Citystay Hotel

Hotels
5.6 (741 reviews)
94 Bow Road , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Close to train station
Good location
Cons:
Poor cleanliness
Lack of amenities
Unfriendly staff

Categories

Cleanliness
3.03
Multiple reviews indicate poor cleanliness and issues like dirt, bugs, and general disarray.
Service
6.5
Standard quality for this hotel tier; some guests reported unhelpfulness from staff.
Location
8.04
Several reviews note the convenient location near public transport.
Room Quality
3.99
Negative sentiments regarding room quality, including dated furniture and discomfort.
Amenities
5.02
Basic amenities are lacking, and guests noted a need for improvements.
Value for Money
6.98
Reviews suggest that the affordability is reasonable but comes with significant trade-offs.
Food and Beverage
5.63
Lack of breakfast options noted, suggesting limited availability.
Overall Experience
5.6
Generally disappointing experiences with serious concerns about hygiene and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 08:56

Property Description

Convenient Location & Easy Access to London Attractions

Hotel Citystay, just a 2-minute walk from Bow Road Tube Station, offers effortless access to iconic London landmarks like the Tower of London and London Eye within a quick 10-minute tube ride.

Comfortable Accommodation Options

Choose from en-suite rooms with private facilities or more budget-friendly economy rooms with shared bathrooms. Unwind in the inviting lounge area furnished with plush leather sofas.

Self-Catering Facilities & Nearby Entertainment

Guests can enjoy the convenience of self-catering in the modern kitchen. Additionally, Canary Wharf, the ExCeL Exhibition Centre, and the O2 Arena are all easily reachable via a short tube journey.

Book your stay at Hotel Citystay now for a delightful London experience!

Important information:

If your stay is for 7 nights or more, Hotel Citystay will apply different cancelation policies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.6
Based on 741 reviews
Cleanliness: 3.03
Service: 6.5
Location: 8.04
Room Quality: 3.99
Amenities: 5.02
Value for Money: 6.98
Food and Beverage: 5.63
Overall Experience: 5.6
D
Dániel solo_traveller hu
6
Review.
Pros:

Reasonable value.

Cons:

Heat, noise, crowded street, the whoke area looked a bit shady, like
I was in the Middle East

2026-07-10 via Nuitee
V
V.ercan solo_traveller tr
9
Pros:

Konum iyi, 1 dakikalık mesafede metro var. Oda da her şey vardı. Fiyat/performans olarak iyi. Cadde üzeri. Yakında birçok cafe/market var. Memnun kaldım.

2026-07-09 via Nuitee
C
Chelsea solo_traveller gb
7
Great location and staff, filthy rooms need a proper clean.
Pros:

The staff were lovely, the hotel is in a great location, less than a 5 minute walk from Bow Road station, a McDonald’s and shops in walking distance. The TV on the wall was a nice touch.

Cons:

The room itself was dirty. The bed was the cleanest thing in the room. The bathroom was disgusting. Severe limescale buildup in the shower, mould and rust in the shower head prevented it from pumping out a full stream. There was a big buildup of dust all around the room, even the window sill looked like it hadn’t been wiped down in a while. There was a fan on the wall but it had a lot of dust build up in it and it wouldn’t adjust, when I tried to angle it to point towards the bed, it nearly fell off the wall. The plug sockets are seriously dangerous and need checking immediately because they were half hanging off the wall and could really hurt (or in worse case scenario kill) someone. The wooden floors could also do with a mop after every stay because they were filthy and my feet were black after walking on them.

2026-07-09 via Nuitee
M
Magnus couple se
5
Förhållandevis prisvärt läge
Pros:

Läget var jätte bra, nära till London Arena och lätt att ta sig till city m.m..

Cons:

Slitet ostädat och allmänt sunkigt

2026-07-08 via Nuitee
M
Michael solo_traveller gb
5
Pros:

Good location
Comfortable bed tbf!

Cons:

Too expensive for what it was. Very basic. Fairly clean but tired looking. Could smell cannabis very strongly!

2026-07-07 via Nuitee
G
Gianluca couple it
1
Un posto completamente sporco, condizioni igieniche orribili, non ho dormito nemmeno una notte
Pros:

Nulla

Cons:

Tutto

2026-07-06 via Nuitee
A
Aleksandra couple gb
1
Me and my partner have stayed in a homeless accomodation before, and it was still better than this.
Pros:

The only positive about the whole stay was the location.

Cons:

Don't do it. Black mould everywhere in the bathroom. A plank from a scrap bin as a headboard with people's hand prints all over that have given the bed a good go. Mysterious stains (some looking like blood) on the walls. The "daily housekeeping" was a white bin bag with two towels left on our doorknob, and the dust in the rooms was older than us.

2026-07-06 via Nuitee
R
rod couple au
8
It was enjoyable & would stay there again
Pros:

Great location
Close to all means of transport
Food & restaurants handy
Staff were very helpful

Cons:

The room was very basic but still Comfortable
Bed was good
Bathroom a bit small

2026-07-06 via Nuitee
Q
Quazi solo_traveller in
5
Pros:

Location of the hotel was good . It was close from the tube and nearby petrol station, grocerry store and coffee shop.

The receptionist was co-operative and helpful

Cons:

Very old building with narrow corridors.
No lift and had to climb 2 floors with the bags.
They did not have anyone to help carry the bags as well.
Only one staff at the reception to look after the whole building.
Old and low quality furniture.

2026-07-04 via Nuitee
B
Berbece solo_traveller ie
10
2026-07-03 via Nuitee
D
Darren solo_traveller gb
3
It's cheap and you get what you pay for.Tatty furniture ,no facilities, parking, tea/coffee etc.
Pros:

It had a window

Cons:

The window wasn't very good

2026-07-03 via Nuitee
T
Tatiana solo_traveller it
9
2026-07-02 via Nuitee
C
Chris solo_traveller gb
5
2026-07-01 via Nuitee
P
Paul solo_traveller gb
7
2026-06-30 via Nuitee
A
Angella Corina Del Carmen couple it
4
2026-06-30 via Nuitee
I
Ivan solo_traveller ar
8
Pros:

Ubicacion y relacion precio-calidad

2026-06-30 via Nuitee
P
Paulina solo_traveller cl
1
Asqueroso
Pros:

Pésimo el lugar, sucio, hediondo y ordinario

Cons:

No me gustó nada, tuve que cambiarme de alojamiento, perdí el dinero de la reserva.

2026-06-29 via Nuitee
M
Marie solo_traveller gb
10
2026-06-29 via Nuitee
C
Chloe couple gb
4
2026-06-28 via Nuitee
A
Amira solo_traveller gb
5
2026-06-26 via Nuitee