Laguna Palace Hotel Grado

Hotels
8.7 (1295 reviews)
Riva Brioni , Grado , IT
+39 0431 85612

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Excellent breakfast
Rooftop infinity pool and nice views
Spacious, comfortable rooms
Quiet, convenient location near promenade/beach
High-quality restaurant dinners
Cons:
Occasional broken or hard-to-control air conditioning
Pool limitations: indoor-only for some, cold pool or rooftop closed early
Slow dinner service and limited a la carte/drink options
Minor room issues (minibar not working, leaking shower)
Occasional unfriendly reception staff
Limited or no on-site parking

Categories

Cleanliness
8.9
Multiple reviews praise cleanliness and repeated stays; overall rooms and hotel reported as clean and well maintained.
Service
9.1
Staff repeatedly described as friendly and helpful; one instance of a slightly unfriendly receptionist but overall very positive service and effective problem handling.
Location
9
Quiet, attractive location close to the promenade and beach; praised as a convenient and pleasant area for exploring the town.
Room Quality
9
Rooms described as spacious, well-appointed (large beds, special layouts, good balconies); a few minor issues noted (faulty minibar, occasional leaking shower).
Amenities
8
Strong rooftop infinity pool and views praised, but several guests reported problems (broken or hard-to-control AC, indoor-only pool for some, cold pool, rooftop/bar closed early) impacting this score.
Value for Money
8.1
Generally perceived as good value (one review noted prices would be higher if beachfront); some guests expected more included drink options at dinner given the price.
Food and Beverage
8.8
Breakfast and restaurant dinners receive high praise and are described as excellent; some comments about slow dinner service and limited savory breakfast options or limited a la carte choices.
Overall Experience
8.7
Overall very positive guest experiences (many would return), with standout breakfast, rooms and staff; isolated issues (AC, occasional slow service) tempered the perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:44

Property Description

Luxurious Accommodation with Breathtaking Views
Experience the perfect blend of modern comfort and stunning landscapes at Laguna Palace Hotel. The spacious rooms with parquet floors offer a serene retreat, while the wellness center invites you to unwind with a heated pool and rejuvenating treatments.

Gourmet Dining and Relaxation
Indulge in a culinary journey at our restaurant, serving delicious local cuisine for both lunch and dinner. After a day of exploring, head to the terrace for a sunbathing session with a picturesque view.

Wellness Oasis
Pamper yourself at our fully equipped wellness center, featuring a Turkish bath and a variety of massage options. Don't miss the chance to take in panoramic views of the lagoon and Adriatic Sea while enjoying the ultimate relaxation experience. Book your stay now for an unforgettable getaway.

Important information:

Please note, half board option do not include drinks.

When booking more than 4 rooms, different policies and additional supplements may apply.

When traveling with pets, please note that an extra charge of EUR 25 per pet applies with a maximum weight of 10 kg in all room types except the Fashion Suite.

Children up to 12 years old can access to the wellness center and pool from 08:00 until 17:30.

Access to the Pool Spa for children aged 0 to 12 is between 08:00-17:30, after having filled out the "minor policy" release. Minors must always be accompanied by a parent. The Pool Spa time slots can be booked in advance at the following times: 8:00-20:00, in compliance with social distancing rules. In the afternoon time slot (from 17:30 onwards), children under the age of 13 are not allowed. It is mandatory to take a shower before diving into the Pool Spa.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRS

Location

Guest Reviews

8.7
Based on 1295 reviews
Cleanliness: 8.9
Service: 9.1
Location: 9
Room Quality: 9
Amenities: 8
Value for Money: 8.1
Food and Beverage: 8.8
Overall Experience: 8.7
B
Barbara • couple • at
8
Pros:

Höfliche, freundliche Personal 👍

Cons:

Der Geruch im EG und teilweise Stiegenhaus nach Kanal, das war wirklich schade

2026-10-31 • via Nuitee
H
Helga • couple • at
9
Pros:

Sehr großes, ruhiges Zimmer, sauber, nettes Personal

Cons:

Fühstückskaffee war für mich nicht gut

2026-10-31 • via Nuitee
K
Karl • family_with_children • at
10
2026-10-30 • via Nuitee
H
Heidi • couple • at
7
2026-10-30 • via Nuitee
D
Daniela • couple • at
5
Unterm Strich in Ornung, aber nicht noch einmal.
Pros:

Die Lage ist perfekt. Das Frühstück war wirklich sehr gut! Das Personal war sehr freundlich!

Cons:

Der üble Geruch im ganzen Hotel, vor allem in der Lobby! Das Zimmer eigentlich sehr groß aber kahl und lieblos eingerichtet! Wenn man sich unterhält, hallte es im Zimmer! Indoor Pool mit Spa Bereich schön, aber das Wasser viel zu kalt!

2026-10-30 • via Nuitee
W
Werner • extended_group • at
10
…einfach nur schön
Pros:

die freundlichkeit der mitarbeiter🥰

2026-10-29 • via Nuitee
P
Patrick • extended_group • at
7
Pros:

Lage, Frühstück

Cons:

Das kalte Wasser im Pool ist völlig unangebracht. Für den Preis kann man es heizen

2026-10-29 • via Nuitee
L
Ludwig • couple • at
10
2026-10-28 • via Nuitee
E
Egger • family_with_children • at
9
2026-10-27 • via Nuitee
Z
Zeljko • couple • de
10
2026-10-27 • via Nuitee
H
hanns • couple • at
8
Perfektes Hotel für frühe Vorsaison und spätere Nachsaison durch das Schwimmbad am Dach !
Pros:

Frühstück top , Schwimmbad am Dach ,Dachterrasse mit sensationellem Ausblick , nicht in der Stadt , aber einen kleinen Spaziergang davon entfernt

Cons:

Jammern auf hohem Niveau: der dunkle Laminatboden in unserem Zimmer ist halt nicht mehr ganz Zeitgemäß!

2026-10-26 • via Nuitee
P
Peter • solo_traveller • at
8
Schöner Sommerausklang
Pros:

Junior Suite sehr schön und geräumig, Meeblick (nächstes Mal weiter oben), freundliches Personal

Cons:

Check-in eher unfreundlich, „sie sind die letzten Gäste …), sonst aber immer nett, besonders beim Checkout!!

2026-10-26 • via Nuitee
R
Renate • extended_group • at
9
Sehr nettes Hotel
Pros:

Hervorragendes Frühstück. Nettes Personal, Sehr gute Ausstattung. Pool und Spa

Cons:

Barbetrieb. Am Abend kaum Service.

2026-10-25 • via Nuitee
P
Petra • couple • at
9
2026-10-22 • via Nuitee
K
Klaus • couple • at
7
Pros:

Großes Zimmer und Badezimmer; gute,feste Matratzen;
Frühstück ausreichend, großes Kuchenbuffet; freundliches Servicepersonal

Cons:

Ausrichtung des Zimmers - oberhalb von einer Bar in direkter Nähe zum Hotel ( Lärm- und Rauchbelästigung), sowie Einsicht von den Balkonen des unmittelbar nebenliegenden Hotels;
im Zimmer keine Ladenelemente für Wäsche; keine Garderobe;
das Personal an der Rezeption war eher reserviert; überrascht hat uns, dass in diesem Hotel, das überwiegend von deutschsprachigen Gästen
gebucht war, nicht Deutsch gesprochen wurde; das Servicepersonal im Frühstücksbereich war allerdings sehr bemüht und hat auch Deutsch gesprochen

2026-10-22 • via Nuitee
N
Nevena • family_with_children • ch
9
Great hotel
Pros:

The hotel was a real 4 stars, clean, beautiful with big confortable modern rooms and the breakfast and staff was very nice. A covered parking was provided and the pool and sauna facilities were great.

Cons:

A conditionner would be appreciated

2026-10-22 • via Nuitee
M
Michael • couple • at
10
Schöne Herbstwoche in Grado
Pros:

Lage, Ausstattung, Personal

Cons:

———

2026-10-21 • via Nuitee
R
Rudolf • couple • at
7
Cons:

Am Zimmer sollte ausreichend stilles Wasser verfügbar sein⁷

2026-10-21 • via Nuitee
M
Martina • couple • at
7
Pros:

Personal war sehr freundlich und hilfsbereit.
Lage auch perfekt .
Einziges Manko ,keine Info bezl.Halbpension!

2026-10-21 • via Nuitee
C
Carole • couple • ch
10
Excellent
Pros:

Tout

Cons:

Rien

2026-10-21 • via Nuitee