Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Room service
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Charming hotel
Excellent hospitality
Cons:
Bathroom decor is dated

Categories

Cleanliness
8.51
The bathrooms may be a bit old-fashioned, but they are very clean.
Service
9.48
Remarkable kindness and support from the staff, exceeded expectations.
Location
9.02
Perfectly located in the charming square, ideal for the Christmas market experience.
Room Quality
8.47
Rooms are spacious and comfortable; however, some decor is vintage.
Amenities
8.5
Cozy shared spaces and lovely decorations enhance the experience.
Value for Money
8.46
The experience reflects good value considering the quality of stay.
Food and Beverage
9.01
Breakfast was outstanding with homemade products and excellent variety.
Overall Experience
8.98
A magical stay with unforgettable moments and excellent hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:35

Property Description

Historic Charm
Step back in time and experience the enchanting 15th-century ambiance of Hôtel des Deux Clefs. The historic charm of the property will transport you to a bygone era, offering a unique and memorable stay.

Cozy Guestrooms
Indulge in the perfect blend of comfort and rustic charm in our cozy guestrooms. Ideal for a romantic escape or a cultural exploration, each room is thoughtfully designed to provide a warm and inviting atmosphere for our guests.

Cultural Gem
Immerse yourself in the rich cultural tapestry of Turckheim, a medieval town nestled in the heart of Alsatian wine country. From art and music to gastronomy, this cultural gem has something for every traveler to enjoy.

Book your stay at Hôtel des Deux Clefs now to embark on a journey filled with history, comfort, and cultural delights.

Important information:

The Hotel Les 2 Clefs consists of two 3-floor buildings. One of the buildings is serviced by a elevator.

If you plan to arrive after 22:00, please contact the property during reception hours to obtain the access codes.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 3 years old to 13 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1877 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.02
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
D
David • couple • us
8
2026-07-25 • via Nuitee
D
Daniel • couple • il
10
2026-07-25 • via Nuitee
V
Villa • couple • it
10
Viaggio nel tempo
Pros:

La struttura è semplicemente fantastica, l’arredo curato nei dettagli. La posizione nel centro è molto comoda. Colazione super come pure il personale.

2026-07-25 • via Nuitee
M
Marco • solo_traveller • it
10
Pros:

Caratteristico, stanza bella e letto comodo, colazione buona.

2026-07-24 • via Nuitee
W
Wolfgang • solo_traveller • de
9
Für Leute mit Interesse an historischen Häusern
Pros:

Beste Lage in Ortsmitte, sehr ruhig, mehrere gemütliche mit interessanten Dekorelementen ausgestattete Aufenthaltsräume, schön dekorierter Frühstücksraum, lauschiger Wintergarten mit Schatten spendenden Bäumen im Innenhof, mehrere öffentliche und kostenlose Parkplätze direkt vor der Tür, großer abschließbarer Fahrradschuppen. Es war eigentlich alles zu meiner vollen Zufriedenheit bis auf..

Cons:

..das Badezimmer. Kein Duschvorhang an der Badewanne und kein Aufhänger für den Duschkopf, da macht das Duschen keine Freude. Der riesige Waschtisch nahm unnötig viel Platz ein. Der Raum war eigentlich groß genug, um daraus etwas Funktionales zu gestalten.

2026-07-23 • via Nuitee
P
Plani • couple • ch
10
Pros:

Im Garten konnte man den ganzen Tag Getränke bestellen. Privater Parkplatz. Restaurants sehr Nahe.

Cons:

Leider sind Hunde erlaubt. Ich hasse Köter.

2026-07-23 • via Nuitee
G
Göran • extended_group • se
8
Pros:

Charmigt och fransk stil

Cons:

Kyrkklockorna som ringde ofta

2026-07-23 • via Nuitee
M
Martine • couple • be
9
2026-07-23 • via Nuitee
R
Rick Coumans • solo_traveller • nl
8
Mooi sfeervol hotel met zeer goed ontbijt
Pros:

Mooi gebouw met een bijpassende inrichting. De mensen van het hotel waren vriendelijk. Het ontbijt was zeer goed: van hartig tot zoet, zeer compleet. De kamer was prima.

Cons:

Er was niet veel aan te merken, kamer was ietwat stoffig, misschien vanwege het tapijt.

2026-07-23 • via Nuitee
E
Emilie • couple • fr
10
Pros:

La déco est à tomber ….. on est transporté dans différents mondes ….

Cons:

Pas de clim !

2026-07-23 • via Nuitee
V
VM • couple • de
8
xxx
Pros:

Frühstücksbuffet war sehr übig, das Angebot an war sehr gut und es hat geschmeckt

Cons:

xxx

2026-07-22 • via Nuitee
C
Christian • family_with_children • de
10
Entspannung pur, typisch Elsass.
Pros:

Gemütlich, Schachspiel mit Wein . Größe des Familienzimmers. Kleine Sitzgelegenheiten, zentrale Lage. Super freundlich.

Cons:

Nichts

2026-07-22 • via Nuitee
R
Rolf • couple • ch
8
2026-07-21 • via Nuitee
K
Kerstin • solo_traveller • de
7
Pros:

Das Hotel hat eine außergewöhnliche Ausstattung und einen schönen Innenhof.
Die Aussicht war sehr schön.

Cons:

Wir hatten ein Zimmer in der dritten Etage und mussten das Gepäck über enge Treppen hochtragen, weil es in dem Trakt keinen Fahrstuhl gibt.

2026-07-21 • via Nuitee
P
Paula • solo_traveller • us
9
Pros:

Clean, pretty, elevator, beautiful patio and bar. Old Town location.

Cons:

The road was blocked after a certain time at night so we had to park in a parking lot away from the hotel. Wasn't far but weird. There was no ac but fans. It got chilly at night so not a problem for us.

2026-07-21 • via Nuitee
P
Patrice • couple • be
10
PARFAIT / BIEN-ÊTRE / Accueillant
Pros:

L’accueil y est chaleureux, l’ambiance de l’établissement est sereine, le déjeuner parfait et très complet. La décoration du salon est magnifique. Très belle chambre.

2026-07-20 • via Nuitee
T
T.M. • couple • nl
7
2026-07-19 • via Nuitee
A
ANNA • solo_traveller • se
10
Pros:

Läget mitt i stan var helt perfekt. Unikt boende i 1400-talsbyggnad och vi bodde högst upp med utsikt över torget nedanför. 3 våningar utan hiss gjorde att vi fick mycket motion.
Innergården gav svalka på kvällen där man kunde ta del av hotellets drycker/snacks. Parkering var gratis i hela stan och allt låg nära.
Då vi inte är några stora frukostätare tog vi kaffe och nygjorda frallor på det närliggande caféet, men hotellet erbjuder frukost för 16 eur/pp.

Cons:

Det framgick tyvärr inte att turistskatt betalas extra på plats. Några euro per person och natt.

2026-07-19 • via Nuitee
D
Decung • solo_traveller • fr
9
Magnifique déco
Pros:

La déco, l'ambiance feutrée, les petits salons pour se poser le soir . Hôtel vraiment très joli et authentique.

2026-07-19 • via Nuitee
T
Tranquilli • extended_group • ch
10
Amazing
Pros:

Frühstuck sensattionel
Lage auch

2026-07-19 • via Nuitee