Hotel Lenzerhorn - Alpine Stay, Spa & Savour

Hotels
8.7 (655 reviews)
Voa Principala 41 , Lenzerheide , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast selection
Great location
Comfortable rooms
Cons:
Somewhat high prices
Bar service could improve

Categories

Cleanliness
8.19
Generally clean, some concerns noted about service at times.
Service
9.16
Staff is friendly and attentive, with a few minor issues with bar service.
Location
9.2
Excellent location, close to public transport and attractions.
Room Quality
8.65
Rooms are comfortable and well-equipped.
Amenities
8.68
Good wellness area and facilities for children.
Value for Money
8.14
Some aspects considered expensive, but overall satisfactory.
Food and Beverage
8.69
Breakfast is highly praised, with varied options.
Overall Experience
8.86
Overall a positive experience with room for minor improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:26

Property Description

Luxurious Spa and Wellness Area: The Lenzerhorn hotel in Lenzerheide offers one of the most modern spa and wellness areas in Grisons, complete with saunas, steam baths, a thermal salt water bath, and an indoor pool. Pamper yourself with various therapies and massages, including a unique ice-igloo experience.

Gourmet Dining Experience: Indulge in a culinary journey at the Lenzerhorn hotel with its 3 restaurants, café bar lounge, and a historic wine cellar dating back to 1888. Enjoy creative cuisine with a Mediterranean or Swiss twist, prepared using the freshest ingredients for a truly unforgettable dining experience.

Elegant Mountain View Rooms: Unwind in the tastefully furnished rooms of the Lenzerhorn hotel, offering elegant decor and impressive mountain views. Rest assured of a peaceful and comfortable stay in a picturesque setting.

Experience luxury, relaxation, and exquisite dining at the Lenzerhorn hotel in Lenzerheide. Book now for an unforgettable getaway.

Important information:

Please inform the hotel about the number and age of children that will be arriving with you. Check-in after 8.00 pm is not possible.

Please note that reservations for dinner are requested for all 3 restaurants.

Please note that children over 15 years of age have to pay the full price.

Please note that our paid parking facilities are available from 3.00 pm on arrival day and until 11.00 am on departure day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 5 years old stay for CHF 25 per person per night when using an existing bed.
    Children from 6 years old to 12 years old stay for CHF 50 per person per night when using an existing bed.
    Children from 4 years old to 5 years old stay for CHF 25 per person per night when using an available extra bed.
    Children from 6 years old to 12 years old stay for CHF 50 per person per night when using an available extra bed.
    People 13 years old and over stay for CHF 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 20 per day.

Location

Guest Reviews

8.7
Based on 655 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.86
J
Joël • solo_traveller • ch
9
2026-05-23 • via Nuitee
D
Daniel • solo_traveller • li
9
2026-05-19 • via Nuitee
T
Thomas • solo_traveller • ch
9
2026-05-19 • via Nuitee
I
Igor • solo_traveller • ua
10
2026-05-18 • via Nuitee
C
Chika • family_with_children • ch
8
Perfect long weekend with lots of activities for adults and children.
Pros:

Breakfast has for everyone something, it was worth taking a bit more time at the breakfast table. The staff was also very friendly and patient. We arrived late and check in was super smooth as well as check out.

Cons:

N/A

2026-05-17 • via Nuitee
J
Jennifer • couple • ch
8
2026-05-17 • via Nuitee
T
Thierry • couple • ch
10
2026-05-15 • via Nuitee
A
Alessandro • couple • ch
10
Pros:

Ottimo Hotel per chi sceglie di sciare a Lenzerheide. Struttura molto accogliente e ottima colazione

2026-05-07 • via Nuitee
N
Nikola • family_with_children • ch
10
Fantastic
2026-05-01 • via Nuitee
P
palladius • solo_traveller • ch
9
2026-04-25 • via Nuitee
M
Michael • extended_group • ch
9
2026-04-10 • via Nuitee
M
Myriam • extended_group • ch
3
Leider war unsere Erfahrung im Hotel Lenzerhorn enttäuschend – vor allem aufgrund der Abwicklung unserer Buchung.
Pros:

Die Deluxe Zimmer sind schön, grosszügig und sauber.

Cons:

Die Serviceleistung auf allen Ebenen war nicht gut.

2026-04-08 • via Nuitee
R
Romeo • solo_traveller • gb
10
Pros:

Everything, was fantastic!

Cons:

It was a little awkward to get to the ski room.

2026-04-07 • via Nuitee
M
Michael • solo_traveller • ch
10
Wonderful hotel near the ski slopes
Pros:

Clean hotel, friendly staff, great spa, tasty breakfast and in ski season a slope that ends up right in front of the hotel

Cons:

Only thing I can think of is that parking is very limited and is charged extra

2026-04-07 • via Nuitee
V
veronica • family_with_children • ch
9
Pros:

Great position and in the heart of the village but also very practical to ski , great facility, staff very kind

Cons:

Very hot inside. Probably price a bit too high for the standard

2026-04-06 • via Nuitee
A
Andrea Manuela • extended_group • ch
8
Pros:

Sehr gemütliche Zimmer, super bequemes Bett und Kissen, feines vielseitiges Frühstück, gemütliche Hotelbar. Sehr freundliches, professionelles und zuvorkommendes Personal. Alles in allem top.

Cons:

Das Wellness war super sauber. Einziger kleiner Negativpunkt, dass es etwas in die Jahre gekommmen ist. Für ein Spa & Wellness-Hotel könnte dieses etwas moderner sein.

2026-03-29 • via Nuitee
F
Freya • family_with_children • ch
9
Great stay, would definitely recommend!
Pros:

Great staff, great facilities, very family-friendly

Cons:

Indoor pool could have been a bit cleaner

2026-03-25 • via Nuitee
B
Bentoglio • extended_group • ch
8
Lo consiglio
Pros:

Staf, hotel, colazione, posizione .

Cons:

Peccato per bar e ristoranti dell’hotel tutti chiusi di mercoledì.

2026-03-23 • via Nuitee
B
Beatrice • couple • ch
9
Rundum perfekt
Pros:

Top-Lage, sehr freundliche Mitarbeiterinnen an der Reception, superfeines Frühstücksbuffet und und und.... wir kommen jedes Jahr immer wieder gerne.

Cons:

Die Zimmer gegen die Strasse sind etwas laut..... vorallem wenn die Nachtschwärmer unterwegs sind ;-)

2026-03-23 • via Nuitee
C
Chiara • couple • ch
9
Pros:

Wir waren nicht das erste mal hier & es war wie immer, sehr angenehm. Da wir das erste mal bei Schnee da waren, war dies besonders schön. Aber auch das unser 4 Beiner sehr wilkommen ist, ist sehr schön. Das Frühstück war wie immer sehr lecker!!

Cons:

Da gab es tatsächlich nichts, was ich mich gerade erinnern könnte.

2026-03-23 • via Nuitee