Hotel Samokov

Hotels
7.8 (422 reviews)
Borovets, Main Street , Borovets , bg

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good spa facilities
Cons:
Cleanliness issues
Old furniture
Limited dinner options

Categories

Cleanliness
6.76
Several reviews mentioned cleanliness issues including old facilities and unclean bathrooms.
Service
8.73
The staff was mentioned as very friendly and accommodating.
Location
9.27
Guests noted the excellent location in Borovets.
Room Quality
7.22
Rooms were described as needing renovation and updating; furniture is old.
Amenities
7.25
Amenities like the spa and pool were mentioned positively; however, there were complaints about the closing time.
Value for Money
7.71
Value perception varied due to the condition of the hotel and the amenities offered.
Food and Beverage
7.26
Breakfast was considered good but limited in choice, while dinner options were poor.
Overall Experience
8.23
Overall positive experience despite some issues; facilities and service were appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:24

Property Description

Surrounded by Nature and Luxury

Nestled in the midst of pine forests in Borovets, Hotel Samokov offers a serene retreat just steps away from the gondola lift.

State-of-the-Art Spa and Wellness Facilities

Indulge in ultimate relaxation at the hotel's spa center, featuring a variety of treatments including hammam, sauna, and a thermal area. Unwind in the indoor swimming pool or pamper yourself at the beauty center.

Delightful Dining Options

Savor delicious meals at the Panorama Restaurant with picturesque mountain views, or enjoy grilled specialties at the Barbecue Terrace. End your day with a cocktail at the lobby bar or Sports Bar.

Ready to experience a perfect blend of nature and luxury? Book your stay at Hotel Samokov now.

Important information:

Please note that room rates on the 31 December include a gala dinner. Guests sleeping in extra beds are charged separately (in addition to the extra bed rate).
Hotel Samokov's Panorama Restaurant serves only dinner on a la carte menu.
We do not serve breakfast in Panorama restaurant.
Depending on the number of guests, breakfast and dinner are served either as a set menu or a buffet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 422 reviews
Cleanliness: 6.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.23
Красимир • solo_traveller • ie
7
Pros:

Стаята Беше чиста и просторна гледката беше супер басейна много добро поддържан и имаше достатъчно занимания в хотела

Cons:

Липсваше комарник на вратата на терасата и моите предпочитания са да бяхме с голяма спалня в стаята не две единични легла

2026-07-04 • via Nuitee
G
Georgiev • couple • bg
10
2026-07-04 • via Nuitee
S
Sorin Paul • couple • ro
8
Merita sa faci vacanta aici.
Pros:

Aplasarea hotelului si statiunea, incanta ochiul. Piscina conform asteptarilor, restaurantul atat cel de la etajul 10, cat si cel de la parter, conform asteptarilor. Barul de la parter, cat si cel de la SPA bine aprovizionat si servirea este buna. Calitatea mancarii excelenta. Promit sa revin.

Cons:

Mobilierul este vechi, dat intretinut, baia lasa de dorit, cada, chiuvetele sunt vechi si scurgerea apei este greoaie.

2026-07-04 • via Nuitee
J
Jerzy • solo_traveller • gb
5
2026-07-03 • via Nuitee
Валентина • family_with_children • bg
10
2026-06-30 • via Nuitee
Ваньо • extended_group • bg
5
Pros:

Разположение.
Персонала е достатъчно отзивчив
Приемливо съотношение цена - качество.
За кратък престой е приемлив вариант.

Cons:

Сериозно занемарена сграда, нуждаеща се от основен ремонт.
Ограничено меню на блок масата.

2026-06-23 • via Nuitee
Катя • solo_traveller • bg
10
Pros:

Хареса ми местоположението, изгледа от терасата към планината с красивите борове и пистите, съотношението цена- качество и отзивчивостта на персонала.

Cons:

Стаите в хотела имат нужда от освежителен ремонт.

2026-06-18 • via Nuitee
Евелина • solo_traveller • bg
8
2026-06-11 • via Nuitee
Гияс • solo_traveller • bg
9
Pros:

На удобно място в курорта, много храна, чист въздух.

Cons:

Би било добре да се подобри шумоизолацията. Имах усещането, че ваната ще се продъни.

2026-06-10 • via Nuitee
Петров • family_with_children • bg
7
2026-05-31 • via Nuitee
Z
Zaneta • couple • sk
5
2026-05-26 • via Nuitee
M
Martina • solo_traveller • sk
4
2026-05-24 • via Nuitee
Βασιλης • solo_traveller • gr
10
Pros:

Όλα ήταν ωραία

Cons:

Όλα ωραία

2026-05-23 • via Nuitee
J
Jerry • solo_traveller • nl
2
Verschrikkelijk.
Pros:

De omgeving

Cons:

Het hele hotel rook heel erg muf
Inclusief de kamers,hele slechte bedden.
Het ontbijt was verschrikkelijk.
Voor 3 nachten € 300 betaald terwijl kamers ter plekke reserveren voor 3 nachten € 220 was.
Dus jullie als booking.com schaam je om überhaupt zaken met dit hotel te doen.
En kan zo nog wel even doorgaan.

2026-05-23 • via Nuitee
Βασιλης • solo_traveller • gr
10
Πολύ όμορφο
Pros:

Όλα ήταν ωραία

Cons:

Δεν έχω κάποιο παράπονο

2026-05-23 • via Nuitee
L
Lora • solo_traveller • cy
10
Great location. But that’s about it
Pros:

Excellent location! Couldn’t be closer to the gondola - very convenient in the morning!

Cons:

The breakfast is quite poor. And the staff. We we were there at the end of the season - the hotel was almost empty. We asked for a late check-out - they wanted to charge us something like 40 euro which was crazy since there were almost no guests! But it is what it is - not everyone knows how to do business. A little extra can sometimes make a BIG offended.

2026-05-18 • via Nuitee
M
Michael • solo_traveller • de
7
Großes Wintersporthotel. In der Nebensaison wird es auch für andere Veranstaltungen genutzt.
Pros:

Großes Hotel, was überwiegend für Skitouristen und Konferenzen und ähnliches verwendet wird. Die Zimmer sind gut. Parkplätze sind kostenlos, aber hoher Hotelauslastung recht knapp.

Cons:

Ich hatte Frühstück und Abendessen im Preis inklusive, beides waren Buffets mit relativ einfacher Auswahl.

2026-05-17 • via Nuitee
S
Stefanov • couple • bg
1
2026-05-17 • via Nuitee
S
Syuleyman • family_with_children • bg
9
2026-05-15 • via Nuitee
Валето • solo_traveller • bg
7
2026-05-15 • via Nuitee