Citystay Hotel

Hotels
5.6 (760 reviews)
94 Bow Road , London , gb
+44 20 8983 1055

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Close to train station
Good location
Cons:
Poor cleanliness
Lack of amenities
Unfriendly staff

Categories

Cleanliness
3.03
Multiple reviews indicate poor cleanliness and issues like dirt, bugs, and general disarray.
Service
6.5
Standard quality for this hotel tier; some guests reported unhelpfulness from staff.
Location
8.04
Several reviews note the convenient location near public transport.
Room Quality
3.99
Negative sentiments regarding room quality, including dated furniture and discomfort.
Amenities
5.02
Basic amenities are lacking, and guests noted a need for improvements.
Value for Money
6.98
Reviews suggest that the affordability is reasonable but comes with significant trade-offs.
Food and Beverage
5.63
Lack of breakfast options noted, suggesting limited availability.
Overall Experience
5.6
Generally disappointing experiences with serious concerns about hygiene and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 08:56

Property Description

Convenient Location & Easy Access to London Attractions

Hotel Citystay, just a 2-minute walk from Bow Road Tube Station, offers effortless access to iconic London landmarks like the Tower of London and London Eye within a quick 10-minute tube ride.

Comfortable Accommodation Options

Choose from en-suite rooms with private facilities or more budget-friendly economy rooms with shared bathrooms. Unwind in the inviting lounge area furnished with plush leather sofas.

Self-Catering Facilities & Nearby Entertainment

Guests can enjoy the convenience of self-catering in the modern kitchen. Additionally, Canary Wharf, the ExCeL Exhibition Centre, and the O2 Arena are all easily reachable via a short tube journey.

Book your stay at Hotel Citystay now for a delightful London experience!

Important information:

If your stay is for 7 nights or more, Hotel Citystay will apply different cancelation policies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.6
Based on 760 reviews
Cleanliness: 3.03
Service: 6.5
Location: 8.04
Room Quality: 3.99
Amenities: 5.02
Value for Money: 6.98
Food and Beverage: 5.63
Overall Experience: 5.6
R
Raymond • solo_traveller • gb
3
You get what you pay for
Pros:

The location

Cons:

Just old and bare

2026-07-25 • via Nuitee
J
Justas • solo_traveller • lt
7
2026-07-25 • via Nuitee
A
Angelo • couple • pt
5
2026-07-24 • via Nuitee
M
Max • solo_traveller • gb
10
Clean, convenient (for me anyway) and good value.
Pros:

Excellent location for what I needed, clean and comfortable. Not the most glamorous hotel you’ll find but excellent value. If you want posh, pay for it. This is what you need when working away and that suits me perfectly.

Cons:

For the price I can’t think of anything. Not the hotel’s fault but the bus into the city always takes longer than I expect!

2026-07-23 • via Nuitee
M
Max • solo_traveller • gb
10
2026-07-23 • via Nuitee
M
MOHAMMED RUMAL • solo_traveller • gb
10
2026-07-22 • via Nuitee
P
Paul • solo_traveller • gb
8
2026-07-21 • via Nuitee
A
ARTUR • couple • ie
1
Bad
Pros:

Nothing .

Cons:

All

2026-07-20 • via Nuitee
A
Artemis • solo_traveller • gr
1
2026-07-17 • via Nuitee
M
M • extended_group • pl
5
2026-07-16 • via Nuitee
I
Isabel • couple • pt
4
2026-07-15 • via Nuitee
R
Roberto Valentino • solo_traveller • it
4
Pros:

Position

Cons:

Derrty

2026-07-15 • via Nuitee
M
Miguel • couple • pt
6
Pros:

Pequeno almoço

Cons:

Escadas

2026-07-14 • via Nuitee
L
Loubna • solo_traveller • dz
7
Good location and facilities
Pros:

The location is ideal. The underground, DLR, bus stops, and the airport bus are right beside it. There's everything u need nearby.
The price is also good and the staff are helpful.

Cons:

It's not the cleanest especially the carpet and the toilet but it's not the worst either. If you're just looking for a place to crash it's perfect.

2026-07-14 • via Nuitee
R
Renata • couple • gb
6
Hotel bardzo stary i niestety warunki bardzo słabe. Jedynym atutem jest lokalizacja.
Pros:

Lokalizacja jest bardzo dobra, bardzo blisko do kolejki DLR, metra, sklepu

Cons:

Pierwszy zaoferowany pokój był w piwnicy, ciemny, bez okna, brudny obskurny prysznic, zwłaszcza okienko w łazience, gdzie zielony nalot dosłownie się wałkował. Na drugi dzień pokój nam zmieniono, i było trochę lepiej. Zamiast klimatyzacji w pokojach są wiatraki, które jednak w upalne dni nie dawały rady. Ogólnie warunki dla naprawdę bardzo mało wymagających, chociaż wcale nie było najtaniej.

2026-07-14 • via Nuitee
C
CEDRIC • solo_traveller • fr
6
2026-07-14 • via Nuitee
M
Misbah • couple • gb
5
2026-07-14 • via Nuitee
M
Munaretti • couple • it
3
2026-07-12 • via Nuitee
D
Dániel • solo_traveller • hu
6
Review.
Pros:

Reasonable value.

Cons:

Heat, noise, crowded street, the whoke area looked a bit shady, like
I was in the Middle East

2026-07-10 • via Nuitee
C
Chelsea • solo_traveller • gb
7
Great location and staff, filthy rooms need a proper clean.
Pros:

The staff were lovely, the hotel is in a great location, less than a 5 minute walk from Bow Road station, a McDonald’s and shops in walking distance. The TV on the wall was a nice touch.

Cons:

The room itself was dirty. The bed was the cleanest thing in the room. The bathroom was disgusting. Severe limescale buildup in the shower, mould and rust in the shower head prevented it from pumping out a full stream. There was a big buildup of dust all around the room, even the window sill looked like it hadn’t been wiped down in a while. There was a fan on the wall but it had a lot of dust build up in it and it wouldn’t adjust, when I tried to angle it to point towards the bed, it nearly fell off the wall. The plug sockets are seriously dangerous and need checking immediately because they were half hanging off the wall and could really hurt (or in worse case scenario kill) someone. The wooden floors could also do with a mop after every stay because they were filthy and my feet were black after walking on them.

2026-07-09 • via Nuitee