Hotel Puerta de Oro

Hotels
7.8 (2227 reviews)
Carrera 48 Numero 70-136 , Barranquilla , co

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Attentive and helpful staff
Comfortable / adequate rooms for short stays
Good value reported by several guests
Organized and friendly service
Convenient for stadium/clinic
Cons:
Dirty or stained linens; inconsistent housekeeping
Breakfast basic / lacking variety
Hard or old mattresses; some rooms outdated
Pool/jacuzzi cleanliness and temperature issues
Broken/old TVs and occasional wifi problems
Noise at night for some rooms

Categories

Cleanliness
5.6
Multiple mentions of stained sheets, rough/old towels, bathroom odors, inconsistent room cleaning and a not-well-maintained pool; cleanliness is a clear weak point.
Service
9.8
Consistently praised staff: attentive, helpful front desk (assisted with late check-in/payment), respectful and service-oriented personnel mentioned in many reviews.
Location
9.6
Repeatedly highlighted as excellent — central, near stadium/clinic and convenient for sightseeing; location is a major positive.
Room Quality
6.4
Mixed feedback: comfortable rooms for some, but frequent reports of very hard/old mattresses, malfunctioning TVs, small bathrooms and nighttime noise affecting comfort.
Amenities
7
Basic amenities available but with issues: pool/jacuzzi cleanliness and temperature problems, occasional TV/wifi problems; functional but needs maintenance.
Value for Money
8.7
Mixed opinions: several guests praise good value and recommend the hotel, while others feel price/quality mismatch or unexpected extra charges; overall leans positive.
Food and Beverage
6.4
Breakfast frequently described as very basic, limited variety (especially for longer stays) though a few guests found it acceptable; room for improvement.
Overall Experience
8.9
Overall experience is positive thanks to location and service, but negatively impacted by cleanliness, breakfast variety and some room-condition issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 06:44

Property Description

Luxurious Amenities
Hotel Puerta de Oro offers an outdoor swimming pool and free Wi-Fi, ensuring guests can relax and stay connected during their stay. The air-conditioned rooms with satellite TV provide a comfortable retreat, with some rooms boasting private balconies overlooking the pool.

Delicious Dining Options
Start your day with a full breakfast of tropical fruits and Colombian coffee at Prado, and savor regional dishes at the on-site restaurant. For convenience, room service is also available for guests looking to dine in the comfort of their rooms.

Convenient Location
Located just a 5-minute walk from Tierra Santa Mall, Hotel Puerta de Oro provides easy access to shopping and entertainment. Explore the nearby Sabanilla and Salgar Beaches, or catch a flight easily from Ernesto Cortissoz Airport, only 11 km away.

Experience comfort, convenience, and relaxation at Hotel Puerta de Oro. Book your stay now!

Important information:

The cardholder must present the same credit card with which the reservation was made when checking in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BAQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 17 years old stay for COP 50,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2227 reviews
Cleanliness: 5.6
Service: 9.8
Location: 9.6
Room Quality: 6.4
Amenities: 7
Value for Money: 8.7
Food and Beverage: 6.4
Overall Experience: 8.9
J
Johanna Paola • couple • co
5
El área de la recepción muy linda . Limpia , el personal muy ameno , educado , atentos , excelente ubicación. Pero las
Pros:

La Atención del personal

Cons:

Habitaciones , nada igual de las expuestas en plataformas, muy viejas , baños sucios , piscina sucia , sin personal que realize aseo en la misma

2026-07-04 • via Nuitee
Y
Yolanda • extended_group • co
5
Pasable
Pros:

Ubicado

Cons:

Sin vista y poca ventilación

2026-07-04 • via Nuitee
W
Williams • solo_traveller • co
8
Pros:

La ubicación

Cons:

Los suiches de encender y apagar la luz lejos de la cama

2026-07-04 • via Nuitee
R
Robledo • solo_traveller • co
3
Pros:

La atención de la recepcionista

Cons:

No salía suficiente agua en la ducha olía a feo los pasillos , la mesera de mala gana atendió las cobija machadas y muy caro para un desayuno tan desagradable

2026-07-04 • via Nuitee
K
Katherine • family_with_children • co
9
Justo por el precio pagado
Pros:

El servicio del personal que labora alli.

Cons:

Variedad en el desayuno

2026-07-04 • via Nuitee
M
Magdalena • family_with_children • pl
7
Pros:

Dużym plusem okazał się dla nas parking, który był strzeżony na terenie hotelu. Mogliśmy zostawiać wypożyczony samochód bez obawy, że coś się z nim stanie. Obsługa była bardzo pomocna

Cons:

Pokój na zdjęciach wyglądał na bardziej nowoczesny niż to, co zastaliśmy. Wymagał odświeżenia.Łazienka bardzo prosta, a z kosmetyków dostaliśmy tylko po małym mydełku. Wejście do hotelu jest utrudnione ze względu na remont całej ulicy.

2026-07-03 • via Nuitee
S
Sandra Milena • solo_traveller • co
10
2026-07-03 • via Nuitee
K
Karoline • solo_traveller • co
10
Pros:

Todo

Cons:

La luz parpadea de noche

2026-07-03 • via Nuitee
O
Ovalle • couple • co
10
2026-07-03 • via Nuitee
J
John • extended_group • us
5
Good location and staff but the place needs improvements, outdated and falling apart.
2026-07-02 • via Nuitee
E
Eligio • solo_traveller • co
10
2026-07-02 • via Nuitee
A
Andrea • solo_traveller • co
2
2026-07-02 • via Nuitee
A
Andres Arango V • solo_traveller • co
9
2026-07-02 • via Nuitee
L
Lourdes cabrera (lulita) • solo_traveller • uy
10
Pros:

El trato del personal..su desayuno...su ubicación

Cons:

Nada que decir somos uruguayos y nos sentimos como en casa 🏡 gracias

2026-07-01 • via Nuitee
V
Vidal Jose • solo_traveller • co
5
Pros:

Habitación amplia

Cons:

El aire de la habitación no funcionaba muy bien, y las cortina de la habitación era trasparente y la claridad se notaba

2026-07-01 • via Nuitee
N
Neyer Waldir • solo_traveller • co
10
Pros:

Atención al cliente, ordenado

Cons:

Todo excelente nada de quejas

2026-07-01 • via Nuitee
D
Dominguez • solo_traveller • co
9
2026-07-01 • via Nuitee
J
Jose • solo_traveller • us
10
Pros:

Clean, very helpful staff. Great location.

Cons:

Ot was all good

2026-07-01 • via Nuitee
C
Carlos Leonardo • couple • co
9
Pros:

La atención, el desayuno, en general una buena experiencia

Cons:

No deben descuidar las instalaciones, si se mantiene puede mejorar montones

2026-06-30 • via Nuitee
D
Daniel • couple • co
10
buen hotel
Pros:

Todo

Cons:

por el monto no tengo quejas

2026-06-30 • via Nuitee