Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Charming hotel
Excellent hospitality
Cons:
Bathroom decor is dated

Categories

Cleanliness
8.51
The bathrooms may be a bit old-fashioned, but they are very clean.
Service
9.48
Remarkable kindness and support from the staff, exceeded expectations.
Location
9.02
Perfectly located in the charming square, ideal for the Christmas market experience.
Room Quality
8.47
Rooms are spacious and comfortable; however, some decor is vintage.
Amenities
8.5
Cozy shared spaces and lovely decorations enhance the experience.
Value for Money
8.46
The experience reflects good value considering the quality of stay.
Food and Beverage
9.01
Breakfast was outstanding with homemade products and excellent variety.
Overall Experience
8.98
A magical stay with unforgettable moments and excellent hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:35

Property Description

Historic Charm
Step back in time and experience the enchanting 15th-century ambiance of Hôtel des Deux Clefs. The historic charm of the property will transport you to a bygone era, offering a unique and memorable stay.

Cozy Guestrooms
Indulge in the perfect blend of comfort and rustic charm in our cozy guestrooms. Ideal for a romantic escape or a cultural exploration, each room is thoughtfully designed to provide a warm and inviting atmosphere for our guests.

Cultural Gem
Immerse yourself in the rich cultural tapestry of Turckheim, a medieval town nestled in the heart of Alsatian wine country. From art and music to gastronomy, this cultural gem has something for every traveler to enjoy.

Book your stay at Hôtel des Deux Clefs now to embark on a journey filled with history, comfort, and cultural delights.

Important information:

The Hotel Les 2 Clefs consists of two 3-floor buildings. One of the buildings is serviced by a elevator.

If you plan to arrive after 22:00, please contact the property during reception hours to obtain the access codes.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 3 years old to 13 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1803 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.02
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
A
Alp.toros • couple • de
10
A charming historic hotel in a perfect Alsace location.
Pros:

Hôtel des Deux Clefs was one of the highlights of our trip to Alsace. The building itself is beautiful and full of character. Walking through the hotel feels like stepping back into the Middle Ages, while still offering all the comfort and convenience expected from a modern hotel.

The breakfast was outstanding, with a great selection of high-quality local products. We also appreciated the hotel's restaurant recommendations, which were carefully curated and turned out to be some of the best dining experiences we had in the Alsace region.

The staff were exceptionally friendly and welcoming throughout our stay. The outdoor courtyard area is cozy and relaxing, making it a lovely place to unwind after exploring the town.

The location could hardly be better. The hotel is situated right in the center of Turckheim, within walking distance of award-winning restaurants, local markets, and the starting point of the famous Night Watchman tour. It is an ideal base for exploring both Turckheim and the surrounding Alsace wine region.

Cons:

Nothing. Everything about our stay exceeded our expectations.

2026-05-30 • via Nuitee
M
Marcel • couple • ch
8
Wir waren schon mehrmals in dieser Unterkunft und kommen gerne wieder.
Pros:

Sehr gemütlich eingerichtet, man fühlt sich wie zuhause. Alles ist sehr sauber und ordentlich.
Das Frühstück ist ausgezeichnet.

2026-05-29 • via Nuitee
T
Tori • solo_traveller • gb
10
Just perfect
Pros:

This hotel is stunning. Location was brilliant. Staff were great. Breakfast top notch! Simply can not fault it. A very friendly cat or two to make friends with too.

2026-05-29 • via Nuitee
S
sandra • couple • ar
10
Pros:

Todo perfecto.

2026-05-28 • via Nuitee
D
Daniela • solo_traveller • ch
10
Pfingsten 2026
Pros:

Mir gefällt das Ursprüngliche. Viele wird neu und modern. Die Stimmung im Haus ist entspannt. Der Garten mit den vielen Pflanzen ist extra schön und wirkt auf mich einladend. Als wir beim Frühstück sassen, konnten wir beobachten, dass fast alle die vorbeischlenderten stehen blieben und schauten. Ich galaube die sagten zu sich..... da will ich auch mal hin. 😊

2026-05-26 • via Nuitee
Z
Zhiliang • solo_traveller • cn
10
2026-05-26 • via Nuitee
W
William • family_with_children • be
10
Perfect stop on the way back from the alps
Pros:

Charming, eccentric and full of character

2026-05-22 • via Nuitee
R
Rall • solo_traveller • de
10
Pros:

Tolles sehr gut eingerichtetes Hotel in einem sehr netten Ort

2026-05-22 • via Nuitee
C
Christoph • family_with_children • ch
9
Gemütlich, freundlich und sauber!
Pros:

Hervorragend gelegen und kreativ eingerichtet, schöne Kombination von "Alt und neu". Sehr flotte Bedienung und hohe Freundlichkeit. Hervorragendes Morgenbuffet mit genügend grosser Auswahl.

2026-05-22 • via Nuitee
A
Ann • couple • gb
10
Chaming hotel in a lovely town
Pros:

We have stayed her many times and hope to again. Turckheim is a beautiful little town with lots of good cafes and restaurants and great walks and bike tours around. Parking, when you know where, can be free and very easy. The hotel is totally charming with so much character. Our room this time was a cosy one with windows over the square and perfectly comfortable for a one night stay. We don't take breakfast but it looked amazing.

Cons:

No tea or coffee in the room

2026-05-19 • via Nuitee
M
Marc • solo_traveller • de
10
Pros:

Super Hotel und Super Optik des Hauses

2026-05-19 • via Nuitee
M
Malureanu • couple • be
10
Pros:

Locație superbă, bine întreținută

2026-05-18 • via Nuitee
C
Costa Fernandes • solo_traveller • fr
8
Pros:

Oui nickel merci

2026-05-17 • via Nuitee
A
Axel • couple • de
9
Schönes altes Elsässer Hotel mit tollem Frühstück
Pros:

Schönes sehr altes historisches Hotel, tolle Lage mitten in der historischen Altstadt, geniales regionales Frühstück, sehr freundliches Personal , gute Park Möglichkeiten

Cons:

Nichts

2026-05-17 • via Nuitee
J
Jan • couple • nl
8
2026-05-15 • via Nuitee
S
Stefan • solo_traveller • de
10
Super erholsam in einem sehr netten Städtchen
Pros:

Erstklassige Lage. Wir kamen man am Nachmittag an und ich habe bei offenem Fenster so gut geschlafen wie seit zehn Jahren nicht mehr

Cons:

Ich habe schon lange nicht mehr in einer Badewanne stehend geduscht. Aber es ging ohne große Planscherei

2026-05-13 • via Nuitee
D
Dieter • couple • de
8
empfehlenswert
Pros:

sehr gutes Frühstück

Cons:

fehlender Fahrstuhl, keine Dusche sondern Wanne

2026-05-13 • via Nuitee
C
Christelle • extended_group • fr
7
Pros:

Hôtel rester dans son jus ce que nous aimons et personnel très sympathique ,très bon petit déjeuner

Cons:

Être sous le toit chambre trop simple , baignoire pour une dame de80ans c est pas le top,était ce par ce que nous étions trois??

2026-05-11 • via Nuitee
J
Jan • couple • be
9
Goed
Pros:

Localisatie

Cons:

Alles ok
Toilet ring te vernieuwen

2026-05-10 • via Nuitee
A
Albert • solo_traveller • ch
7
2026-05-08 • via Nuitee