Hotel Samokov

Hotels
7.8 (442 reviews)
Borovets, Main Street , Borovets , bg

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good spa facilities
Cons:
Cleanliness issues
Old furniture
Limited dinner options

Categories

Cleanliness
6.76
Several reviews mentioned cleanliness issues including old facilities and unclean bathrooms.
Service
8.73
The staff was mentioned as very friendly and accommodating.
Location
9.27
Guests noted the excellent location in Borovets.
Room Quality
7.22
Rooms were described as needing renovation and updating; furniture is old.
Amenities
7.25
Amenities like the spa and pool were mentioned positively; however, there were complaints about the closing time.
Value for Money
7.71
Value perception varied due to the condition of the hotel and the amenities offered.
Food and Beverage
7.26
Breakfast was considered good but limited in choice, while dinner options were poor.
Overall Experience
8.23
Overall positive experience despite some issues; facilities and service were appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:24

Property Description

Surrounded by Nature and Luxury

Nestled in the midst of pine forests in Borovets, Hotel Samokov offers a serene retreat just steps away from the gondola lift.

State-of-the-Art Spa and Wellness Facilities

Indulge in ultimate relaxation at the hotel's spa center, featuring a variety of treatments including hammam, sauna, and a thermal area. Unwind in the indoor swimming pool or pamper yourself at the beauty center.

Delightful Dining Options

Savor delicious meals at the Panorama Restaurant with picturesque mountain views, or enjoy grilled specialties at the Barbecue Terrace. End your day with a cocktail at the lobby bar or Sports Bar.

Ready to experience a perfect blend of nature and luxury? Book your stay at Hotel Samokov now.

Important information:

Please note that room rates on the 31 December include a gala dinner. Guests sleeping in extra beds are charged separately (in addition to the extra bed rate).
Hotel Samokov's Panorama Restaurant serves only dinner on a la carte menu.
We do not serve breakfast in Panorama restaurant.
Depending on the number of guests, breakfast and dinner are served either as a set menu or a buffet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

7.8
Based on 442 reviews
Cleanliness: 6.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.23
M
Mihail extended_group bg
1
Not going back even if they pay me
Pros:

I didn't like the stay at all. The only good thing it was that the stay was only for 1 night

Cons:

The interior is old and worn out, I felt like I was going back in time, the carpets on the floors between the rooms and those in the rooms themselves have old stains. The sanitary acrylic in the bathtub was worn and in places you could see that it was scratched, which made it look like I was in a horror movie. In the breakfast restaurant, the food was not fresh, the cooked eggs, bacon, and pasta had a strange aftertaste, which made the stay even more unpleasant. The free parking is at least 300 meters from the hotel entrance, the actual parking lot in front of the hotel is municipal and paid, but it was empty. Most likely during the winter season it gets full and you pay extra to be closer to the entrance.

2026-08-08 via Nuitee
S
Satka solo_traveller sk
9
2026-08-08 via Nuitee
B
Biały solo_traveller pl
8
Na pewno 3*, lokalizacja i basen super
Pros:

W cenie pobytu śniadanie i dostęp do strefy spa: sauna i basen. Niska cena drinków w barze przy basenie, smaczne śniadanie, duży hotel, super położenie do wypadów w góry.

Cons:

Niektóre fragmenty już się zepsuły: w moim pokoju przeciekała wanna, przycisk do windy był wyłamany, nie ma klimatyzacji i czajnika w pokoju.

2026-08-07 via Nuitee
P
Pavol extended_group sk
7
The positives outweighed the negatives.
Pros:

Perfect location, just close to the gondola that takes you to the start of the Musala tour. Perfect Breakfast.

Cons:

None of the radios in the rooms worked, and one of the TV sets in our rooms did not work as well. The wifi was quite weak.

2026-08-06 via Nuitee
M
MarcinKos solo_traveller pl
4
4* to jakiś ponury żart
Pros:

Śniadanie ubogie

Cons:

Standard pokoju. Wszystko wyglądało tak, jakby miało się rozpaść - najgorzej łazienka.

2026-08-06 via Nuitee
Драгомир extended_group bg
10
2026-08-03 via Nuitee
E
Elmira extended_group bg
8
2026-08-03 via Nuitee
M
Milen solo_traveller no
4
Cons:

There wasn't hot water. Old and worn out rooms.

2026-08-03 via Nuitee
A
Alexander couple bg
8
2026-07-20 via Nuitee
V
Valeria solo_traveller il
10
2026-07-13 via Nuitee
Анатоли solo_traveller bg
9
2026-07-06 via Nuitee
S
Sorin Paul couple ro
8
Merita sa faci vacanta aici.
Pros:

Aplasarea hotelului si statiunea, incanta ochiul. Piscina conform asteptarilor, restaurantul atat cel de la etajul 10, cat si cel de la parter, conform asteptarilor. Barul de la parter, cat si cel de la SPA bine aprovizionat si servirea este buna. Calitatea mancarii excelenta. Promit sa revin.

Cons:

Mobilierul este vechi, dat intretinut, baia lasa de dorit, cada, chiuvetele sunt vechi si scurgerea apei este greoaie.

2026-07-04 via Nuitee
Красимир solo_traveller ie
7
Pros:

Стаята Беше чиста и просторна гледката беше супер басейна много добро поддържан и имаше достатъчно занимания в хотела

Cons:

Липсваше комарник на вратата на терасата и моите предпочитания са да бяхме с голяма спалня в стаята не две единични легла

2026-07-04 via Nuitee
G
Georgiev couple bg
10
2026-07-04 via Nuitee
J
Jerzy solo_traveller gb
5
2026-07-03 via Nuitee
Валентина family_with_children bg
10
2026-06-30 via Nuitee
Ваньо extended_group bg
5
Pros:

Разположение.
Персонала е достатъчно отзивчив
Приемливо съотношение цена - качество.
За кратък престой е приемлив вариант.

Cons:

Сериозно занемарена сграда, нуждаеща се от основен ремонт.
Ограничено меню на блок масата.

2026-06-23 via Nuitee
Катя solo_traveller bg
10
Pros:

Хареса ми местоположението, изгледа от терасата към планината с красивите борове и пистите, съотношението цена- качество и отзивчивостта на персонала.

Cons:

Стаите в хотела имат нужда от освежителен ремонт.

2026-06-18 via Nuitee
Евелина solo_traveller bg
8
2026-06-11 via Nuitee
Гияс solo_traveller bg
9
Pros:

На удобно място в курорта, много храна, чист въздух.

Cons:

Би било добре да се подобри шумоизолацията. Имах усещането, че ваната ще се продъни.

2026-06-10 via Nuitee