Citystay Hotel

Hotels
5.6 (784 reviews)
94 Bow Road , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Close to train station
Good location
Cons:
Poor cleanliness
Lack of amenities
Unfriendly staff

Categories

Cleanliness
3.03
Multiple reviews indicate poor cleanliness and issues like dirt, bugs, and general disarray.
Service
6.5
Standard quality for this hotel tier; some guests reported unhelpfulness from staff.
Location
8.04
Several reviews note the convenient location near public transport.
Room Quality
3.99
Negative sentiments regarding room quality, including dated furniture and discomfort.
Amenities
5.02
Basic amenities are lacking, and guests noted a need for improvements.
Value for Money
6.98
Reviews suggest that the affordability is reasonable but comes with significant trade-offs.
Food and Beverage
5.63
Lack of breakfast options noted, suggesting limited availability.
Overall Experience
5.6
Generally disappointing experiences with serious concerns about hygiene and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 08:56

Property Description

Convenient Location & Easy Access to London Attractions

Hotel Citystay, just a 2-minute walk from Bow Road Tube Station, offers effortless access to iconic London landmarks like the Tower of London and London Eye within a quick 10-minute tube ride.

Comfortable Accommodation Options

Choose from en-suite rooms with private facilities or more budget-friendly economy rooms with shared bathrooms. Unwind in the inviting lounge area furnished with plush leather sofas.

Self-Catering Facilities & Nearby Entertainment

Guests can enjoy the convenience of self-catering in the modern kitchen. Additionally, Canary Wharf, the ExCeL Exhibition Centre, and the O2 Arena are all easily reachable via a short tube journey.

Book your stay at Hotel Citystay now for a delightful London experience!

Important information:

If your stay is for 7 nights or more, Hotel Citystay will apply different cancelation policies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Location

Guest Reviews

5.6
Based on 784 reviews
Cleanliness: 3.03
Service: 6.5
Location: 8.04
Room Quality: 3.99
Amenities: 5.02
Value for Money: 6.98
Food and Beverage: 5.63
Overall Experience: 5.6
F
Ferenc solo_traveller gb
10
2026-08-26 via Nuitee
A
Alexander solo_traveller gb
6
2026-08-24 via Nuitee
N
Natallia solo_traveller us
8
2026-08-21 via Nuitee
M
Monika solo_traveller pl
10
Pros:

It is super close to the DLR and Tube stations, just two stops from Stratford. Opposite there is ASDA, downstairs there is a kitchen and you can prepare your meals there.

2026-08-19 via Nuitee
M
Maninder solo_traveller gb
5
2026-08-19 via Nuitee
B
Bárbara solo_traveller ie
4
2026-08-18 via Nuitee
A
Alina solo_traveller gb
4
Disappointing and a ripoff.
Pros:

It was good location for the tube and for the wedding venue.

Cons:

I was aware it was affordable, so I was expecting a modest room. It was far too expensive for the state of the room.
The sockets were coming loose from the wall and were unusable.
The fan provided was broken and couldn't adjust the speed or the spin. It was far too loud to sleep with it on. The room was stuffy and suffocating due to the hot weather, but the fan was horrible to use.
The shower was looking unappealing, rusty and dirty. I didn't manage to take a shower properly as it was sputtering. The shower door wasn't closing at all, and it was bigger than the shower cubicle, so there was hardly any room inside because of the extra door that was in the way. The shower head was unadjustable, so it was impossible not to get my hair wet or constantly be splashed with water on the face. Showering was just a horrible experience.
The bathroom itself had gunk and residue built up everywhere and the tiles were filthy, very disgusting!
The sheets were clean and the bed was comfortable but that's just about it.
The staff was very rude and unwelcoming.
I wouldn't recommend it unless you're absolutely desperate.

2026-08-14 via Nuitee
S
Sirem couple es
6
Pros:

Buena ubicación y por ese precio no puedes esperar más

Cons:

La limpieza se podía mejorar, habían hormigas en la habitacion y alguna se subía a la cama, el baño podría limpiarse más

2026-08-08 via Nuitee
J
Joseph couple gb
3
2026-08-07 via Nuitee
N
Neil couple gb
6
Poor
Pros:

Nothing

Cons:

Everything was poor

2026-08-06 via Nuitee
K
Kadall solo_traveller mu
6
Pros:

I liked the location.

Cons:

Furnitures and the room could be improved. the set up of the room was too compact. you could re arrange and make it a more minimalist room since it is already a small room

2026-08-04 via Nuitee
F
Federica couple it
5
2026-08-03 via Nuitee
R
Raymond solo_traveller gb
3
You get what you pay for
Pros:

The location

Cons:

Just old and bare

2026-07-25 via Nuitee
J
Justas solo_traveller lt
7
2026-07-25 via Nuitee
A
Angelo couple pt
5
2026-07-24 via Nuitee
M
Max solo_traveller gb
10
Clean, convenient (for me anyway) and good value.
Pros:

Excellent location for what I needed, clean and comfortable. Not the most glamorous hotel you’ll find but excellent value. If you want posh, pay for it. This is what you need when working away and that suits me perfectly.

Cons:

For the price I can’t think of anything. Not the hotel’s fault but the bus into the city always takes longer than I expect!

2026-07-23 via Nuitee
M
Max solo_traveller gb
10
2026-07-23 via Nuitee
M
MOHAMMED RUMAL solo_traveller gb
10
2026-07-22 via Nuitee
P
Paul solo_traveller gb
8
2026-07-21 via Nuitee
A
ARTUR couple ie
1
Bad
Pros:

Nothing .

Cons:

All

2026-07-20 via Nuitee