Citystay Hotel

Hotels
5.6 (790 reviews)
94 Bow Road , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Close to train station
Good location
Cons:
Poor cleanliness
Lack of amenities
Unfriendly staff

Categories

Cleanliness
3.03
Multiple reviews indicate poor cleanliness and issues like dirt, bugs, and general disarray.
Service
6.5
Standard quality for this hotel tier; some guests reported unhelpfulness from staff.
Location
8.04
Several reviews note the convenient location near public transport.
Room Quality
3.99
Negative sentiments regarding room quality, including dated furniture and discomfort.
Amenities
5.02
Basic amenities are lacking, and guests noted a need for improvements.
Value for Money
6.98
Reviews suggest that the affordability is reasonable but comes with significant trade-offs.
Food and Beverage
5.63
Lack of breakfast options noted, suggesting limited availability.
Overall Experience
5.6
Generally disappointing experiences with serious concerns about hygiene and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 08:56

Property Description

Convenient Location & Easy Access to London Attractions

Hotel Citystay, just a 2-minute walk from Bow Road Tube Station, offers effortless access to iconic London landmarks like the Tower of London and London Eye within a quick 10-minute tube ride.

Comfortable Accommodation Options

Choose from en-suite rooms with private facilities or more budget-friendly economy rooms with shared bathrooms. Unwind in the inviting lounge area furnished with plush leather sofas.

Self-Catering Facilities & Nearby Entertainment

Guests can enjoy the convenience of self-catering in the modern kitchen. Additionally, Canary Wharf, the ExCeL Exhibition Centre, and the O2 Arena are all easily reachable via a short tube journey.

Book your stay at Hotel Citystay now for a delightful London experience!

Important information:

If your stay is for 7 nights or more, Hotel Citystay will apply different cancelation policies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Location

Guest Reviews

5.6
Based on 790 reviews
Cleanliness: 3.03
Service: 6.5
Location: 8.04
Room Quality: 3.99
Amenities: 5.02
Value for Money: 6.98
Food and Beverage: 5.63
Overall Experience: 5.6
S
Stacey • solo_traveller • gb
10
2026-09-19 • via Nuitee
P
Paul • solo_traveller • gb
7
2026-09-18 • via Nuitee
J
James R V • solo_traveller • gb
1
2026-09-17 • via Nuitee
L
Luís • couple • pt
3
2026-09-15 • via Nuitee
U
UDDIN • solo_traveller • gb
7
Pros:

Bed 🛌 was clean,comfortable!
Location also not bad !
Only hotel owners need lots of maintenance to do, I know that hotel very old , need to change few staff and make more clean!

2026-09-13 • via Nuitee
S
Simona • couple • cz
10
Za mě super
Pros:

Ubytování pro nenáročné moc super poměr cena výkon klasicky anglicky domeček pan se to snaží zrekonstruovat takže za mě super

Cons:

Neni nic co by se my nelíbilo

2026-09-11 • via Nuitee
T
Tariq • solo_traveller • gb
1
very rude staff No electricity in the socket Dirty room
Pros:

nothing

Cons:

very rude staff
No electricity in the socket
Dirty room

2026-09-11 • via Nuitee
S
Samir Kumar • couple • in
9
Pros:

Breakfast food available in kitchen and free of cost, excellent service

Cons:

May be Air conditioning in future

2026-09-06 • via Nuitee
G
Grace • couple • gb
9
Pros:

Its location was absolutely fabulous, right next to the DLR, Hammersmith & City and District line, only a short trip to Westfield Stratford and a little shop over the road for if you need anything.

The room was very clean and the bathroom was very modern & new.

Cons:

The placement of where the TV and fan were was a little confusing, especially as my partner and I are the type of folk who like laying in bed watching tv & it was a little awkward to do so because of this placement.

2026-09-04 • via Nuitee
A
Abner • solo_traveller • gb
10
2026-09-03 • via Nuitee
E
Ellie • couple • gb
2
2026-09-02 • via Nuitee
S
SCOTT • solo_traveller • ie
4
I will never forget this experience and definitely would not recommend anyone to stay there!!!
Pros:

Very good location to what I had planned for.

Cons:

The room was appalling, dirty and in need of repair. The bathroom was a challenge - sink blocked up when the water ran. There was no stopper in the sink either. I did ask at reception for the sink to be unblocked and if a stopper could be provided. In reply to getting a stopper, ‘we don’t use them’.
The shower has mildew in the grouting, the shower head did not spray water, it just came down the piping. Also, there was no cover at the drain and so it was difficult to move around the shower area.
Overall, in the 4 day stay, I only slept in the room and tried to be away from the hotel as much as possible.

2026-09-01 • via Nuitee
J
Judit Krisztina • solo_traveller • de
1
I would hope one day UKHSA or the Local council would close this place or fine them.
Pros:

The location was perfect for me but that is about all I can say positively about this place.

Cons:

Not a fan of leaving bad reviews, but this place...The walls were dirty, the wall to wall carpet was so filthy, I put down one of the towels to walk over it without shoes on. The bathroom door was dirty, I guess noone ever thinks about cleaning that, there was black mold on the ceiling of the bathroom and on the window...I understand this is a cheap place, but come on!

2026-09-01 • via Nuitee
A
Anthony • solo_traveller • gb
6
2026-09-01 • via Nuitee
L
Lou-Anne • couple • fr
7
2026-08-31 • via Nuitee
F
Ferenc • solo_traveller • gb
10
2026-08-26 • via Nuitee
A
Alexander • solo_traveller • gb
6
2026-08-24 • via Nuitee
N
Natallia • solo_traveller • us
8
2026-08-21 • via Nuitee
M
Maninder • solo_traveller • gb
5
2026-08-19 • via Nuitee
M
Monika • solo_traveller • pl
10
Pros:

It is super close to the DLR and Tube stations, just two stops from Stratford. Opposite there is ASDA, downstairs there is a kitchen and you can prepare your meals there.

2026-08-19 • via Nuitee