Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cozy rooms
Good food options
Cons:
Some cleanliness issues
Pool area small
Noise complaints

Categories

Cleanliness
8.6
Several guests noted cleanliness positively, but some had issues such as odors in rooms.
Service
9.57
Most reviews praised the staff's friendliness and helpfulness.
Location
10
Guests consistently mentioned the location as a highlight due to its proximity to attractions.
Room Quality
9.06
Rooms were described as cozy and comfortable, although there were mentions of noise in certain areas.
Amenities
8.59
Amenities were favorable, but some areas like the pool were noted as needing improvement.
Value for Money
9.05
General sentiment was positive, although some guests expected more from breakfast offerings.
Food and Beverage
9.1
Food quality received positive feedback, with some room for improvement mentioned regarding breakfast.
Overall Experience
9.6
The overall sentiment was positive with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:08

Property Description

Luxurious Accommodation with Stunning Views

Situated at the base of Table Mountain, Cloud 9 Boutique Hotel and Spa offers modern rooms with Nespresso machines and breathtaking views of the iconic mountain. The hotel's rooftop bar provides a panoramic view of the city, while the on-site restaurants cater to all tastes.

Relaxation and Wellness Amenities

Guests can unwind at the spa with a sauna and various treatments, or soak in the plunge pools and hot tub. The hotel's sun deck is perfect for lounging, and the reception is available 24/7 to cater to all needs.

Convenient Location and Exceptional Service

Within walking distance of popular attractions and trendy streets, Cloud 9 Boutique Hotel and Spa also offers assistance with airport transfers and local tours, ensuring a seamless and enjoyable stay. Book now to experience luxury and comfort in Cape Town.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for ZAR 1,100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs ZAR 100 per day.

Location

Guest Reviews

9.2
Based on 1255 reviews
Cleanliness: 8.6
Service: 9.57
Location: 10
Room Quality: 9.06
Amenities: 8.59
Value for Money: 9.05
Food and Beverage: 9.1
Overall Experience: 9.6
L
Liiisssschen • solo_traveller • de
10
Pros:

Lage und Ambiente sind super.
Wir haben uns rundum wohl gefühlt. Toller service.
Das beste war die Dusche am Abflugtag. Spät abends hat man uns noch Handtücher und dusche zur verfügung gestellt.

2026-06-12 • via Nuitee
A
Ann-Christine • couple • de
10
2026-06-11 • via Nuitee
B
Barry • solo_traveller • au
10
Cape town gem
Pros:

Loved the building internal style and room nice. Staff very helpful and attentive especially in meals area. We had a dinner that was fantastic, very gourmet but at attractive prices. In nice neighbourhood with plenty of restaurants. A cheap into trip into city

Cons:

Nothing.

2026-06-10 • via Nuitee
L
luca • solo_traveller • it
10
2026-06-08 • via Nuitee
M
Metin • couple • de
8
Pros:

Die Lage und Sauberkeit waren sehr gut

2026-06-08 • via Nuitee
K
Keila • couple • mz
10
2026-06-07 • via Nuitee
C
Caroline • solo_traveller • gb
8
2026-06-05 • via Nuitee
D
Durk • solo_traveller • nl
10
Fantastisch verblijf in Kaapstad in een ontzettend leuk hotel met geweldig personeel!
2026-06-01 • via Nuitee
R
Rayhaan • couple • za
10
2026-05-29 • via Nuitee
K
kenneth • couple • us
10
Will stay there again on my next visit to Cape Town
Pros:

Central location, great employees, wonderful room. A gem in the middle of Cape Town. Excellent parking option

Cons:

Nothing

2026-05-27 • via Nuitee
A
Anja • solo_traveller • de
9
Top 👍
Pros:

Einfach sehr empfehlenswert, super Personal, einfach klasse

2026-05-26 • via Nuitee
V
VeroB • solo_traveller • no
10
Superb service, luxury experience at bargain price
Pros:

Excellent hotel with world class service. Truly the best service I have ever received at a hotel. This is a luxury experience at a great price. The staff is magnificent, the beds are super comfy and the location is superb. Would highly recommend this place. Great value for money. I will definitely be coming back here.

2026-05-26 • via Nuitee
H
Harm • couple • nl
9
Mooi centraal gelegen hotel vlak bij Kloof Street
Pros:

Mooie, centrale locatie in Kaapstad, op slechts een paar minuten lopen van Kloof Street met veel leuke restaurants, cafés en winkels. Ideale uitvalsbasis om de stad te ontdekken. Extra pluspunten zijn de rooftopbar met uitzicht op de Tafelberg en het erg vriendelijke personeel.

Cons:

Het enige minpunt dat wij hebben ervaren was dat geluid van een douche van de aangelegen kamer in de ochtend behoorlijk hoorbaar was in onze kamer, wat wat overlast gaf. Verder een prettig verblijf gehad.

2026-05-26 • via Nuitee
L
Layla • couple • ch
8
Pros:

Tolle Dachterrasse mit Sicht auf Tafelberg. Frühstück ok, aber nicht überwältigend. Im Restaurant haben wir nicht so gut gegessen. Millers nebenan besser. Hotel selber gut bewacht. Insbesondere auch Parking super.

Cons:

Restaurantmitarbeitende nicht motiviert, andere sehr nett. Zimmer auf die Strasse lärmig (haben wir gelesen), vor allem auch am Abend.
Das Quartier ist, auch wenn belebt, nicht ungefährlich. Kreditkartentrickbanden, die den Bezug eines Tickets am Automat wegen angeblicher Demonstrationen verlangen, sind unterwegs, mit Männer in fake security Kleidung und unscheinbarer Lockvogelfrau. Sich auch hier besser nur mit Uber bewegen, auch zu den anderen Restaurants.

2026-05-24 • via Nuitee
J
JINHUI • couple • cn
8
小精致刻意修饰的酒店
Pros:

露台pub 看桌山

Cons:

搬运行李不方便

2026-05-24 • via Nuitee
M
Mahmood • solo_traveller • de
9
2026-05-21 • via Nuitee
G
Georgia • extended_group • au
10
2026-05-21 • via Nuitee
V
Velter • couple • nl
10
Fantastisch hotel.
Pros:

Het personeel is zo ontzettend vriendelijk en behulpzaam. Wij komen zeker terug.

2026-05-21 • via Nuitee
A
Alexander • solo_traveller • za
9
2026-05-17 • via Nuitee
S
Samantha • couple • za
10
2026-05-17 • via Nuitee