple il
10
מושלמת
Pros:

האמת שהכל.
מיקום מעולה שירות מדהים והמלון אמאלה מדהים

2026-06-18 via Nuitee
S
Sari couple fi
10
2026-06-18 via Nuitee
L
Luise couple de
10
Ein wunderschönes Hotel, mit exzellentem Service.
Pros:

Ein geschichtsträchtiges Hotel, mit super Service, dieses Mal hatten wir ein Zimmer an der Riverside, was trotz der vielen Touristen sehr ruhig war.

Cons:

Die Auswahl an vegetarischen Speisen ist weiterhin begrenzt, und kam erstmal der Türgriff im Zimmer entgegen.

2026-06-18 via Nuitee