Citystay Hotel

Hotels
5.6 (728 reviews)
94 Bow Road , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
Shared kitchen
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Close to train station
Good location
Cons:
Poor cleanliness
Lack of amenities
Unfriendly staff

Categories

Cleanliness
3.03
Multiple reviews indicate poor cleanliness and issues like dirt, bugs, and general disarray.
Service
6.5
Standard quality for this hotel tier; some guests reported unhelpfulness from staff.
Location
8.04
Several reviews note the convenient location near public transport.
Room Quality
3.99
Negative sentiments regarding room quality, including dated furniture and discomfort.
Amenities
5.02
Basic amenities are lacking, and guests noted a need for improvements.
Value for Money
6.98
Reviews suggest that the affordability is reasonable but comes with significant trade-offs.
Food and Beverage
5.63
Lack of breakfast options noted, suggesting limited availability.
Overall Experience
5.6
Generally disappointing experiences with serious concerns about hygiene and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 08:56

Property Description

Convenient Location & Easy Access to London Attractions

Hotel Citystay, just a 2-minute walk from Bow Road Tube Station, offers effortless access to iconic London landmarks like the Tower of London and London Eye within a quick 10-minute tube ride.

Comfortable Accommodation Options

Choose from en-suite rooms with private facilities or more budget-friendly economy rooms with shared bathrooms. Unwind in the inviting lounge area furnished with plush leather sofas.

Self-Catering Facilities & Nearby Entertainment

Guests can enjoy the convenience of self-catering in the modern kitchen. Additionally, Canary Wharf, the ExCeL Exhibition Centre, and the O2 Arena are all easily reachable via a short tube journey.

Book your stay at Hotel Citystay now for a delightful London experience!

Important information:

If your stay is for 7 nights or more, Hotel Citystay will apply different cancelation policies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.6
Based on 728 reviews
Cleanliness: 3.03
Service: 6.5
Location: 8.04
Room Quality: 3.99
Amenities: 5.02
Value for Money: 6.98
Food and Beverage: 5.63
Overall Experience: 5.6
E
Emily • solo_traveller • gb
8
2026-06-05 • via Nuitee
M
Max • solo_traveller • gb
7
Pros:

Great staff, very helpful. Room is basic but has everything. For that price, it met all my expectations

Cons:

I don t understand the bad rating, for London is an extremely low price.

2026-06-03 • via Nuitee
G
Gail • family_with_children • gb
2
Location to London stadium was the only plus
Pros:

Terrible dirty kitchen and extremely limited options...bananas or toast

Cons:

Needs updating..one shower was only cold water...everything was dirty and sticky...stained toilet and large mirror frame peeling off...I wouldn't stay here again.

2026-06-02 • via Nuitee
H
Hugo • couple • gb
10
2026-05-31 • via Nuitee
N
Naher • couple • gb
4
Very disappointing stay due to the non-working fan and excessive heat in the room.
Pros:

I really liked the location, as it was close to shops, transport links, and local amenities.

Cons:

The fan did not work, the room was very hot and uncomfortable to sleep in, and the staff were not helpful.

2026-05-30 • via Nuitee
J
Jessica • extended_group • nl
8
Boven verwachting
Pros:

Het personeel was erg vriendelijk. De kamer werd tijdens ons verblijf netjes bijgehouden wat voelde als een enorme luxe want dat hadden we niet verwacht.

Cons:

De keuken faciliteiten en de gedeelde kamer beneden was erg vies waardoor we toch dagelijks uit zijn gaan eten.

2026-05-27 • via Nuitee
M
Mike • solo_traveller • gb
8
Pros:

I was able to book at short notice a room close to where my daughter lives, at a good price. Clean basic provision. Good shower. No problems checking in or out.

Cons:

Ventilation was a bit of a problem (attic room and hot weather.

2026-05-26 • via Nuitee
S
Saar'rah Élysa • solo_traveller • fr
7
Pros:

Emplacement (notamment pour aller à LDN EAST accessible en métro si on sait user des métros sinon à 50 min à pieds)
Un brunch ouvert même le dimanche accolé à l'hôtel

Nettoyant pour les mains.

Chambre et salle de bain assez propres.

Eau chaude.

Pour 1-4 nuits bon rapport qualité/prix

Cons:

Il fait très chaud dans la chambre (même en ouvrant la fenêtre) et le ventilateur ne fonctionnait pas, pas isolation sonore, quelques trace de moisissures dans la salle de bain

Un savon supplémentaire et un shampooing auraient été apprécié

2026-05-25 • via Nuitee
S
Shane • couple • gb
10
Beautiful
Pros:

Just very relaxing and peaceful and left to your own devices

Cons:

Nothing

2026-05-22 • via Nuitee
D
Diogo • extended_group • pt
5
2026-05-18 • via Nuitee
S
steven • solo_traveller • fr
7
2026-05-18 • via Nuitee
N
Neil • solo_traveller • gb
7
Fine provided you only really want a place to sleep.
Pros:

Cheap and cheerful and adequate for a couple of nights. Clean and comfortable bed… all I needed for this trip! Also right next to the DLR and only 2 mins from District Line. Little cafe opposite provided a similarly cheap (but excellent) breakfast.

Cons:

This is not a fancy hotel… it is absolutely minimal and parts resembled a builders yard.

2026-05-18 • via Nuitee
H
Harjit • family_with_children • gb
1
2026-05-15 • via Nuitee
P
Paul • solo_traveller • gb
7
Pros:

Large room clean

2026-05-14 • via Nuitee
Çelik • family_with_children • nl
6
2026-05-10 • via Nuitee
B
Benarbia • solo_traveller • dz
8
2026-05-08 • via Nuitee
W
Will • extended_group • gb
8
2026-05-07 • via Nuitee
W
Will • couple • gb
8
2026-05-07 • via Nuitee
L
Luca • solo_traveller • it
7
Pros:

Ottima posizione vicino alla fermata Bow Road e piccoli market di quartiere

2026-05-06 • via Nuitee
K
kalnina • couple • lv
9
2026-05-04 • via Nuitee