Gran Hotel Lakua

Hotels
8.4 (1512 reviews)
Tarragona, 8 , Vitoria-Gasteiz , ES
+34 945 18 10 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly and attentive staff
Good breakfast variety
Cons:
Cleanliness issues in dining area
Location is far from the city center
Limited amenities like coffee in rooms

Categories

Cleanliness
7.81
Some reviews mention poor cleanliness, particularly in breakfast areas.
Service
9.28
Feedback highlights excellent service, particularly from reception and breakfast staff.
Location
7.32
Several reviews mention the distance from the city center, requiring a car.
Room Quality
8.77
Rooms are noted as spacious and comfortable, meeting expectations for a hotel of this rating.
Amenities
8.3
Amenities like the spa and breakfast were highlighted positively, despite some minor criticisms.
Value for Money
8.76
Overall perceived as a good value for a hotel stay with some areas for improvement.
Food and Beverage
8.31
Good variety at breakfast with some notable gaps in offerings.
Overall Experience
8.68
General sentiment is positive, with comfort and service standing out as key positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Luxurious Rooms with Unique Furniture and Amenities
The Gran Hotel Lakua offers rooms with specially made furniture, interactive TVs, and a pillow menu for ultimate comfort. The bathrooms are stocked with a variety of toiletries, ensuring a pleasant stay.

Relaxing Spa Experience
Indulge in a rejuvenating spa session at the onsite spa, featuring a hot tub, dry sauna, and thermal loungers. Perfect for unwinding after a long day of travel or business meetings.

Delightful Dining Options and Convenience
Savor traditional Basque cuisine with a modern twist at the hotel's restaurant, or enjoy cocktails at the piano bar. For quick bites, the cafeteria offers snacks and light lunches. With shopping centers nearby and easy access to Vitoria city center, the hotel provides both luxury and convenience for your stay.

Book your stay at Gran Hotel Lakua for a memorable and relaxing experience.

Important information:

License number: HVI-00382Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIT

Location

Guest Reviews

8.4
Based on 1512 reviews
Cleanliness: 7.81
Service: 9.28
Location: 7.32
Room Quality: 8.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.68
J
Jesus • couple • es
9
2026-09-17 • via Nuitee
M
Marc • solo_traveller • de
8
2026-09-09 • via Nuitee
M
Mariyem • solo_traveller • ma
5
2026-09-08 • via Nuitee
J
Jorge • solo_traveller • es
9
2026-09-08 • via Nuitee
K
Karen • couple • nl
6
vlakbij de snelweg, hotel dat 3 sterren waard is
Pros:

Kamer was prima en bed was goed. vlakbij de snelweg. Menu del dia is ongezellig restaurant

Cons:

Douchen in het bad voor een 5-sterren hotel is niet goed, bovendien stond de hele badkamer blank.
hotel was sowieso eerder een 3-sterren.

2026-09-07 • via Nuitee
M
Maria Pilar • couple • es
7
Cons:

DISTANCIA CON EL CENTRO DE VITORIA

2026-09-07 • via Nuitee
X
Xavi • solo_traveller • es
9
Pros:

Bajo mi criterio no corresponde a un jotel 5 estrellas, antiguamente pudiera ser
La tranquilidad y el silencio
La atención y el wervicio

Cons:

Detalles que a primera vista se ve .
Ejemplo ::
La alfombra principal de la entrada a ojos del cliente no se ve limpia
En el baño algo descuidado .

2026-09-03 • via Nuitee
C
Custodio • family_with_children • pt
8
2026-08-31 • via Nuitee
Ángel • solo_traveller • es
9
2026-08-30 • via Nuitee
F
Frederic • couple • fr
9
Pros:

Personnel aimable est accueillant

Cons:

Rien

2026-08-29 • via Nuitee
C
Christine • extended_group • fr
9
Parfait
Pros:

Le confort et l’accueil

Cons:

Ras

2026-08-26 • via Nuitee
N
Naroa • couple • es
10
2026-08-26 • via Nuitee
S
Saida • couple • fr
8
Le point fort de l’hôtel c’est le réceptionniste à l’arrivée très accueillant
Pros:

Tout était bien, il manquait quelques équipements pour garder le niveau qu’ils prétendent.

Cons:

Il manquait une bouilloire, un paquet de klinex et un miroir grossissant dans la salle de bain et tout serait parfait.

2026-08-23 • via Nuitee
F
Francisco • solo_traveller • es
10
2026-08-23 • via Nuitee
E
ESTHER REDONDO • solo_traveller • es
10
Excelente
Pros:

La ubicación, en las afueras, al lado del nudo de carreteras que te conectan con todo, pero muy bien comunicado con el centro, tanto con transporte público como en coche. El apartamento entero, el parking. Todo.

Cons:

El aire acondicionado es un poco difícil de parar, sólo es algo a mejorar, porque no hay nada que no me gustará en el hotel.

2026-08-23 • via Nuitee
M
Marina • solo_traveller • es
1
2026-08-22 • via Nuitee
A
Annamaria Gitti • solo_traveller • it
10
Pros:

Bellissimo hotel con tutte le comodità
Il ns appartamento molto grande e tutti i giorni veniva pulito .
Palestra piccola ma con molto attrezzi
Ascensore a vetri molto bello
Presenza di reception in ogni momento

Cons:

Posizione un po' fuori dal centro

2026-08-21 • via Nuitee
L
López-Linares • couple • es
5
Sin más
Pros:

No destacaría nada

Cons:

No le veo un hotel para tener 5 estrellas

2026-08-20 • via Nuitee
B
Ben Salama • family_with_children • be
8
Nous avons bien dormi et avons pu commander à manger à notre arrivée après 21 h
Pros:

Le personnel très accueillant
Serviable et a l écoute parking sécurisé bien situé.

Cons:

Un peu trop cher pour le prix que j ai payé

2026-08-19 • via Nuitee
M
mercedes • couple • es
7
Força be.
2026-08-19 • via Nuitee